STAFFING COORDINATOR

Description of Responsibilities:

Responsible for ensuring that all efforts are made to appropriately staff hours ordered for each patient and keep accurate and timely communication with staff and families.

Reports to: Director of Nursing

Responsibilities:

  • Schedule staffing for assigned clients within authorized guidelines and with the approval of the Case Manager and Nursing Supervisor, at least 30 days in advance.
  • Maintains overtime at a minimum while utilizing appropriately skilled personnel to meet the client’s skilled medical needs.
  • Verifies all scheduled shifts with field nurses before sending the final schedule to the client’s home
  • Mail patient schedules to families as needed, to arrive prior to the first of each month.
  • Contact and schedule existing and active nurses for new cases in conjunction with Nursing Supervisors/Director of Nursing/Recruiter.
  • Reports issues with shift cancellations and shift tardiness to Nursing Supervisors/DoN
  • Inform families and Nursing Supervisors/DoN of unstaffed shifts or schedule changes as soon as they occur. Provide frequent updates of schedule status to families and Nursing Supervisors/DoN.
  • All schedules should be kept current and updated daily in SHINE by 5 p.m.
  • Maintain an accurate and up-to-date maintenance of all active nurses
  • Assist in the interviewing of new nurses as it relates to availability and staffing needs
  • Assists in orienting new office staff members to scheduling
  • Assists in office duties as required
  • Communicate staffing needs to recruiter after all internal resources have been exhausted, for future holes.
  • Runs all appropriate SHINE reports to enhance staffing efficiency/margins
  • Performs other duties as signed by supervisor
  • Attends weekly scheduling meeting with Supervisors, DON and Administrator
  • Coordinates with Supervisors and billing personnel regarding insurance authorizations as requested
  • Whenever possible, the Scheduler will meet new families when starting new case to establish understanding of client’s needs and enhance communication (as schedule allows & coordinates with Supervisor/Case Manager).
  • Assists Payroll personnel as requested
  • Ability to utilize office equipment. (Computer, adding machine, fax, copier, etc.)
  • Weekly tracking of client authorizations for hours staffed
  • Maintains documentation of verbal communications regarding staffing in the electronic scheduling program
  • Maintains professional boundaries within scope of position
  • Maintains professional telephone etiquette

POSITION QUALIFICATIONS:

Minimum Qualifications

1. High school graduate or equivalent.

2. Effective organizational skills.

3. Effective oral and written communication skills.

4. Intermediate computer skills.

5. Effective interpersonal skills.

6. Effective phone skills.

7. Ability to work well under tight time frames.

8. Home health experience preferred.

9. Ability to prioritize, problem-solve, multi-task, and possess critical thinking skills.

Physical Requirements

  1. Repeated or prolonged standing, bending, stooping, kneeling, or crouching.
  2. Occasional rapid movement and physical agility.
  3. Frequent lifting, carrying, pushing, or pulling, up to 25 lbs.
  4. Occasional lifting, carrying, pushing, or pulling up to 50 lbs.
  5. Must be able to see and hear to monitor lights, sounds and alarms on equipment.
  6. Must have sufficient strength and manual dexterity to safely operate equipment, includinggrasping and manipulating small objects.
  7. Must be able to discern changes in temperature or texture by touch.
  8. Must be able to respond to emergency situations. This may require physical strength, agility,and ability to function under stressful circumstances.
  9. Must be able to function in a wide variety of environments which may involve exposure tocommunicable disease, latex, or other sources of allergic response and that cannot always becontrolled by the employer
  10. Must have visual ability to prepare and analyze data and figures and for extensive reading

Miscellaneous Requirements

  • Empathy for families who face the daily challenge of caring for medically fragile children
  • HIPAA/Confidentiality Requirement: Always maintains confidentiality of records, conditions, and other information relating to employees, clients and families, and the company
  • Works independently, requiring minimal supervision in performance of duties
  • Demonstrate an awareness of limitations by asking guidance when needed
  • Maintain effective working relationships with all disciplines and promote cooperation
  • among health care team members and staff
  • Ability to recognize potential problems and communicate same to appropriate personnel
  • Demonstrate appropriate behavior when dealing with conflict
  • Maintain acceptable level of attendance
  • Assist in implementation of safety and infection control procedures
  • Appropriate office attire

PHYSICAL REQUIREMENTS:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care.

PHYSICAL DEMANDS WORK ENVIRONMENT

On-the-job time is spent in the following physical activities. Show This job requires exposure to the following environmental conditions.
Show the amount of time by checking the appropriate boxes below. Show the amount of time by checking the appropriate boxes below.
None / Up to 1/3 / 1/3 to ½ / 1/3 and more / None / Up to 1/3 / 1/3 to 1/2 / 2/3 and more
Stand /  / Wet, humid conditions (non-weather) / √
Walk /  / Work near moving mechanical parts / √
Sit /  / Fumes or airborne particles / √
Talk or hear /  / Toxic or caustic chemicals / √
Use hands to finger, handle or feel /  / Outdoor weather conditions / √
Push/pull /  / Extreme cold (non-weather) / √
Stoop, kneel, crouch or crawl /  / Extreme heat (non-weather) / √
Reach with hands and arms /  / Risk of electrical shock / √
Taste or smell /  / Work with explosives / √
Risk of radiation / √
Vibration / √
This job requires that weight be lifted or force be exerted. Show how much & how often by checking the appropriate boxes below
None / Up to 1/3 / 1/3 to ½ / 2/3 and more / The typical noise level for the environment for the work environment is: (Check all that apply)
Up to 10 pounds /  /  Very Quiet Loud NoiseQuiet
 Moderate Noise Very Loud Noise
Hearing:
 Ability to hear alarms on equipment
Ability to hear patient call
 Ability to hear instructions from physician/department staff
Up to 25 pounds / √
Up to 50 pounds / √
Up to 100 pounds / √
More than 100 pounds / √

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