Tom Ramirez
1835 Paradise Ridge Dr
Round Rock, Texas 78665
P: (512) 797-0980

E:

Objective:To transfer the sales and customer service expertise gained during 28 years of employment as a sales consultant/real estate agent to an account management position at an established, innovative company.

Education:
Associate of Aeronautical Science from Embry Riddle Aeronautical University
Daytona Beach, Florida 1982

Skills & Expertise:

  • Twenty eight years of sales and customer relations experience, acting as the liaison between the client and the seller.
  • Experienced in cultivating strong working relationships between customers and various project support teams.
  • Strong organizational skills. Acted as the main point of contact for entire communities.
  • Proficient at promoting, marketing, and developing customer awareness of communities.
  • Experienced with helping prospective customers achieve financial qualification during the prospective phase of a transaction.
  • Strong conflict resolution skills. Helped clients with any concerns, difficulties, or customer satisfaction issues and supported projects as needed.
  • Effective at communicating and working closely with other departments.
  • Proven ability to hit high sales goals and create profit for multiple companies, regardless of emphasis.
  • Strong work ethic and desire to be knowledgeable of all processes and regulations that are relevant to individual projects.
  • Effective oral and written communication skills in both English and Spanish.
  • Computer knowledgeable and efficient at learning new systems. Proficient with Microsoft Office Suite.

Work History:

Self Employed Realtor: Specialized in the Austin/Round Rock market and surrounding areas. May 2009-2012

Emrobrai Custom Homes: Sales, marketing, and development of New Homes - Purchased home sites and houses primarily in Central Austin. Managed transactions from inception to delivery. Dec 2007–May 2009

Drees Custom Homes: Sales Counselor-Hidden Glen-Sold homes in a community consisting of models ranging from $350,000-$550,000. Average sales per year were $9 million. Responsibilities included sales and marketing for the neighborhood. Feb 2005–Dec 2007

Standard Pacific Homes: Sales Counselor -Swenson Farms-Opened new community and handled sales and marketing. Instrumental in planning and design. Sales volume for 2004 of $9.4 million. Dec 2003-Feb 2005

David Weekley Homes: Sales Counselor -Westside of Butter Cup -Opened new community, handled sales and marketing responsibilities. Sales volume averaged $8.5 million per year. Feb 2000-Nov2003

Wilshire Homes: Sales Counselor-The Forest at Balcones Club-Opened new community and was involved with floor plan selections and all aspects of sales and marketing. 1999 sales volume of $15.6 Million. Sep 1997-Jan 2000

Ryland Homes/Scott Felder Homes: Sales Counselor-Brushy Creek & Oak Brook- Responsible for floor plan selection and all aspects of sales and marketing. Sales volume of $9.5 million in 1993 and $12.7 million in 1995. Feb 1990 – Aug 1997

Achievements and Awards

  • Sales Counselor of the Year (1986)-Milburn Homes. Sold 85 homes
  • Sales counselor of the Year (1989)- David Weekley Homes
  • Sales Counselor of the Year (1993, 1995)- Ryland Homes
  • Max Award Salesman of the Year Nominee (1995)- Ryland Homes
  • Sales Counselor of the Year (1999)- Wilshire Homes
  • Annual Customer Satisfaction award(2000-2003)- won Customer Satisfaction award each year at Weekley Homes
  • Highest Customer Satisfaction Scores Award (2005)- Standard Pacific Homes