Title:Team Leader, Workforce Planning

Classification:Band 7

Department:People and Culture

Division:Customer Focus and Innovation

Reports To:Manager, People and Culture

Supervises:1 staff member

Enquiries: EvelinaSamuels - Senior Consultant -03 9664 0911

  1. Position Purpose

»As a member of the People and CultureTeam work in a customer-focussed and collaborative way toprovide contemporary employee and industrial relations adviceand build strong positive relationships across Council.

»Foster a culture that sustains enthusiasm and commitment to performance, continuous improvement and innovation.

»The position provides consulting services and advice regarding the design of the current and future workforce,and the development of people priorities aligned to strategic business outcomes. The Workforce Planningarea of focus includes:the generation of workforce data, data analytics and metrics, generating meaningful workforce reports, the development of workforce insights and trends and the development of aligned people priorities to directly influence and shape the desired future workforce.

  1. Key Responsibility Areas

»Through leadership and example promote Casey’s trademark behaviours, viz: show respect, take responsibility, listen and respond, be positive and think things through.

»Encourage, support and promote innovation both at a team and a local level.

»To provide data and strategic insights regarding the current and future workforce demand and supply issues to better inform the Executive Management Team and Casey Leadership Team to effectively plan for the future workforce required to sustain service delivery to a rapidly growing community.

»To strengthen the data base from which decisions about the workforce are made, to build on the existing workforce planning capabilities internally and to establish a framework for incorporating workforce planning into the annual service planning process.

»Consult with key internal stakeholders to understand the context, challenges, supply gaps, and business outcomes. Provide leadership support and advice to Managers and Team Leaders to enable the developmentofworkforce planning.

»Research, design and develop best practice solutions to meet business needs and organisational strategic goals. Implement solutions with a strong focus on change and communications to ensure the solution is operationalized and embedded within the business. Evaluate the overall impact and effectiveness of the solution in the spirit of continuous improvement.

»Ensure meaningful workforce planning reports are generated for all key stakeholders as required.

»Identify opportunities to use technology that improves the effectiveness of the team.

»Anticipate potential problems and pre-empt required actions to identify risks and overcome obstacles.

»Before planning new projects identify tasks, resources, constraints, issues and risks.

»Actively advocate for and seek out opportunities to achieve shared outcomes.

»Build partnerships that transcend traditional and community boundaries.

  1. Occupational Health & Safety Responsibilities

»Take reasonable care for the health and safety of yourself and others in the workplace.

»Ensure hazards, incidents, near misses and injuries are reported immediately.

»Develop new work procedures in consultation with affected employees.

»Support activities taken by the organisation to comply with OH&S legislation.

»Ensure only authorised, adequately trained staff undertake assigned tasks.

»Provide appropriate facilities for safe storage, handling and transport of materials and equipment.

  1. Key Competencies

»Customer focussed
Has well developed interpersonal, communication and negotiation skills and uses these to deliver customer-focussed outcomes.

»Strategic perspective
Demonstrates sound understanding of the economic, political and social issues relating to the Local Government environment and rises above the detail to see the patterns, trends or implications before planning or acting.

»Technical Expertise

Demonstrates technical knowledge concerning attraction, recruitment and retention strategies and is able to provide sound and articulate advice to line management.

»Collaboration

Demonstrates a commitment to collaboration and consultation across the organisation, ensuring cross-functional cooperation where possible to achieve high quality outcomes for the organisation.

»Leadership and people management
Builds a desire to take responsibility and collaborate within and between teams. Creates an environment where employees feel involved and valued with shared goals.

Business senseand financial awareness
Identifies opportunities to improve service delivery, manages risks associated with delivering services and interprets trends in relevant sectors

  1. Accountability and Extent of Authority

»Accountable to the Manager, People and Culture for the provision of specialist advice to Managers, Team Leaders and employees in relation to strategic and operational workforce planning issues and will need to use own critical judgement regarding these issues.

»Oversee the workforce planning budget

»Has authority and freedom to act within established operational and budgetary guidelines, Council policies and the provisions of relevant Acts, Regulations, Codes as Identify opportunities to use technology that improves the effectiveness of the team.

»Anticipate potential problems and pre-empt required actions to identify risks and overcome obstacles.

»Before planning new projects identify tasks, resources, constraints, issues and risks.

»Actively advocate for and seek out opportunities to achieve shared outcomes.

»Build partnerships that transcend traditional and community boundaries.

»Has authority and freedom to act within established operational and budgetary guidelines,Council policies and the provisions of relevant Acts, Regulations, Codes as contained in the Instrument of Delegation.

  1. Specialist Skills and Knowledge

»Competent in the application of contemporary workforce planning theories, practicesand solutions that engage the workforceand contributes to successful change implementation and the continued development of a customer-focussed culture.

»Demonstrated technical knowledge concerning attraction, recruitment and retention strategies and is able to provide sound and articulate advice to line management

»Sound experience in data, data analytics and drawing meaningful insights, including facilitating groups in a learning context.

»Ability to quickly understand complex issues and design solutions to address them.

»Well-developed analytical, problem solving and investigative skills.

»High level verbal and written communication skills

»A natural ability to be adaptable, flexible and extremely customer-focussed.

  1. Qualifications and Experience

»Tertiary qualification in Human Resource Management or related discipline.

»5+ years of experience in a human resources data analytical role with subject matter expertise in a relevant discipline.

  1. Key Selection Criteria

»Demonstrated ability to role model collaboration and build influential relationships across Managers, Team Leaders, Council and Community.

»Demonstrated experience in the design and delivery of organisation culture, capability and development solutions including facilitating groups in a learning context.

»Project management expertise with a proven track record in managing workforce planning projects.

»Previous experience in working with and the implementation of an integrated HRIS particularly in relation to workforce planning.

»Ability to work independently, manage own work programs and manage own priorities.

»Sound communication (written and oral) and interpersonal skills.

  1. Conditions of Employment

»Conditions of employment are as per the City of Casey Enterprise Agreement, Casey’s policies and procedures and the letter of offer.

»Hours - The position is full-time worked on a 19-day/4-weeks arrangement

»Tenure – This is a limited tenure role for 12 monthsfrom commencing employment. The position is not permanent and there is no guarantee of ongoing employment.

»Health Declaration - The preferred applicant is required to complete a Health Declaration form and return it to the Occupational Health and Safety Co-ordinator prior to commencement.

»Criminal Records Check - This position is subject to the successful applicant having a satisfactory Police Check prior to commencement at Council’s expense and then as regularly as the position requires as per Council Policy.

»Working with Children Check – This position is subject to the successful applicant having a satisfactory Working with Children Check prior to commencement, and then as regularly as per legislative requirements.

»Transport – Employees must use Council vehicles for work-related travel whenever practical to do so. If employees use privately-owned vehicles for work-related travel Council recommends the vehicle be comprehensively insured and the insurance company notified that the vehicle is being used for work-related travel. If an employee using a privately owned, comprehensively insured vehicle for work-related travel is involved in an accident they may be eligible for reimbursement of the insurance excess. Vehicles not comprehensively insured will not be eligible for reimbursement.

»Sick Leave - A medical certificate may be required for any absence and must be provided for sick leave exceeding three working days or absence on the working day before or after a rostered day off, annual leave or public holiday.

»Multiskilling - Employees may be directed to carry out any duties consistent with theirskills, competence and training provided the duties do not result in de-skilling them.

»Risk Management – Employees must comply with risk management policy and procedures.

»Employment Status - The successful applicant must provide proof of permission to work in Australiaprior to commencement.

»Probation Period - A six month Probation Period applies to this position. This period will be extended in line with any period of unpaid or unauthorised leave.

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