LipSense FAQs
SheerSense Limited 01626363504 07887572445
LipSense/LinerSense Liquid Lip Colour FAQs
Q) How long does each product last? Especially if you are using 3 layers with the lip colour.
A) When one colour is used every day the lip colour lasts 4-6 months; however most customers purchase more than one colour which extends the longevity of the product; gloss 3-4 weeks but again most customers purchase different glosses.
Q) What preservative is present in LipSense
A) There is no preservative in LipSense. It is self-preserved. The liquid delivery system naturally kills germs and bacteria.
Q) Does the product contain Lead?
A) It does not. Please assure your customers categorically THAT IT DOES NOT AND NEVER HAS.
Q) Does SeneGence have any LipSense or Lip Gloss that are both free of wheat and gluten?
A) Yes, our Lip colour and gloss do NOT contain wheat or gluten.
Q) Do we have any formaldehyde in LipSense?
A) No Formaldehyde
Q) Why does my LipSense not stay on and peel off?
A) The colour technology works a little differently on each user due to different pH factors. Also, the long-lasting colour technology can be impacted by medications a consumer may be taking. You may find some shades work better on your lips than others. Make sure you use only three layers of colour. If the colour is too thick it may peel off.
Q) Is our lip colour Kosher?
A) The present certificate for Kosher LipSense are just past their effective date, however, nearly all of our stock of lip colours and all of our glosses were manufactured while the kosher certification was in effect. We are not pursuing another Kosher product certification due to the amount of money involved per colour (a lot for each and every colour!).
Q) The lip colours appear to be slightly different shades from time-to-time. Why?
A) Just like in wall paper, tile and fabric, it is not unusual to have some variation in colour from one product run to another because the colour pigments we use are from natural sources. Our formulators try earnestly to match each run to the prior for consistency but there can be minute variations.
LipSense Gloss FAQs
Q) Is there an SPF for the glosses?
A) No.
Q) Which glosses contain mica?
A) Any gloss that is shiny, Pearlized, Diamonded, or Glittered may have mica.
Q) Why does our lip gloss have paraffin in it? It also has Shea Butter in it but how can the Shea Butter penetrate the wax to heal our lips?
A) Shea Butter has a lower molecular weight (that means the molecule is smaller) than paraffin...so it does not have to penetrate paraffin, it’s there on the skin “ahead” of the wax. The reason for the petrolatum/paraffin is to create a barrier to prevent moisture (water) from leaving the lips.
Ooops! Remover FAQs
Q) Do my customers have to purchase an Ooops! Remover every time they purchase a LipSense shade?
A) No. However, it is essential and a recommendation of SeneGence that the Distributor sells an Ooops! to each first-time buyer. A LipSense customer must have a colour remover in the event it is necessary to remove the colour from lips. It can also be helpful in attempting to remove spilled lip colour on clothing.
SheerSense Ltd. Regn. No. 07487540 Registered Office: 5 Pellew Arcade Teign Street Teignmouth Devon TQ14 8EB
Administration Office: 5 Rydon Avenue Kingsteignton Devon TQ12 3LT. V.A.T. Reg. No. 122 3004 82