Job Description

Job Title: Food Team Engager (Seasonal variable hours)

Grade: £8.10 per hour for age 18 and over

(pro rata for 16 & 17 year olds)

Responsible to: Food Team Supervisors

Key Internal Relationships:Head of Food, Assistant Head of Food,Front of House Supervisor, Food Team Supervisors,Food Engagers,Volunteers, Placements and Apprentices

Purpose:To work as part of the Food Team ensuring excellent engagementwith Visitors to the Museum across the Food areas andother areas as allocated.

Duties and Responsibilities:

  • Helping the Food Team engage with Visitors through a variety of interpretive sales techniques and demonstrations, specifically with food across a variety of areas within the Museum
  • To assist in food and beverage preparation and serving to the highest standards
  • Helping to ensure the safe and good management and housekeeping of the areas/exhibits across the Food Engagement Team
  • Ensuring health and hygiene standards are adhered to relating to food standards and safety
  • Support and assist with Traditional Experiences when required across the Food areas and other areas as allocated.
  • Cash handling duties are required
  • To work in any of the Food outlets within the Engagement Team areas and other areas as allocated

Team Duties:

  • Helping to ensure that the Food Team continue to deliver the vision of the Museums current and future plans – ‘putting the Visitor first’
  • Helping the Food Engagement Team to collaborate with other Staff/Volunteers in the Museum
  • Helping the Food Team to adhere to quality systems and operating procedures to facilitate the safe, smooth and timely delivery of services by the Food Team
  • To work in collaboration with other members of Engagement and within the Food Team specifically

General Responsibilities:

  • To carry out the duties of the post in accordance with the Museum’s Equal Opportunity Policy, Code of Conduct and Health and Safety legislation and regulations
  • To ensure compliance with standing orders, financial regulations audit and management procedures
  • To carry out any other duties within the level of responsibility as may be determined from time to time

This post is subject to the Scheme and Conditions of Service of the National Joint Council for Local Authority Services.

Author: Rhiannon J Hiles,Deputy Director

Date: July 2017

Person Specification–Food Team Engager (Seasonal)

Requirements

/ Assessment
Skills/ Knowledge / An understanding and commitment to Beamish
Excellent team working skills and a hands on approach
Excellent communication skills and ability to engage effectively with members of the public
Able to work collaboratively to help deliver the Museums activities and events in period areas
Able to work with attention to detail and commitment to the highest possible quality standards
Able to use own initiative
Interest in food history
Ability to bake, cook or preparation of food and beverages /

Interview/Application Form

Interview/Application Form

Interview/Application Form
Interview/Application Form
Interview/Application Form
Interview
Interview
Interview/Application form
Qualifications/
Training / Relevant training and/or experience in customer service and Food Safety /

Application Form

Experience / Proven experience of working with the public
Experience of working in a fast paced food and beverage environment / Interview/Application Form
Interview/Application Form
Other
Requirements / An enthusiastic ‘can do’ approach
Flexible approach to hours and prepared to work weekends, bank holidays and evenings as required
Ability to undertake a variety of manual handling duties appropriate to the Food Team
Some posts may require a DBS check (Disclosure & Barring Service) /

Interview

Interview
Interview

Note to applicants:

Please try to show in your application how you specifically meet these requirements.

Author: Rhiannon J Hiles, Deputy Director

Date: July 2017