F. A. Donovan Williams
Permanent Address School Address
7571 Callis Creek Cooper Hall - 1E2
Memphis, TN 38119 Martin, TN 38238
(901) 624-6528 731-587-1019
EDUCATION:
University of Tennessee, Martin1999 - current
Major: Management Information Systems
Major GPA: 3.0
Expected graduation date: May 2003
WORK HISTORY:
Case Management, Inc. Memphis, TN Summer ’01 & Summer ‘02
IT Consulting Intern
• Migrated from Novell Netware 3 to Windows 2000 Server
• Assessed current network infrastructure and made selection of Internet Service Provider
• Migrated from a hub environment to an HP managed switch environment
• Install new computer lab
• Redesigned company website
• Researched and selected appropriate hardware for use throughout the company
• Provide technical support to users as well as training
American Photocopy Memphis, TN Summer ‘00
Microsoft Windows and Networking Trainer
• Trained copy machine technicians on basic computer operation and network connectivity
• Provided technical assistance to company as needed
University of Tennessee Knoxville, TN Fall Semester ‘99
Student Support Technician
• Diagnosed various PC hardware and software problems via telephone
• Repaired hardware and resolved software issues
• Provided LAN administration and maintenance using Netware 5
International Paper Co. Memphis, TN June ‘98 – August‘99
Intern – Technical Consultant / Webmaster
• Created Y2K department directory in Visual Basic 5
• Created a front-end in VB5 for a Microsoft Access database.
• Maintained Y2K Corporate Intranet site
• Created multimedia PowerPoint presentation for IP Y2K Conference
• Performed Y2K testing and assessment on workstations
SKILLS:
Operating Systems: IBM DOS, MS-DOS, Microsoft Windows (95, 98, ME, 2000, XP), Novell NetWare 5
Programs: Microsoft Office (97, 2000, XP), Microsoft Visual Basic 5, Microsoft Works, Microsoft FrontPage 2000, Microsoft Publisher, Lotus SmartSuite, NetObjects Fusion (4, 5, 6), Novell GroupWise 5
Proficientcy: web page design, graphics design, hardware installation,
Certifications: Network +, Microsoft Certified Professional
LEADERSHIP POSITIONS:
Black Data Processing Associates (Memphis Chapter)
Webmaster Fall ’98 – Fall ‘99
National Society of Black Engineers (University of Tennessee Chapter)
Telecommunications Chairman & Vice President Fall ’99 – Spring ‘01
Alpha Kappa Psi National Business Fraternity (University of Tennessee - Martin chapter)
President & Vice President of Technology Fall ’01 - current
PROFESIONAL AFFILIATIONS:
Alpha Kappa Psi National Business Fraternity
Black Data Processing Associates