Please Add a Header with Your Name and Period!

Please add a header with your name and period!

LAYOUT OF STORE, PARKING AREA, ETC. IN DETAIL AND TO A REASONABLE SCALE

1. Detailed drawing of building exterior including landscaping. Be sure to include entrances, display windows, signs in front of the building, etc.

This may be a computer view with additions.

(3) Appendix page ___

1. Drawing of the Storefront including any signage on the building.

(3) Appendix page ___

1. Detailed drawing of buildings layout (interior) including fixtures and equipment. Highlight customer area in yellow, storage area in blue, and employee area in pink.

Appendix page ____(8)

BUSINESS ORGANIZATION

1. Prepare a business organization chart. This is done easily in power point.

Appendix page _____(will count as “extra Points” ask me!

PERSONNEL

A.Number of employees needed: My store is _____ Sq ft.

During rush ______

Before opening to prep the store ______

Slow times ______To close the store ______

1. Major duties of an entry-level employee. At least 4.
2. What will be the employee dress code for entry-level customer service employees?
3. Write a classified newspaper “help wanted” ad below that you would place to attract workers.
4. What character traits would you look for in your employees? List at least 4 important factors in hiring employees.
5. What will be the rate of pay for an entry-level employee?
6. Will you offer your employees a discount on merchandise they purchase at the store? If yes, how much of a discount? If no, why not?
7. What fringe benefits are offered?
8. Why will your employees like working for your business?
9. What are some of the important store rules and regulations that employees will have follow? (List at least 6 written as policy in complete sentences)

CUSTOMER SERVICE POLICIES

1. What services will your store offer to customers for free?

1. List any services that you will offer that your customers will pay for.

1. Do you offer credit? Store accounts, major credit cards, and/or installment credit?

1. Will you sell over the Internet? Will you have a web site? Why or why not?

1. What is your policy on returned merchandise? Tip – write this well!

1. You will have to formulate store hours that will serve the needs of your customers. IF you are in a mall this must match the malls hours.

1. What days will you open?
2. What will be the hours the store will be open?
3. Why did you choose these hours?

PRICING THE MERCHANDISE

1. In what price ranges are your lines of merchandise sold (high, medium, low)?

1. If you sell brand name products how does this effect your pricing? Why? If you do not sell brand name products what will customers expect?

1. Give examples of three products you will offer and what the price range (high to low) would be in your store for each.

Product / High price at my store / Range this product is sold for

1. Will your store use odd or even pricing? Why?

RISK MANAGEMENT

1. What are the major risks for this type of business?

1. How will you prevent or control risks for your business?

1. How will you handle shoplifting and theft?

1. What is the Oregon Civil Penalty for theft?

End of Section Three – This Section is due March 13th