How to Respond to FB Messenger Questions

Remember that if people ask questions on your public FB posts, tag them and tell them that you’ll send them a PM.

Craft responses to the questions you’re going to get over and over again. These will evolve over time, but we wanted to give you a starting point. The sooner you can have these responses easily accessible, on your computer and phone, the better. The more organized you are, the quicker you can work your Plexus biz.

Make your responses casual. Add your personality. Make it sound more like a conversation. Ask them questions. Less is generally more. We don’t want to overwhelm them with information.

What is Plexus? / We’re a health and wellness company that focuses on getting you healthy from the inside out. We’re not a diet, shake or meal replacement plan. We simply address blood sugar, gut health, inflammation andthe importance of bringing nutrients back into the body.
The majority of today’s health concerns and illnesses (migraines, anxiety, depression, weight, diabetes, autoimmune, IBS, etc.) occur because one (or all) of these 4 areas are out of balance. Plexus simply stabilizes what is wrong inside the body and makes it right.
What health challenges are you dealing with?
Recommendations / I’d recommend the "Triplex,” which is our “get and stay well system.” It addresses the 3 main root issues that are creating 95% of our health challenges by: 1. regulating our blood sugar, 2. reducing chronic inflammation (even at the cellular level), and 3. healing our guts and digestive systems.
The Triplex consists of:
1. The Slim (the "pink drink.) It tastes like kool-aid, but it's all natural. You take this before breakfast. It naturally manages blood sugar, reduces cravings, improves mood, increases energy, increases mental clarity, helps with sleep, helps blood pressure, helps cholesterol levels, alleviates pain and inflammation, helps with headaches and migraines, etc. {This supplement addresses 2 of the 3 root causes.)
These next two supplements go hand in hand and focus on gut and digestive health. 80% of our immune system, and the majority of our hormones, are created and reside in the gut. So we need the right “gut ecology” and ratio of good bacteria vs. bad bacteria.
2. Probio 5, which is a phenomenal probiotic and is meant to heal the gut, ease digestive issues, reduce food allergies, resolve Candida fungal issues, etc.
3. Biocleanse, to gently flush out the toxins and waste from the liver/colon/kidneys.....and removes the bad bacteria and yeast that the Priobio5 kills off. “Heal out gut, heal our body.” This also oxygenates our blood, alkalines our body, and give us magnesium (the “relaxation mineral.”)
What questions do you have?
How much is it? / For the Triplex, there's 3 ways to purchase:
1. Retail: This is a full-price, one-time order. It's $139.95 for a month's supply. [+ tax/shipping]
The two best options are:
2. Preferred Customer: A month's supply is $124.95. [+ tax/shipping]You're on an autoship so you don't run out, but it's super easy to push back the date, cancel it, etc. And I can even do that for you! A 60-day guarantee comes with both the retail and preferred options.
3. Wholesale customer/ambassador: Think of this like a BJs or Costco membership. There's a $34.95 once-a-year fee, and then you get the supplements at the cheapest price. It's only $99 for the first month of the Triplex, and only $109.95 after that. Again, there's an autoship, which can be edited, cancelled, etc. There’s never any penalty or anything to cancelling. So you’re not tied into anything!
So both options are great. If the 60-day money back guarantee is most important to you, then I'd recommend the Preferred Customer option. And if getting your supplements at the best price is most important to you, than definitely consider the wholesale customer option.
Which way sounds best to you?
How do I order? / If they’re signing up as a retail/preferred customer:
Here’s how you’ll place your order:
--> Click here to visit my website: [enter in your Plexus website]
--> Click "SHOP Plexus;" "OK" English, select USA, etc.
--> Select “Preferred” [NOT “Retail”][or change this if they’re ordering retail]
--> Select the TRI-PLEX Combo, ADD to cart, and checkout
--> You’ll create a username/password so that you can manage your future orders and autoship, but this is something I’m easily able to help you with as well!
Shout out with questions!
If they’re signing up as an ambassador:
Here’s how you’ll place your order as a wholesale customer/ambassador:
--> Go to this site: [enter in your Plexus website]
--> Click on "Join Plexus" in the top-right hand side.
--> Say YES to English, USA, etc.
-->Click the super big box that says "click here to enroll as an ambassador" [NOT the upgrade buttons]
--> Select your welcome packet. I'd recommend the TRI-Plex Welcome Packet. This gives you an even greater discount on your supplements. The Triplex will only be $99, plus the $34.95 wholesale expense.
--> Then scroll all the way down and click Back-up Selection. For now, you can select Option 9 - the Triplex. But I'll show you how to cancel it, change the order, push back the date, etc. Remember that all of that is super easy to do!
--> Scroll down and move to your personal information. You'll be asked to create your own username/password (to manage your customer account) and a website address (even though you won't be sharing the supplements as a biz.) It will be shopmyplexus.com/xyz. For my site, it's But just enter in the "xyz" part.
That's about it! Let me know when you're official! And shout out with questions!