FOR IMMEDIATE RELEASE
February 2015
NEW MOEN EXPRESS DIRECT™ SHIPPING PROGRAM
PROVIDES SAME-DAY SHIPPING TO BETTER SERVE CUSTOMERS
North Olmsted… In a world of instant gratification, wouldn’t it be nice if plumbing products could come with speedy delivery? Moen, the number one faucet brand in North America, listened to its customers and found showroom consultants, plumbers and installers had one thing in common: they all experienced situations in which they needed expedited, reliable shipping for certain projects. Enter Moen Express Direct™; this convenient option offers same-day shipment on all Moen Wholesale, Cleveland Faucet Group (CFG), bath accessory and Moen Commercial products with available inventory. Orders placed by 2 p.m. EST (with free ground shipping) or by 4 p.m. EST (with air shipping) will ship the same day. Wholesalers will pay a flat fee plus applicable shipping charges for Moen, CFG, Commercial and bath accessory products.
“At Moen we listen to our customers and take pride in thoughtfully designing products and services that will enhance their business…and this type of program is one they’ve been seeking,” said Andrea Conroy, senior director of marketing, Moen U.S. Wholesale. “Moen’s current standard processing time for a product order is four days, which is excellent in this industry. But now, Moen Express Direct provides our customers with an option for those situations when standard shipping isn’t fast enough.”
Customers can order kitchen and bath faucets and accessories in one of three ways:
· Call the Customer Service Team at 1-800-531-1600
· Fax Moen Wholesale, Commercial and CFG orders to 1-800-848-6636 and Bath Accessory orders to 1-888-379-2720
· Email orders to and Bath Accessory to
Once the order is placed, it can be tracked online at customernet.moen.com. It’s that easy – order it today, get it tomorrow.
“We’re confident that Moen Express Direct will better serve our customers in many ways,” said Conroy. “We know time is valuable and we pride ourselves on providing the highest level of customer service. This is another example of Moen working diligently to help make projects successful from the very beginning.”
For more information about Moen, visit moen.com or call 1-800-BUY-MOEN.
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About Moen
As the #1 faucet brand in North America, Moen offers a diverse selection of thoughtfully designed kitchen and bath faucets, showerheads, accessories, bath safety products and kitchen sinks for residential applications – each delivering the best possible combination of meaningful innovation, useful features, on-trend styling and lasting value. In addition, Moen® Commercial offers superior-performing products that deliver lower lifetime costs for today's facilities.
Moen is part of Fortune Brands Home & Security, Inc. (NYSE:FBHS), which creates products and services that help fulfill the dreams of homeowners and help people feel more secure.The Company's trusted brands include Moen® faucets, Master Lock® and Sentry® Safe security products, MasterBrand® cabinets andTherma-Tru®entry door systems. Fortune Brands holds market leadership positions in all of its segments. Fortune Brands is part of the S&P MidCap 400 Index. For more information, please visitwww.FBHS.com.
Contact: Jennifer Allanson or Kristi Stolarski
Falls Communications
(216) 696-0229
or