May 2013

Reference:TM456

Dear Applicant

HR & Payroll Administrator

Thank you for your interest in this role. Enclosed is the information you will need to assist you in completing your application. To apply for this role you must complete the application form provided in this pack and return this by the closing date. It would also be helpful if you could indicate if there are any dates during the recruitment timetable that you will be unavailable. Please note that CV’s will not be accepted in any circumstances. We should also be grateful if you would complete the equal opportunities monitoring form. It is not mandatory to complete this, and the information is requested purely for equal opportunities monitoring purposes, in line with our commitment to equality and diversity.

Applications should be emailed to or posted to the HR Team, Kensington & Chelsea TMO, The Hub, 292a Kensal Road London W10 5BE. We would suggest that you email your applications to us wherever possible, to avoid delays.

Applications must be received by

The full recruitment timetable for the role is:

Closing date:9amMonday 17th June 2013.

Interviews/ Testing:Monday 24th June 2013

If you have any queries, please contact the HR team on 020 8964 6054 or via

We look forward to hearing from you.

Yours sincerely

Matt Robinson

HR Administrator

Contents

Page

About Kensington & Chelsea TMO3

Job description and person specification4

Structure charts8

Terms and conditions10

Press advertisement11

Further information about the KCTMO can be found at

About Kensington & Chelsea TMO

The TMO was formed in 1996 when the Royal Borough's tenants and leaseholders voted to take over the management and improvement of their own homes. We were the first borough-wide tenant management organisation in the UK and the only tenant led ALMO - a not for profit company providing landlord services to almost 10,000 homes in Kensington and Chelsea.

We employ about 200 staff in offices situated around the Borough and were awarded ‘three stars – excellent prospects’ by the Audit Commission in 2006.

Over the last few years the TMO has undergone change in relation to its Constitution and Board, and more recently, in relation to the Executive Team. A new Chief Executive, Robert Black, joined the TMO in May 2009. Robert is committed to developing and continuously improving the TMO, in partnership with the TMO Board, residents, staff, the Royal Borough of Kensington and Chelsea (RBKC) and a range of external stakeholders to ensure that the TMO makes a real difference by providing excellent services and value for money.

This is an exciting time to join the TMO and to help shape the organisation in its aim to become the best social housing landlord in London.

Further information on the TMO can be found at

Job Description

Job Title /
HR & Payroll Administrator
Reports to /
Assistant Director HR & OD
Job Purpose /
1.To carry out payroll processing; and
2.To provide effective administrative support to the HR Team in relation to pay and reward, recruitment, employee relations, performance management and organisational development.
Salary / Range B (Scale 3/4): £19,032 - £22,422
Location / The Network Hub 292a Kensal Road London W10 5BE
Responsibilities /
  1. Responsible for the monthly payroll input and any other payroll administration as required, and respond to payroll queries.
  1. Provide recruitment administration support to the HR Advisor and Senior HR Advisors in respect of individual recruitment campaigns.
  1. Administer the recruitment process including liaising with shortlisted candidates to arrange interviews and assessments, booking rooms, drafting letters to successful and unsuccessful applicants.
  1. Responsible for administering all pre-employment checks for new starters and drafting contracts of employment.
  1. Ensure that all new starters undertake relevant induction programmes.
  1. Ensure that the HR payroll and personnel system remains accurate at all times, and update it as required.
  1. Maintain the HR filing system.
  1. Process all HR invoices as required.
  1. Provide advice to staff and managers on self service and update / amend records as required.
  1. Monitor probation end dates, end of fixed term contracts etc, and administer the relevant paperwork.
  1. Issue staff identity and security cards.
  1. Distribute the post across the HR Team.
  1. Provide administrative support to the Performance and Development Review Scheme.
  1. Provide administrative support in researching, sourcing, delivery and recording of training.
  1. Provide advice to staff on general HR queries relating to terms and conditions of employment, eg annual leave, notice periods, pay rates etc.
  1. Deal with general queries and requests from staff and managers, applicants and members of the public.
  1. Any other duties that may be reasonably necessary in support of the smooth running of the team.

Person Specification

Job Title: HR & Payroll Administrator
Department: Human Resources
Criteria / Essential / Desirable
Knowledge and Experience / Experience of payroll processes, including HMRC requirements (RTI).
Experience of working within an HR environment.
Knowledge of IT packages in particular Microsoft Word, Excel and Powerpoint.
An understanding of the role of Human Resources within an organisation. / Background in FM / property consultancy / housing / etc
Good academic track record.
Skills / A careful and thorough approach when working with detailed information.
Attention to detail.
Numerate.
Excellent communication skills.
Ability to work and remain calm under pressure.
Ability to prioritise.
Flexible and adaptable.
Initiative.
Confidentiality.
Behaviours / Staff Behaviours:
KCTMO has a set of staff behaviours which describe how we should be conducting ourselves whilst achieving our goals (see below).

Staff Behaviours

Self Management

  • Plans and organises work: plans effectively to exceed targets and is self-organised
  • Listens to others: seeks to listen first and question to gain clarity before acting
  • Shows integrity: does the right thing for the right reason. Shows political awareness
  • Learns from mistakes: seeks to learn from actions, using feedback to improve and shares learning with others

Delivery of the Service

  • Drive for results and commitments: to make service improvements and achieve positive service outcomes for customers
  • Problem solves: drives for outcomes, proactive to resolve issues and avoids escalation
  • Shows customer focus: provide excellence in service, seeks to meet the needs of customers, engage residents and involve them.
  • Shows team working focus: commitment to working with others across teams to achieve results together.

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Terms and Conditions

Salary

You will be paid monthly - on the 15th of the month - and your pay is to be credited to your bank or building society.

Hours

A 36-hour week is worked, but you will be expected to work the hours necessary to discharge the duties of the position.

Annual leave

Your annual leave is dependent upon your conditions of service and length of continuous service. The annual leave for this position is 23 days per annum and 28 days after 5 years service.

Probation

All employees have a standard probationary period of six months.

Season Ticket Loan

Interest-free season ticket loans are offered from six months service, which are paid back in monthly instalments through the payroll.

Pension Scheme

The TMO is an admitted member of the Local Government Pension Scheme, which is a final salary pension scheme. The scheme provides for an employee contribution of either 5.9% on annual salaries from £15,801 to £20,400,6.5% on annual salaries from £20,401 to £34,000 or 6.8% on annual salaries from £34,001 to £45,500. An additional contribution is payable by the employer.

Other benefits

Access to a health scheme, modern working environment and a range of learning and development activities.

Advertisement

Kensington and Chelsea TMO is the first borough-wide housing organisation to giveresidents the power to decide how best to manage and maintain their homes. With 10,000 properties, we are looking for people who share our vision for the future.

HR & Payroll Administrator

£19,032 – £22,422 pa

We are looking for an HR & Payroll Administrator with previous experience of working in a HR and Payroll environment to join a strong and friendly HR team.In this varied role, the focus will be on processing the monthly payroll and providing day to day administrative support in relation topay and reward, recruitment, employee relations andorganisational development.

With a good understanding of the role of Human Resources within an organisation, the successful candidate will be an excellent communicator with good organisational skills. With excellent attention to detail and the ability to work well under pressure, you will be able to work on your own initiative, whilst being able to prioritise a varied workload. Proficient IT skills (including Word & Excel) and practical experience of working with numerical data are also required.

In return we offer excellent training opportunities, a final salary pension scheme and season ticket loan (after a qualifying period).

For information pack please log on to our website and click on jobs or telephone 020 8964 6052 quoting Ref: TM456.

Application closing date: 9am Monday 17th June 2013

Interview & assessment date: Monday 24th June 2013

The TMO is an equal opportunities employer

No agencies please

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