Clarifications regarding the tender

on the Development of biometric identity management system

Questions / Answers
Implementation period / 6 months
Is it required face recognition system? / No, it’s not required
If the face recognition system is not required, then only face photos will be stored in the system, will they? / All biometric data indicated in requirements will be stored in the system.
In ToR there is no requirement for face recognition, however Annex 1 requires the input of indicators for face recognition. Can you advise? / The input of indicators are required for collection of biometric data
There is no quantity of required equipment. Will it be provided by the institution? And what is the quantity of required equipment? (servers, switches, HDDs, card printers, card readers etc.) / All equipment will be provided by the institution
There is a requirement for integration with UMIS in ToR. Will the .wdsl documents (that are necessary for this integration) be provided? We mean whether the integration will be implemented together with the specialists of the institution? / The winner company should develop new web-services for integration of data.
What is the interface of current UMIS – web or desktop? / UMIS (VMMS) is a complex information system, however the most part of components are with web-interface.
The services will be web-based, will they? / Yes, the services should be web-based.
Please give information about the advance payment. / Advance payment is not considered.
Is a bank guarantee or performance guarantee required? If yes, then please indicate the amount. / Bank guarantee is not considered. Performance guarantee will be discussed with winning bidder.
Card application and registration application should be within the single system or they could be separate? / It should within a single platform
Do you need the required Firewall equipment to be physically with the software? Or it will be enough to provide just Firewall software? / Installation of Firewall equipment is not considered within this project
How many offices or working stations will be equipped with this system? / 20 (twenty)
Is there any requirement for İSO 27001-2013 certification or it’s considered only application of standard procedures? / No need for certification
Is there passport preparation operation within this project? / No
Is it fine to have imprinted cards with different elements (different notification messages, the flag of Azerbaijan etc.) beforehand? It’s also possible to have cards without imprinted elements, but it will not be safe then. / Provision of cards is not considered within this project
The photos to be printed on the cards will be colored or black-and-white? / According to specifications
How many card printers do you need? / Provision of card printers is not considered within this project
What is the daily card printing capacity? / 200-300 per day
How many cards (minimum-maximum) will be printed daily? / 200-300 per day
With reference to point 2.4.2.1.2 “Provided Items”, following Items are not included in the list, so it is assumed that the supplier will have to provide the following items. Please specify the quantity of each item:
  • Biometric Capture Devices
  • Facial Capture Devices
  • Smart Card Reader Devices
/ These items will not be provided by the supplier
Please specify whether the infrastructure for AFIS, Facial Recognition system and Key Management System will be responsibility of the supplier? / Well-known, widely-used components could be offered to use.
Please provide details about the total population that has to be enrolled for AFIS and Facial Recognition System. / You can indicate minimum and maximum number
Please specify in what cases smart card will be issued and under what cases booklet will be issued / There are separate business processes for each of them.
Please specify number of smart cards and booklets to be provided by supplier / Smart cards and booklets will not be provided by supplier
Reference para 2.4.1.5.2 page 39, who will provide printers? Also mention the quantity and specifications of printers if employer will be providing the printers. / Hardware supply is not in the scope of this project.
Please provide details about integration module/system.
  • Will supplier be responsible to integrate with UMIS, SMS etc. or the integration will be done by the Employer using the API’s of the supplier’s solution.
/ Supplier is responsible for building integration components (web-services) to integrate with UMIS
Reference to Point 2.4.1.2.8 page 36, kindly provide details of how many sites will have limited/no connectivity and how many enrollments per day is expected on these sites. / 20 sites. All sites are connected for now.
Please provide number of sites for each of the following
  • Enrollment
  • Verification
/ 20
Please provide details of personalization site / sites? Kindly mention whether a centralized personalization site is needed or decentralized approach will be used? In case of decentralized approach please specify the number of personalization sites. / No personalization by supplier is needed.
Please specify in detail, whether the supplier needs to setup a disaster recovery (DR) site, or the supplier is bound to only advice hardware and software for DR site? / Supplier doesn’t need to setup DR site
In the requirements it is mentioned the possibility of procurement of Biometric Capture Device by Supplier. In order to clarify this issue, please confirm the inclusion of one of the terms mentioned below to the mentioned requirements / Procurement of Biometric Capture Device unit is not required, it is just required that Supplier provides the Specification of Biometric Capture Device that meets the requirements indicated in these and other not shown here Req. IDs.
It is required that Supplier should provide Biometric Capture Device meeting the requirements indicated in these and other Req. IDs. In this case the quantity of required Devices should be indicated by the Customer. / No need any equipment offer, only SW offer expected.
Does it mean that procurement of smart card producing equipment together with the system providing smart cards is also subject of the tender?Please clarify. / As mentioned before no need any equipment offer, only SW offer expected.
Is it considered to provide the relevant equipment needed for the implementation of work in each unit? / No need to any equipment or ID card offer, only SW offer expected.
Does it mean that the Supplier should indicate unit cost of device (equipment) providing the system operation, and that the Customer itself will identify the quantity of units to be purchased, and the price calculated for this will be added afterwards into the Contract with Supplier? / It’s an optional choice, if service provider wish to add additional service and price for their proposal they can add or remove the items (FPF-5 is for reimbursable expenses) if needed.
Because of Azerbaijan legislation all the government agencies have to ask for license for "Formation of personal data backups and creation of information systems, rendering them services"from the service provider/ICT company/individual developers thatwill create or provide services to the information services. It provides government issues to work with serious companies.
But we could not find any requirement for such a document in your RFP. Could you please clarify, if the information systems that you are going to create will include information systems, if yes please clarify do you need license copy of companies that are participating in that tender? / No, there is no requirement for this kind of license.