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Client Resources
Client Resources
Medical Resources
Medicaid
Medicaid
CHIPS Children
Eastern Panhandle Free Clinic
Berkeley County Health Department
Jefferson County Health Department
WIC (Women Infant and Children)
Community Networks - Karen Nguyen (OBGYN Clinic)
Jefferson Memorial Hospital
Eye Examinations
Maternal Child and Family Health
DNA Diagnostic Center
American Red Cross Eastern Panhandle Chapter
Good Samaritan Free Clinic
Hospice of the Panhandle
Panhandle Home Health
East Ridge Health System
Healthy Smiles Community Oral Health Center
Shelters
Shenandoah Women's Center
Bethany House
Community Networks
The Children’s Home Society of West Virginia
Union Rescue Mission (for men only)
Food Pantries, Utility Assistance and Emergency Assistance
Jefferson County Community Ministries
CCAP Loaves and Fishes
Mountaineer Food Bank
Catholic Community Services
Salvation Army
Meals on Wheels of Jefferson County
Telamon Corporation
Orchard Project
Full Gospel Pentecostal Church Food Bank
Smallwood Food Pantry
Legal Resources
Attorney: - Tammy Bitter
Legal Aid of WV
CASA of the Eastern Panhandle, Inc.
Free Tax Preparation
Spanish Speaking Resources
Regalos Elizabeth Fund
Pregnancy Centers
Birthright
Care Pregnancy Center
Abba Pregnancy Center
Adoption Agencies
Burlington Adoption
Bethany Christian Services
The Children's Homes Society of West Virginia
Adoptions with Love
Adoption Services Inc
Nutrition Programs
Nutrition Program
Diabetes
Low-Income Nutrition
Counseling and Mentoring
Friends in Action of the Eastern Panhandle
A Brighter Tomorrow LLC
Steps Toward Achieving Real Success
Racetrack Chaplaincy of America
Literacy Volunteers of the Eastern Panhandle
Community Alternatives to Violence
Community Prevention Partnership
Child Protective Services
Childhelp
Child Welfare Information Gateway
Child Welfare League of America
National Center for Children in Poverty (NCCP)
Miscellaneous Resources
Gabriel Project
Habitat for Humanity
Family Resource Network of the Panhandle, Inc.
Boys & Girls Club
New Eye Glasses
Good News Not in Your Garage
Ambulance Authority
St James Catholic Church
Meals with Love
Social Security Administration
DMV
Martinsburg Housing Authority
Workforce WV
Berkeley Senior Services
Good Shepherd Interfaith Volunteer Caregivers
Medical Resources
Medicaid
DHHR (Jefferson)
239 Willow Spring
Charles Town, WV25414
Tel# 304 724 2600
Fax#304 728 0529
Hours of Operation: - Monday- Friday 8:30 - 5
Located: -behind Burger King in Charles Town
Additional Information: -
The following Services are available at DHHR: -
Food Stamps
Emergency Assistance
Daycare through Mountain heart
Virginia Works
Spokes (program to help people prepare to go back to work)
Medicaid
DHHR (Berkeley)
1700 Mid- Atlantic Parkway
Martinsburg, WV25402
Tel# 304 267 0100
Fax# 304 267 0123
Hours of Operation: M-F: 8:00 – 5:30
Additional Information: -
The following Services are available at DHHR: -
Food Stamps
Emergency Assistance
Daycare through Mountain heart
Virginia Works
Spokes (program to help people prepare to go back to work)
CHIPS Children
350 Capitol Street Rm# 36
Charlestown, WV25301
Tel# 1877 928 2447
Hours of Operation: - Open 24 hours a day
Additional Information
Cover children only up to age 19
Child has to be registered after the birth by the parents who can just call the 1877# above and ask for paperwork to be sent.
Several programs are available ranging from a $5.00 co-pay to a monthly $35.00 per child premium. This is based on income and if they meat Medicaid income requirements they will PROBABLY qualify for chips as well.
Eastern Panhandle Free Clinic
1212 North Mildred St.
Ranson, WV25438
Tel# 304-724-6091
Fax#304-725-7204
Hours of Operation: -Monday, Wednesday, Thursday 8:30 - 5
Tuesday 10 - 7
Friday 8:30 - 12
Additional Information
Income based provider, client must have proof of Medicaid ineligibility (denial letter obtained from DHHR). Veteran’s need denial letter for veteran benefits. If accepted into the program, visits and non-narcotic prescriptions are covered. The client must have a SSN# and verification of income (most recent tax return, current pay stub, alimony, child support documentation) to be accepted.
Berkeley County Health Department
800 S. Queen St.
Martinsburg, WV25401
Tel# 304 263 5131
Fax# 304 263 1067
Hours of Operation: Monday-Friday 8:30-4:30
Additional Information:
Service available to low-income, uninsured community members. The Health Department providesfamily planning counseling, immunizations, STD testing and treatment,tuberculosis testing and treatment, breast and cervical cancer screening, and blood sugar tests.
Jefferson County Health Department
1948 Wiltshire Rd. Suite 1
Kearneysville, WV25430
Tel#: 304 728 8415
Fax#: 304-728-3319
Hours of Operation: Monday-Friday 8:30-4:30
Additional Information:
Service available to low-income, uninsured community members. The Health Department provides family planning counseling, immunizations, STD testing and treatment, tuberculosis testing and treatment, breast and cervical cancer screening, and blood sugar tests.
WIC (Women Infant and Children)
107 Lancaster Circle
Ranson, WV25438
Tel# 304-725-2028
Fax# 304-725-9354
Hours of Operation: - Monday- Tuesday 8 - 7
Wednesday – Thursday 8- 3
Friday – closed
Additional Information: - Children up to 5 years old, Pregnant Mothers and Nursing Mothers food checks for the following: -Milk, Cereals, Carrots, Dried Peas, Cheese, Juice, Tuna,Eggs, Peanut Butter, Formula (up to nine cans a month) and Baby cereal. Will also provide some basic medical care such as shots and nutrition education. Based on income.
Community Networks- Karen Nguyen (OBGYN Clinic)
212 Linden Drive Suite#158
Winchester, WV22601
Tel# 540 678 1433
Fax: 540-678-1719
Hours of Operation: -Monday-Friday: -8am-5pm
Additional Information: Sliding scale, based on income; patients should come prepared to pay between $75 - $100. Fee determined at time of appointment.
JeffersonMemorialHospital
300 South Preston Street
Ranson, WV25438
Tel# 304-728-1600
Fax: 304-728-8483
Hours of Operation: - 24 hours
Additional Information: -If a client has no insurance they can still obtain care through the Emergency room. The hospital will make payment arrangements and can discharge bills if there is a medical hardship. Contact Financial Analyst Office Monday, Tuesday, or Wednesday 8-4:30 (closed Thursday and Friday) 304-728-1699. The client must have Medicaid denial to be eligible for discharge.
Eye Examinations
St. Luke’s Eye Clinic
219 S. Spring St.
Martinsburg, WV25401
Tel#: 304-267-9981
Fax#: 304-267-5884
Maternal Child and Family Health
Contact: -Jeannie Clark
350 Capitol Street
Room 427
Charleston, WV25301
Tel# 1800 642 9704
Tel# 1800 642 8522
Fax: 304-558-1773
Hours of Operation: -Monday- Friday 8:30 -5
Additional Information: - Web site
Will provide health assistance for families who are just over the income requirements for Medicaid. Also provide home-based care for high-risk pregnancy and children up to one year. Breast and cervical screening for women 20-65. Aging program for women. Also assists with hearing aids for children who do not receive CHIPS or Medicaid.
DNADiagnosticCenter
1 DDC Way
Fairfield, Ohio45014
Tel#1 800 362 2368 or 1 888 362 9778 x 2879
Additional Information: - No documentation required. Provides paternity testing for low-income population. Call number and they will find a sight for a local for paternity test.
American Red Cross Eastern Panhandle Chapter
1948 Wiltshire Rd
Kearneysville, WV25430
Tel# 304 725 5015
Fax# 304 728 2735
Hours_of_Operation: Monday – Friday: 9:00am – 4:00pm
Additional Information: Responds to national disasters only. Will assist with fire damage, but has to come through the fire department and must be contacted immediately. If homeowner is without insurance, may be able to assist with hotel expenses up to 3 days; those with insurance, 1 day (depends on available funding).
Good Samaritan Free Clinic
119 N. Queen Street
Martinsburg, WV25401
Hours_of_Operation:Every Wed and 3rd Thurs – 6:30-9:30
1st come, 1st serve, arrive by 5pm
Hospice of the Panhandle
122 Waverly Ct
Martinsburg, WV25403
Tel# 304 264 0406
Fax# 304 264 0409
Hours_of_Operation: Monday – Friday: 8:00am – 4:30pm
Additional Information: Must have a life threatening illness. Must have a local doctor. Accepts Medicaid & Medicare. If patient is without any form insurance coverage, they will work to develop a payment plan.
Panhandle Home Health
208 Old Mill Rd
Martinsburg, WV25401
Tel# 304 263 5680
Fax# 304 267 1532
Hours_of_Operation: Monday – Friday: 8:00am – 4:30pm. Nurse available 24 hours.
East Ridge Health System
235 S. Water Street
Martinsburg, WV25401
Tel# 304 263 8954
Fax# 304 264 0763
Hours_of_Operation: Monday – Thursday: 8:00am – 5:00pm; Fridays: 8:00am-4:00pm
Additional Information: Out patient mental health and substance abuse facility. Accepts Medicaid. If patient is without insurance, staff will assist patient to fill out application for grant assistance. Must be a WV resident and have West Virginia state issued ID. Household income verification (pay stubs, alimony, child support, SSI, etc.).
Healthy SmilesCommunityOralHealthCenter
58 Warm Springs Ave
Martinsburg, WV25404
Tel# 304 267 0250
Fax# 304 267 0253
Hours of Operation:M, T, Th, & F: 8:30 – 5:00
Wednesdays – 10:30 – 7:00
Additional Information: Sliding pay scale. Must complete application in advance and have proof of one month’s gross income.
Shelters
Shenandoah Women's Center
BerkeleyCounty Location:JeffersonCounty Location: (adults only)
236 W. Martin Str.110 N. Lawrence Street
Martinsburg, WV25401Charles Town, W.V. 25414
Shelter (for Battered Women Only)Tel#: 304-725-7080
Ann Smith, DirectorFax#: 304-728-1080
Tel# 304 263 8292
Fax: 304-263-8559
MorganCounty Location:
226 Gayle Drive
Berkeley Springs, W.V. 25411
Tel#: 304-278-1078
Fax#: 304-258-9161
Hours of Operation: Monday-Friday 8- 4:30
Daytime hotline: 304-263-8522
24-hour hotline for Domestic Violence – 304-263-8292
Additional Information: Provides emergency shelter for immediate danger. Legal assistance to get protection order, divorce, and/or custody.
Bethany House
Homeless Shelter (Women and Children Only)
216 East John Street
Martinsburg, WV25401
Tel# 304 263 3510
Fax: 304-263-9734
Hours of Operation:Monday-Friday 9 – 5;Someone is there 24 hrs
Additional Information: - If you have a male client, there is a separate shelter called Brothers please call the above number for more info. and refer to Rescue Mission. Must be homeless and be in JeffersonCounty. Must have an eviction notice. Call ahead to schedule appointment and confirm verification documents required.
Community Networks
216 East John St.
Martinsburg, WV25401
P.O Box 3064
Martinsburg, WV25402
Tel# 304 263 3510
Fax: 304-263-9734
Email: -
Hours of Operation: - 24 hours
Additional Information: - Homeless shelter for women and children only. The case worker is there Monday-Friday 9-5 and all applicants must do a face to face interview.
The Children’s Home Society of West Virginia
445 Winchester Avenue
Martinsburg, W.V. 25401
Tel#: 304-264-0225
Email: Deb Barthlow, Regional Director:
Children’s Home Society Children’s Shelter
301 Compassion Drive
Martinsburg, WV25405
Tel#: 304-263-5014
Email: Larry Franklin, Supervisor:
Additional Information: 90-day temporary emergency shelter. Must be referred by DHHR.
Union Rescue Mission (for men only)
602 W. King Street
Martinsburg, WV25401
Tel# 304 263 6901
Hours of Operation: 24 hours
Additional Information: No sex offenders. Not wheelchair accessible.
Food Pantries, Utility Assistance and Emergency Assistance
Jefferson County Community Ministries
238 West Washington Street
Charles Town, WV25414
Contact: - Bill Wilingham
Tel# 304 725 3186
Hours of Operation: Monday – Friday: 9:00am – 12:00pm
Additional Information: Assistance for prescription expenses and utility bills, and in some cases for housing. They limit financial help to 2 times a year. Jefferson County Residents only, verification required.
CCAP Loaves and Fishes
Located in the basement of old St. Josephs on Queen Street.
336 S. Queen Street
Martinsburg, WV25401
Telephone: 304.263.3940
304.582.4888 (Paula Hoachlander, President direct line)
Hours of Operation: Monday-Friday from 10:00am-1:00pm
Serving Berkeley County residents exclusively.
Additional Information: Loaves and Fishes works directly with CCAP, which helps with medication, hearing aids, and more. Follows government criteria and has income guidelines broken down by month and week. Loaves and Fishes serves only the residents of BerkeleyCounty.
Mountaineer Food Bank
484 Enterprise Drive
Gassaway, VA26624
Tel# 304 364 5518
Additional Information: - This is meant as Emergency assistance for the extremely needed. It includes elderly, sick, children and infants. You can give client the number 1-800-476-4798 and they will find an agency located to the client. JeffersonCounty residents will be referred to the Jefferson County Ministries food pantry.
Catholic Community Services
51 W. Main Street
Romney, WV26757
Tel# 304 233 0880 or 304 230 1280 x 106
Hours of Operation: Tuesday, Wednesday, and Thursday – 9:00am – 1:00pm
Additional Information: - Will help with rent and utilities must have an eviction or disconnect notice. Serves 7 counties including Jefferson.
Round Table Discussion
Church Without Walls Ministry
122 W. Martin Street
Martinsburg, WV25403
Telephone: 304.260-9509
304.270-8912 – Debra Anderson (direct contact)
Additional Information: Orders are processed on a first come/first serve basis and deliveries are made on the first Thursday of the month at K-Mart in Martinsburg. Also has a clothing closet that is open on Tuesdays from 10:00am-1:00 and on the third Saturday from 10:00am-3:00pm.
Salvation Army
505 Virginia Avenue
MartinsburgWV25401
Contact: Beverly Lane
Tel#: 304 267 4612 Fax: 304-267-2562
Hours of Operation:Monday – Friday: 9:00am – 3:00pm
Additional Information: - Will help withclothing once every 90 days. Food bank for Jefferson and Berkeley county residents. Utility assistance available to Berkeley county residents with referral from DHHR.
Meals on Wheels of JeffersonCounty
Located at the Presbyterian Church on Washington Street
PO Box 565
Charles Town, WV25414
Tel# 304 725 1601
Hours of Operation: M – F 8 am – 1pm
Additional Information: Meals are $4.00 but can be negotiated if need be (income based).
Telamon Corporation
891 Auto Parts Place #137
Martinsburg, WV25403
Located in the WorkForce WV Offices (Old GM Building)
Contact: Cesar Buentello
Telephone: 304.263.5090
Hours of Operation: Monday –Friday 9:00am-1:00pm
Additional information: Clients may access service every 2.5 months. Government commodity food free from Mountaineer Food Bank.
Orchard Project
Trinity United Methodist Church Social Ministries
CommunityGarden with individual plots
Telephone: 304.263-9215 Mary Gunderson
Full Gospel Pentecostal Church Food Bank
St. Vincent DePaul and St. Joseph Angels
36 Lang Drive
MartinsburgWV, 25402
Telephone: 304-267-4071 or 304-261-9342
Additional Information: Serving Berkeley and MorganCounties.
Smallwood Food Pantry
556 Conversation Drive
Hedgesville, WV
Contact: Barbara and William Smallwood
Telephone: 304.754-3970
Additional Information: Home based food pantry; can serve 12-17 people per month. Serves as a referral source for other food pantries. Serves anyone in need in the Eastern Panhandle. Cannot deliver.
Legal Resources
Attorney: - Tammy Bitter
307 Rockcliff DriveHours of Operation: - 9-5 Monday- Friday
Martinsburg, WV25401
Tel#: 304-267-7270Fax#: 304-267-2850
Additional Information: - Will take some cases Pro-Bono; call to set up a conference for assessment.
Legal Aid of WV
529 Winchester Avenue
Martinsburg, WV25401
Tel# 304 263 8871
Intake# 1-866-255-4370
Hours of Operation: Monday – Friday 9:00am – 3:00pm
Additional Information: Call intake number (may take a while to get through as this is the designated number for the entire state). Will determine qualification based on information.
CASA of the Eastern Panhandle, Inc.
229 E. Martin St
Suite 100
Martinsburg, WV25401
Tel#304-263-5100
Fax#304-263-5111
Additional Information: Court Appointed Referrals Only
Free Tax Preparation
Tel# 304 262 1584
Spanish Speaking Resources
Regalos Elizabeth Fund
Po Box 84
Morgantown, WV26507
Tel# 304 290 6161
Fax: 304-293-7599
Spanish Outreach in Martinsburg- St. Joseph
Pregnancy Centers
Birthright
102 S. Mildred St.
Ranson, WV
Tel# 304 724 7015
Fax# 304 724 8378
Hours of Operation: Mon. 10-4, 5:30-7, Tues. 10-2, Wed. 12-5, Thurs. 10-2, Fri. 10-2, Sat 9-11
Additional Info: Call to set up an appointment. They can help clients find resources for pregnancy baby needs.
CarePregnancyCenter
1586 Winchester Ave
Martinsburg, WV25405
Tel# 304-264-2722
Toll Free#: 1-877-901-4272
Additional Info: Provides confidential pregnancy test, fathers program, adoption counseling, and abortion counseling. Also provides a variety of items for expectant and new mothers including maternity clothes, infant – 6 years clothing, diapers, etc. Also offers parenting classes.
AbbaPregnancyCenter
200 Weems Lane
Winchester, VA 22601
Tel# 540 722 4844
Fax: 540-722-8053
Hours of Operation: - Monday 10-2
Tuesday 10-8
Wednesday 10-5
Thursday 10-5
Friday 10-4
Additional Information: -Provides basic needs (clothing, food, etc.) maternity and parenting classes available. Baby supplies earned by attending parenting/family skill classes.
Adoption Agencies
Burlington Adoption
RT 3 Box 3122
Keyser, WV26726
Contact Leslie Flemming
Email: -
Tel# 304-788-2342
Bethany Christian Services
901 Eastern Ave NE
POBOX 294
Grand Rapids, MI49501-0294
800-613-3188
The Children's Homes Society of West Virginia
445 Winchester Avenue
Martinsburg, W.V. 25401
Tel#: 304-264-0225
Email: Deb Barthlow, Regional Director:
Adoptions with Love
188 Needham Street; Suite #250
Newton, MA02464
Tel#: 1 800 722 7731
24 hours; 7 days a week
Adoption Services Inc
28 Central Blvd.
Camphill, PA17361
Tel# 1 800 943 0400
Additional Information: -We will only refer to professional agencies. We will not get involved in private adoptions. If you get an adoption call just give the agency names we have, and explain we do not handle private adoptions.
Nutrition Programs
Nutrition Program
Judy Matlick
1948 Wiltshire Road, Suite 3
Kearneysville, WV25430
Tel# 304-728-7413
Fax#304 728 4101
Email:
Additional Information: - WIC also does nutrition guidance as part of it program, so if you have concerns about a client call Deborah at WIC and let her know. You can also use this resource for a client not on WIC.
Diabetes
Sue Flanagan
400 W. Stephen Street; Suite #302
Martinsburg, W.V. 25401
Tel#: 304-264-1936
Fax#: 304-264-2153
Email:
Additional Information:BerkeleyCounty residents only. Free & open to everyone. Classes on diabetes, slow cooking, nutrition, etc.
Low-Income Nutrition
Karin Kozlowski
400 W. Stephen Street; Suite #302
Martinsburg, W.V. 25401
Tel# 304-264-1936
Fax#: 304-264-2153
Email:
Counseling and Mentoring
Friends in Action of the Eastern Panhandle
238 W. Washington St.
Charles Town, WV25414
Tel# 304-728-5012
Fax: 304-728-5033
Melissa Mallamas, Executive Director -
Hours of Operation: Monday – Friday: 9:00am – 5:00pm.
Additional Information: Family mentoring program for families working to achieve self sufficiency. Agency provides 12-month one-on-one mentoring program and a Life Skills Training program.
A Brighter Tomorrow LLC
63 Wheatland St.
Martinsburg, WV25405
Tel#: 304-267-0818
Fax#: 304-267-0708
Additional Information: Offers counseling with a Christian perspective. No sliding scale. Does not accept Medicaid or Medicare.
Steps Toward Achieving Real Success
(S.T.A.R.S)
Youth Reporting Center
1014 S. Raleigh Street
Martinsburg, WV25401
Tel#304-260-4363
Fax#304-267-0168
Additional Information: Must be referred by the court and must be on probation.
Racetrack Chaplaincy of America
Chaplain Doug Campbell
P.O Box 1377
Charles Town, WV25414
Tel# 304 725 4028
Additional Information: - Counseling, Healing education, medical help. A higher quality of life through education (for low income).
Literacy Volunteers of the Eastern Panhandle
101 W. King St.
Martinsburg, WV25401
Tel#- 304 264 0298
Email-
Website-
Hours of Operation:M: 4:00-8:00pm; T and Th: 11:00am-3:00pm; W: 10:00am-2:00pm
Additional Info- Can also schedule free tutoring sessions to assist with GED preparedness, and offer ESL sessions. Classes offered on Thursdays at 6pm
Community Alternatives to Violence
891 Auto Parts Place Box 136
Martinsburg, WV25403
Tel#: 304 262 4424
Fax#: 866-332-2906
Hours of Operation: - Call leave a message and they will get back to you. Also please use the hotlines listed under shelters if immediate assistance is needed.
Additional Information: - They help to end the cycle of violence in families.
Community Prevention Partnership
129s Queen Street
Martinsburg, WV25401
Tel# 304 264 2008
Hours of Operation: - M-F: 8:00am-4:30pm
Additional Information: - help with alcohol, tobacco and drug addictions.