Additional costs or ‘top-up’ payments template

Introduction

To allow potential residents to consider and compare the care homes in North East Lincolnshire, each care home provider needs to identify any top-up fees which they apply, in respect of additional services and facilities provided. The CCG wishes to ensure a consistent approach in the way top-ups information is presented, to facilitate genuine choice for potential residents based on clear and transparent information, in accordance with the Care Act 2014.

This information needs to be read in conjunction with North East Lincolnshire’s Top-ups Toolkit.

First, care home providers need to consider their core offer. This is the offer which is available for all individuals who choose a placement in their care home, and could include:

§  the location of the care home

§  activities within the home and into the community

§  facilities, rooms and spaces within the home

§  a garden area (where readily accessible to all)

Please detail your core offer here:
Cloverdale is a purpose built home set in landscaped gardens. It comprises of two main lounges and activity room. It is always possible to find a place to be comfortable in, whether it is with the company of others or just a quiet time enjoying the peaceful views of the gardens. The home is undergoing a major refurbishment, which has made it bright and welcoming and we have paid attention to details in order to make it a dementia friendly environment. The home is open for visitors at any time, but if you meet the Care home Manager you advised to telephone to make an appointment. Cloverdale welcomes trial visits for residents who want to experience living in the home. We provide additional services such as coming in for lunch, assistance with bathing, activities and social interaction and day care at hours to suit, 7 days a week. There is no top up charged at Cloverdale.

Second, care home providers should consider whether they wish to charge a top-up for any additional services or facilities offered, over and above what is required to meet need.

Does your home charge top-ups? / no (delete as appropriate)

Third, if electing to charge top-ups, care home providers need to consider what top-up amount to charge for what additional services/ facilities. Top-ups must relate to services/ facilities which the CCG has not already contracted for. Additional services or facilities may be considered on a room-by-room basis or through grouping rooms together where the offering is similar.

NB if wishing to use room size as a differential on which to base an additional charge (e.g. “standard” size rooms attract no top-up, but “large” rooms do attract a top-up) care home providers will need to give approximate dimensions for rooms to justify the additional sum sought (e.g. “standard rooms” are between x and y square feet, “large rooms” are between x and y square feet).

Top-ups Schedule

Room/s / Top-up charged / Room type / Other features/ explanatory narrative
all bedrooms / No top-up / ☒Single room
☐ Shared room
☒En-suite
☐Single room
☐Shared room
☐En-suite
☐Single room
☐ Shared room
☐En-suite / Window overlooking the garden
Please detail the offer of individual rooms:
Room/s / Top-up charged / Room type / Other features/ explanatory narrative
☐Single room
☐ Shared room
☐En-suite
☐Single room
☐ Shared room
☐En-suite
☐Single room
☐ Shared room
☐En-suite
☐Single room
☐ Shared room
☐En-suite
☐Single room
☐ Shared room
☐En-suite
☐Single room
☐ Shared room
☐En-suite
☐Single room
☐ Shared room
☐En-suite
☐Single room
☐ Shared room
☐En-suite
☐Single room
☐ Shared room
☐En-suite
☐Single room
☐ Shared room
☐En-suite
☐Single room
☐ Shared room
☐En-suite