Customer Solution Case Study
/ / Hager Group Improves Data Protection and Backup Process Efficiency with New Backup Software
Overview
Country or Region: India
Industry: Manufacturing
Customer Profile
Hager Group is a leading supplier of solutions and services for electro technical installation in residential and commercial buildings as well as for industrial applications. Operating worldwide.
Business Situation
At Hager, the existing data backup and management processes were time-consuming and unreliable. The company wanted a streamlined backup solution that would take less time and offer better data protection.
Solution
Hager Group deployed Microsoft® System Center Data Protection Manager 2007 to back up its Windows based workloads. The solution improves their IT backup and recovery processes via an easy and rapid deployment process, decreased time to back up and recover data, and reduced need for staff support and maintenance.
Benefits
n Improves data protection
n Achieves 80 percent faster backup
n Boosts productivity, gains time for higher value tasks / “System Center Data Protection Manager 2007 significantly reduces our backup window. Backups are now more reliable and 80 percent faster.”
Sunil Jha, Information Technology Manager, Hager Group
Hager stands for an extensive and complete offering of power management systems. It is a full-range supplier of electronic installation systems for buildings, residential and commercial properties. The firm wanted to strengthen the protection of its critical data and also streamline the work involved in daily backups and file recoveries. With help from Sujata Computers, the company decided to go ahead and deploy Microsoft® System Center Data Protection Manager 2007, a centralized disk-and-tape backup solution. Since moving to the new system, Hager has achieved continuous data protection, greatly increasing the efficiency of its IT operations. The solution has simplified administration tasks related to data protection and reduced backup times by 80 percent. Most importantly, data is more reliably safeguarded and IT staff enjoys higher productivity and increased user satisfaction.
Situation
As a leading supplier of systems, solutions and services for electrical installations, the Hager Group provides an extensive offer, ranging from power distribution and cable management to smart building automation and safety and security items – for an equally extensive field of application suitable for residential, commercial and industrial properties.
The Hager Group unites the knowledge of leading specialists in their field. Other than the Hager brand it includes: Daitem and Diagral leading brands in Europe in the field of safety and security technology as well as Efen as a specialist for components for medium voltage power and supply components.
Today, the Hager Group has 24 production plants in 12 countries. The sales organisation in 55 countries is supported by more than 20,000 distribution bases of wholesalers.
Hager carries critical data across its two servers and 22 desktops and laptops. Based on the Windows Server Standard 2008 operating system, the IT environment at Hager includes Microsoft SQL Server 2005 for all database requirements. In addition, the company also uses some internal designing applications, which are business critical.
Data was stored in the server and Windows NT backup. However this has limited features as it was a decade old technology. Therefore, the organization saw a clear need to upgrade to a newer technology that would automate backups and protect its data by ensuring easy recovery at minimal effort.
Mr. Sunil Jha, IT Manager, Hager Group says, “Data security was a major concern for us. We wanted the data to be managed and protected as efficiently and reliably as possible. Having a more reliable and more flexible data backup solution had become of paramount importance.”
Hager had licenses for Microsoft System Center Data Protection Manager but it was not implemented properly and hence resulted in data security issues. It was obviously critical for Hager to secure its data and therefore, it started looking for a single reliable solution, which will address both data backup and security concerns.
Solution
Finding a faster backup solution was Hager’s top priority. To accomplish this, it worked with Sujata Computers Pvt. Ltd. to implement a data backup and recovery solution based on System Center Data Protection Manager 2007.
System Center Data Protection Manager 2007 is an integral part of the Microsoft System Center family of IT management solutions and is designed to help IT administrators manage their Windows-based environment. It enables an integrated disk and tape solution to provide continuous data protection for Microsoft application and file servers.
Sujata Computers first understood the pain areas of the company and did an analysis of the company’s infrastructure with the help of some Microsoft assessment tools. “Hager already had licenses for System Center Data Protection Manager,” says Pavan Verma, IT Solutions Advisor, Sujata Computers. “We guided them in the right direction and told them not to invest more on other backup solutions. Using the existing licenses we designed a solution for them, which fit in their infrastructure requirements.”
Hager began implemented Data Protection Manager in April 2010 at Pune. Data Protection Manager 2007 has provided a superior level of protection and efficiency to the data backup process at Hager. Once the solution was up and running, the company quickly discovered the difference it made to their backup routine.
Mr. Jha says, “The new backup and restore platform, offers continuous data protection along with ease of use, operational efficiencies, and cost savings. We finally knew that this was the ideal solution for us as it completely met our criteria.”
Benefits
By implementing Microsoft System Center Data Protection Manager 2007, Hager gets more reliable protection of its business-critical data. The company has gained a single, centralized backup solution that provides fast, reliable data recovery capabilities, reduces data backup administration time and helps make the data protection process more efficient overall.
Improves Data Protection
By implementing System Center Data Protection Manager, Hager now has better, more full-featured backup for its business-critical data. By centralizing data backups in one location, the company has strengthened its data protection solution. “System Center Data Protection Manager has been fantastic,” remarks Sunil Jha, IT Manager, Hager Group. “With it we have a more dependable and flexible backup solution, which provides much better protection for our data.”
Achieves 80 Percent Faster Backup
With System Center Data Protection Manager, Hager achieved increased backup speeds. “System Center Data Protection Manager 2007 significantly reduces our backup window,” says Mr. Jha. “Backups are now more reliable and 80 percent faster.”
Boosts Productivity, Gains Time for Higher Value Tasks
Hager now operates a reliable data protection system that dramatically reduces backup and restore workloads. “The time needed to run backup jobs has decreased dramatically,” explains Mr. Jha. “This gives our managers more time to devote to line of business tasks. With more time to focus on more strategic and higher-value work, productivity benefits are also huge.”
Microsoft System Center
Microsoft System Center is a family of leading IT management solutions that helps you proactively plan, deploy, manage, and optimize your IT environment. System Center solutions capture and aggregate knowledge about your infrastructure, policies, processes, and best practices so your IT staff can build manageable systems and automate operations in order to reduce costs, improve application availability, and enhance service delivery.
For more information about the System Center family of solutions, go to: www.microsoft.com/systemcenter
About Sujata Computers Pvt. Ltd.
Sujata Computers (SCPL) offers end-to-end solutions in Information Technology (IT) and Infrastructure Management Services. Since 1996, SCPL has been delivering value-driven technology solutions to various business houses that include Fortune 500, medium-sized organizations, and SOHO customers from a wide variety of industries. SCPL offers a wide variety of professional services that include complete hardware and software configuration, customer site surveys, equipment racking, cabling, and onsite system installation.