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Client Resources

Client Resources

Medical Resources

Medicaid

Medicaid

CHIPS Children

Eastern Panhandle Free Clinic

Berkeley County Health Department

Jefferson County Health Department

WIC (Women Infant and Children)

Community Networks - Karen Nguyen (OBGYN Clinic)

Jefferson Memorial Hospital

Eye Examinations

Maternal Child and Family Health

DNA Diagnostic Center

American Red Cross Eastern Panhandle Chapter

Good Samaritan Free Clinic

Hospice of the Panhandle

Panhandle Home Health

East Ridge Health System

Healthy Smiles Community Oral Health Center

Shelters

Shenandoah Women's Center

Bethany House

Community Networks

The Children’s Home Society of West Virginia

Union Rescue Mission (for men only)

Food Pantries, Utility Assistance and Emergency Assistance

Jefferson County Community Ministries

CCAP Loaves and Fishes

Mountaineer Food Bank

Catholic Community Services

Salvation Army

Meals on Wheels of Jefferson County

Telamon Corporation

Orchard Project

Full Gospel Pentecostal Church Food Bank

Smallwood Food Pantry

Legal Resources

Attorney: - Tammy Bitter

Legal Aid of WV

CASA of the Eastern Panhandle, Inc.

Free Tax Preparation

Spanish Speaking Resources

Regalos Elizabeth Fund

Pregnancy Centers

Birthright

Care Pregnancy Center

Abba Pregnancy Center

Adoption Agencies

Burlington Adoption

Bethany Christian Services

The Children's Homes Society of West Virginia

Adoptions with Love

Adoption Services Inc

Nutrition Programs

Nutrition Program

Diabetes

Low-Income Nutrition

Counseling and Mentoring

Friends in Action of the Eastern Panhandle

A Brighter Tomorrow LLC

Steps Toward Achieving Real Success

Racetrack Chaplaincy of America

Literacy Volunteers of the Eastern Panhandle

Community Alternatives to Violence

Community Prevention Partnership

Child Protective Services

Childhelp

Child Welfare Information Gateway

Child Welfare League of America

National Center for Children in Poverty (NCCP)

Miscellaneous Resources

Gabriel Project

Habitat for Humanity

Family Resource Network of the Panhandle, Inc.

Boys & Girls Club

New Eye Glasses

Good News Not in Your Garage

Ambulance Authority

St James Catholic Church

Meals with Love

Social Security Administration

DMV

Martinsburg Housing Authority

Workforce WV

Berkeley Senior Services

Good Shepherd Interfaith Volunteer Caregivers

Medical Resources

Medicaid

DHHR (Jefferson)

239 Willow Spring

Charles Town, WV25414

Tel# 304 724 2600

Fax#304 728 0529

Hours of Operation: - Monday- Friday 8:30 - 5

Located: -behind Burger King in Charles Town

Additional Information: -

The following Services are available at DHHR: -

Food Stamps

Emergency Assistance

Daycare through Mountain heart

Virginia Works

Spokes (program to help people prepare to go back to work)

Medicaid

DHHR (Berkeley)

1700 Mid- Atlantic Parkway

Martinsburg, WV25402

Tel# 304 267 0100

Fax# 304 267 0123

Hours of Operation: M-F: 8:00 – 5:30

Additional Information: -

The following Services are available at DHHR: -

Food Stamps

Emergency Assistance

Daycare through Mountain heart

Virginia Works

Spokes (program to help people prepare to go back to work)

CHIPS Children

350 Capitol Street Rm# 36

Charlestown, WV25301

Tel# 1877 928 2447

Hours of Operation: - Open 24 hours a day

Additional Information

Cover children only up to age 19

Child has to be registered after the birth by the parents who can just call the 1877# above and ask for paperwork to be sent.

Several programs are available ranging from a $5.00 co-pay to a monthly $35.00 per child premium. This is based on income and if they meat Medicaid income requirements they will PROBABLY qualify for chips as well.

Eastern Panhandle Free Clinic

1212 North Mildred St.

Ranson, WV25438

Tel# 304-724-6091

Fax#304-725-7204

Hours of Operation: -Monday, Wednesday, Thursday 8:30 - 5

Tuesday 10 - 7

Friday 8:30 - 12

Additional Information

Income based provider, client must have proof of Medicaid ineligibility (denial letter obtained from DHHR). Veteran’s need denial letter for veteran benefits. If accepted into the program, visits and non-narcotic prescriptions are covered. The client must have a SSN# and verification of income (most recent tax return, current pay stub, alimony, child support documentation) to be accepted.

Berkeley County Health Department

800 S. Queen St.

Martinsburg, WV25401

Tel# 304 263 5131

Fax# 304 263 1067

Hours of Operation: Monday-Friday 8:30-4:30

Additional Information:

Service available to low-income, uninsured community members. The Health Department providesfamily planning counseling, immunizations, STD testing and treatment,tuberculosis testing and treatment, breast and cervical cancer screening, and blood sugar tests.

Jefferson County Health Department

1948 Wiltshire Rd. Suite 1

Kearneysville, WV25430

Tel#: 304 728 8415

Fax#: 304-728-3319

Hours of Operation: Monday-Friday 8:30-4:30

Additional Information:

Service available to low-income, uninsured community members. The Health Department provides family planning counseling, immunizations, STD testing and treatment, tuberculosis testing and treatment, breast and cervical cancer screening, and blood sugar tests.

WIC (Women Infant and Children)

107 Lancaster Circle

Ranson, WV25438

Tel# 304-725-2028

Fax# 304-725-9354

Hours of Operation: - Monday- Tuesday 8 - 7

Wednesday – Thursday 8- 3

Friday – closed

Additional Information: - Children up to 5 years old, Pregnant Mothers and Nursing Mothers food checks for the following: -Milk, Cereals, Carrots, Dried Peas, Cheese, Juice, Tuna,Eggs, Peanut Butter, Formula (up to nine cans a month) and Baby cereal. Will also provide some basic medical care such as shots and nutrition education. Based on income.

Community Networks- Karen Nguyen (OBGYN Clinic)

212 Linden Drive Suite#158

Winchester, WV22601

Tel# 540 678 1433

Fax: 540-678-1719

Hours of Operation: -Monday-Friday: -8am-5pm

Additional Information: Sliding scale, based on income; patients should come prepared to pay between $75 - $100. Fee determined at time of appointment.

JeffersonMemorialHospital

300 South Preston Street

Ranson, WV25438

Tel# 304-728-1600

Fax: 304-728-8483

Hours of Operation: - 24 hours

Additional Information: -If a client has no insurance they can still obtain care through the Emergency room. The hospital will make payment arrangements and can discharge bills if there is a medical hardship. Contact Financial Analyst Office Monday, Tuesday, or Wednesday 8-4:30 (closed Thursday and Friday) 304-728-1699. The client must have Medicaid denial to be eligible for discharge.

Eye Examinations

St. Luke’s Eye Clinic

219 S. Spring St.

Martinsburg, WV25401

Tel#: 304-267-9981

Fax#: 304-267-5884

Maternal Child and Family Health

Contact: -Jeannie Clark

350 Capitol Street

Room 427

Charleston, WV25301

Tel# 1800 642 9704

Tel# 1800 642 8522

Fax: 304-558-1773

Hours of Operation: -Monday- Friday 8:30 -5

Additional Information: - Web site

Will provide health assistance for families who are just over the income requirements for Medicaid. Also provide home-based care for high-risk pregnancy and children up to one year. Breast and cervical screening for women 20-65. Aging program for women. Also assists with hearing aids for children who do not receive CHIPS or Medicaid.

DNADiagnosticCenter

1 DDC Way

Fairfield, Ohio45014

Tel#1 800 362 2368 or 1 888 362 9778 x 2879

Additional Information: - No documentation required. Provides paternity testing for low-income population. Call number and they will find a sight for a local for paternity test.

American Red Cross Eastern Panhandle Chapter

1948 Wiltshire Rd

Kearneysville, WV25430

Tel# 304 725 5015

Fax# 304 728 2735

Hours_of_Operation: Monday – Friday: 9:00am – 4:00pm

Additional Information: Responds to national disasters only. Will assist with fire damage, but has to come through the fire department and must be contacted immediately. If homeowner is without insurance, may be able to assist with hotel expenses up to 3 days; those with insurance, 1 day (depends on available funding).

Good Samaritan Free Clinic

119 N. Queen Street

Martinsburg, WV25401

Hours_of_Operation:Every Wed and 3rd Thurs – 6:30-9:30

1st come, 1st serve, arrive by 5pm

Hospice of the Panhandle

122 Waverly Ct

Martinsburg, WV25403

Tel# 304 264 0406

Fax# 304 264 0409

Hours_of_Operation: Monday – Friday: 8:00am – 4:30pm

Additional Information: Must have a life threatening illness. Must have a local doctor. Accepts Medicaid & Medicare. If patient is without any form insurance coverage, they will work to develop a payment plan.

Panhandle Home Health

208 Old Mill Rd

Martinsburg, WV25401

Tel# 304 263 5680

Fax# 304 267 1532

Hours_of_Operation: Monday – Friday: 8:00am – 4:30pm. Nurse available 24 hours.

East Ridge Health System

235 S. Water Street

Martinsburg, WV25401

Tel# 304 263 8954

Fax# 304 264 0763

Hours_of_Operation: Monday – Thursday: 8:00am – 5:00pm; Fridays: 8:00am-4:00pm

Additional Information: Out patient mental health and substance abuse facility. Accepts Medicaid. If patient is without insurance, staff will assist patient to fill out application for grant assistance. Must be a WV resident and have West Virginia state issued ID. Household income verification (pay stubs, alimony, child support, SSI, etc.).

Healthy SmilesCommunityOralHealthCenter

58 Warm Springs Ave

Martinsburg, WV25404

Tel# 304 267 0250

Fax# 304 267 0253

Hours of Operation:M, T, Th, & F: 8:30 – 5:00

Wednesdays – 10:30 – 7:00

Additional Information: Sliding pay scale. Must complete application in advance and have proof of one month’s gross income.

Shelters

Shenandoah Women's Center

BerkeleyCounty Location:JeffersonCounty Location: (adults only)

236 W. Martin Str.110 N. Lawrence Street

Martinsburg, WV25401Charles Town, W.V. 25414

Shelter (for Battered Women Only)Tel#: 304-725-7080

Ann Smith, DirectorFax#: 304-728-1080

Tel# 304 263 8292

Fax: 304-263-8559

MorganCounty Location:

226 Gayle Drive

Berkeley Springs, W.V. 25411

Tel#: 304-278-1078

Fax#: 304-258-9161

Hours of Operation: Monday-Friday 8- 4:30

Daytime hotline: 304-263-8522

24-hour hotline for Domestic Violence – 304-263-8292

Additional Information: Provides emergency shelter for immediate danger. Legal assistance to get protection order, divorce, and/or custody.

Bethany House

Homeless Shelter (Women and Children Only)

216 East John Street

Martinsburg, WV25401

Tel# 304 263 3510

Fax: 304-263-9734

Hours of Operation:Monday-Friday 9 – 5;Someone is there 24 hrs

Additional Information: - If you have a male client, there is a separate shelter called Brothers please call the above number for more info. and refer to Rescue Mission. Must be homeless and be in JeffersonCounty. Must have an eviction notice. Call ahead to schedule appointment and confirm verification documents required.

Community Networks

216 East John St.

Martinsburg, WV25401

P.O Box 3064

Martinsburg, WV25402

Tel# 304 263 3510

Fax: 304-263-9734

Email: -

Hours of Operation: - 24 hours

Additional Information: - Homeless shelter for women and children only. The case worker is there Monday-Friday 9-5 and all applicants must do a face to face interview.

The Children’s Home Society of West Virginia

445 Winchester Avenue

Martinsburg, W.V. 25401

Tel#: 304-264-0225

Email: Deb Barthlow, Regional Director:

Children’s Home Society Children’s Shelter

301 Compassion Drive

Martinsburg, WV25405

Tel#: 304-263-5014

Email: Larry Franklin, Supervisor:

Additional Information: 90-day temporary emergency shelter. Must be referred by DHHR.

Union Rescue Mission (for men only)

602 W. King Street

Martinsburg, WV25401

Tel# 304 263 6901

Hours of Operation: 24 hours

Additional Information: No sex offenders. Not wheelchair accessible.

Food Pantries, Utility Assistance and Emergency Assistance

Jefferson County Community Ministries

238 West Washington Street

Charles Town, WV25414

Contact: - Bill Wilingham

Tel# 304 725 3186

Hours of Operation: Monday – Friday: 9:00am – 12:00pm

Additional Information: Assistance for prescription expenses and utility bills, and in some cases for housing. They limit financial help to 2 times a year. Jefferson County Residents only, verification required.

CCAP Loaves and Fishes

Located in the basement of old St. Josephs on Queen Street.

336 S. Queen Street

Martinsburg, WV25401

Telephone: 304.263.3940

304.582.4888 (Paula Hoachlander, President direct line)

Hours of Operation: Monday-Friday from 10:00am-1:00pm

Serving Berkeley County residents exclusively.

Additional Information: Loaves and Fishes works directly with CCAP, which helps with medication, hearing aids, and more. Follows government criteria and has income guidelines broken down by month and week. Loaves and Fishes serves only the residents of BerkeleyCounty.

Mountaineer Food Bank

484 Enterprise Drive

Gassaway, VA26624

Tel# 304 364 5518

Additional Information: - This is meant as Emergency assistance for the extremely needed. It includes elderly, sick, children and infants. You can give client the number 1-800-476-4798 and they will find an agency located to the client. JeffersonCounty residents will be referred to the Jefferson County Ministries food pantry.

Catholic Community Services

51 W. Main Street

Romney, WV26757

Tel# 304 233 0880 or 304 230 1280 x 106

Hours of Operation: Tuesday, Wednesday, and Thursday – 9:00am – 1:00pm

Additional Information: - Will help with rent and utilities must have an eviction or disconnect notice. Serves 7 counties including Jefferson.

Round Table Discussion

Church Without Walls Ministry

122 W. Martin Street

Martinsburg, WV25403

Telephone: 304.260-9509

304.270-8912 – Debra Anderson (direct contact)

Additional Information: Orders are processed on a first come/first serve basis and deliveries are made on the first Thursday of the month at K-Mart in Martinsburg. Also has a clothing closet that is open on Tuesdays from 10:00am-1:00 and on the third Saturday from 10:00am-3:00pm.

Salvation Army

505 Virginia Avenue

MartinsburgWV25401

Contact: Beverly Lane

Tel#: 304 267 4612 Fax: 304-267-2562

Hours of Operation:Monday – Friday: 9:00am – 3:00pm

Additional Information: - Will help withclothing once every 90 days. Food bank for Jefferson and Berkeley county residents. Utility assistance available to Berkeley county residents with referral from DHHR.

Meals on Wheels of JeffersonCounty

Located at the Presbyterian Church on Washington Street

PO Box 565

Charles Town, WV25414

Tel# 304 725 1601

Hours of Operation: M – F 8 am – 1pm

Additional Information: Meals are $4.00 but can be negotiated if need be (income based).

Telamon Corporation

891 Auto Parts Place #137

Martinsburg, WV25403

Located in the WorkForce WV Offices (Old GM Building)

Contact: Cesar Buentello

Telephone: 304.263.5090

Hours of Operation: Monday –Friday 9:00am-1:00pm

Additional information: Clients may access service every 2.5 months. Government commodity food free from Mountaineer Food Bank.

Orchard Project

Trinity United Methodist Church Social Ministries

CommunityGarden with individual plots

Telephone: 304.263-9215 Mary Gunderson

Full Gospel Pentecostal Church Food Bank

St. Vincent DePaul and St. Joseph Angels

36 Lang Drive

MartinsburgWV, 25402

Telephone: 304-267-4071 or 304-261-9342

Additional Information: Serving Berkeley and MorganCounties.

Smallwood Food Pantry

556 Conversation Drive

Hedgesville, WV

Contact: Barbara and William Smallwood

Telephone: 304.754-3970

Additional Information: Home based food pantry; can serve 12-17 people per month. Serves as a referral source for other food pantries. Serves anyone in need in the Eastern Panhandle. Cannot deliver.

Legal Resources

Attorney: - Tammy Bitter

307 Rockcliff DriveHours of Operation: - 9-5 Monday- Friday

Martinsburg, WV25401

Tel#: 304-267-7270Fax#: 304-267-2850

Additional Information: - Will take some cases Pro-Bono; call to set up a conference for assessment.

Legal Aid of WV

529 Winchester Avenue

Martinsburg, WV25401

Tel# 304 263 8871

Intake# 1-866-255-4370

Hours of Operation: Monday – Friday 9:00am – 3:00pm

Additional Information: Call intake number (may take a while to get through as this is the designated number for the entire state). Will determine qualification based on information.

CASA of the Eastern Panhandle, Inc.

229 E. Martin St

Suite 100

Martinsburg, WV25401

Tel#304-263-5100

Fax#304-263-5111

Additional Information: Court Appointed Referrals Only

Free Tax Preparation

Tel# 304 262 1584

Spanish Speaking Resources

Regalos Elizabeth Fund

Po Box 84

Morgantown, WV26507

Tel# 304 290 6161

Fax: 304-293-7599

Spanish Outreach in Martinsburg- St. Joseph

Pregnancy Centers

Birthright

102 S. Mildred St.

Ranson, WV

Tel# 304 724 7015

Fax# 304 724 8378

Hours of Operation: Mon. 10-4, 5:30-7, Tues. 10-2, Wed. 12-5, Thurs. 10-2, Fri. 10-2, Sat 9-11

Additional Info: Call to set up an appointment. They can help clients find resources for pregnancy baby needs.

CarePregnancyCenter

1586 Winchester Ave

Martinsburg, WV25405

Tel# 304-264-2722

Toll Free#: 1-877-901-4272

Additional Info: Provides confidential pregnancy test, fathers program, adoption counseling, and abortion counseling. Also provides a variety of items for expectant and new mothers including maternity clothes, infant – 6 years clothing, diapers, etc. Also offers parenting classes.

AbbaPregnancyCenter

200 Weems Lane

Winchester, VA 22601

Tel# 540 722 4844

Fax: 540-722-8053

Hours of Operation: - Monday 10-2

Tuesday 10-8

Wednesday 10-5

Thursday 10-5

Friday 10-4

Additional Information: -Provides basic needs (clothing, food, etc.) maternity and parenting classes available. Baby supplies earned by attending parenting/family skill classes.

Adoption Agencies

Burlington Adoption

RT 3 Box 3122

Keyser, WV26726

Contact Leslie Flemming

Email: -

Tel# 304-788-2342

Bethany Christian Services

901 Eastern Ave NE

POBOX 294

Grand Rapids, MI49501-0294

800-613-3188

The Children's Homes Society of West Virginia

445 Winchester Avenue

Martinsburg, W.V. 25401

Tel#: 304-264-0225

Email: Deb Barthlow, Regional Director:

Adoptions with Love

188 Needham Street; Suite #250

Newton, MA02464

Tel#: 1 800 722 7731

24 hours; 7 days a week

Adoption Services Inc

28 Central Blvd.

Camphill, PA17361

Tel# 1 800 943 0400

Additional Information: -We will only refer to professional agencies. We will not get involved in private adoptions. If you get an adoption call just give the agency names we have, and explain we do not handle private adoptions.

Nutrition Programs

Nutrition Program

Judy Matlick

1948 Wiltshire Road, Suite 3

Kearneysville, WV25430

Tel# 304-728-7413

Fax#304 728 4101

Email:

Additional Information: - WIC also does nutrition guidance as part of it program, so if you have concerns about a client call Deborah at WIC and let her know. You can also use this resource for a client not on WIC.

Diabetes

Sue Flanagan

400 W. Stephen Street; Suite #302

Martinsburg, W.V. 25401

Tel#: 304-264-1936

Fax#: 304-264-2153

Email:

Additional Information:BerkeleyCounty residents only. Free & open to everyone. Classes on diabetes, slow cooking, nutrition, etc.

Low-Income Nutrition

Karin Kozlowski

400 W. Stephen Street; Suite #302

Martinsburg, W.V. 25401

Tel# 304-264-1936

Fax#: 304-264-2153

Email:

Counseling and Mentoring

Friends in Action of the Eastern Panhandle

238 W. Washington St.

Charles Town, WV25414

Tel# 304-728-5012

Fax: 304-728-5033

Melissa Mallamas, Executive Director -

Hours of Operation: Monday – Friday: 9:00am – 5:00pm.

Additional Information: Family mentoring program for families working to achieve self sufficiency. Agency provides 12-month one-on-one mentoring program and a Life Skills Training program.

A Brighter Tomorrow LLC

63 Wheatland St.

Martinsburg, WV25405

Tel#: 304-267-0818

Fax#: 304-267-0708

Additional Information: Offers counseling with a Christian perspective. No sliding scale. Does not accept Medicaid or Medicare.

Steps Toward Achieving Real Success

(S.T.A.R.S)

Youth Reporting Center

1014 S. Raleigh Street

Martinsburg, WV25401

Tel#304-260-4363

Fax#304-267-0168

Additional Information: Must be referred by the court and must be on probation.

Racetrack Chaplaincy of America

Chaplain Doug Campbell

P.O Box 1377

Charles Town, WV25414

Tel# 304 725 4028

Additional Information: - Counseling, Healing education, medical help. A higher quality of life through education (for low income).

Literacy Volunteers of the Eastern Panhandle

101 W. King St.

Martinsburg, WV25401

Tel#- 304 264 0298

Email-

Website-

Hours of Operation:M: 4:00-8:00pm; T and Th: 11:00am-3:00pm; W: 10:00am-2:00pm

Additional Info- Can also schedule free tutoring sessions to assist with GED preparedness, and offer ESL sessions. Classes offered on Thursdays at 6pm

Community Alternatives to Violence

891 Auto Parts Place Box 136

Martinsburg, WV25403

Tel#: 304 262 4424

Fax#: 866-332-2906

Hours of Operation: - Call leave a message and they will get back to you. Also please use the hotlines listed under shelters if immediate assistance is needed.

Additional Information: - They help to end the cycle of violence in families.

Community Prevention Partnership

129s Queen Street

Martinsburg, WV25401

Tel# 304 264 2008

Hours of Operation: - M-F: 8:00am-4:30pm

Additional Information: - help with alcohol, tobacco and drug addictions.