2009 Oregon Reproductive Health

Client Homelessness and Violence Resource Guide


Funded in part by a grant from the US DHHS-OPA

October 2009


Introduction

At a 2009 Oregon state meeting, family planning coordinators expressed concern about an increase in the number of family planning clients who are homeless or victims of violence. The state Office of Family Health, Reproductive Health Program organized a committee with the Adolescent Health and the Women’s Health Programs to support local agencies. Thirty-six agencies responded to a needs assessment that identified the scope of the problems, barriers, strengths, community partnerships and specific agency needs.

The 2009 Oregon Reproductive Health Client Homelessness and Violence Resource Guide provides national, state, and local information. We recommend that local agencies use contact information in the guide to work with local organizations. Community agencies are the best connection for:

·  Comprehensive resources that meet client needs

·  All appropriate services in your community

·  Client and staff educational materials and information

·  Community awareness materials and activities

·  Staff training opportunities.

Marsha Brantley, Reproductive Health Education Consultant

Oregon Public Health Division

Office of Family Health

Reproductive Health Program

Phone: 971.673.0359

Email:

Quick Reference Guide 6

General Resources 10

Statewide Resources 10

2-1-1 in Oregon 10

DHS Safety Net Clinics 10

DHS Women’s and Reproductive Health 11

Family Planning Agency Strategies 11

Oregon Health Go Local 13

Oregon Helps! 13

OregonLawHelp.org 13

Oregon SafeNet 13

Oregon Vital Records 14

Youth Risk Assessment 14

Guidelines for Adolescent Preventive Services (GAPS) 14

Violence Resources 16

National Resources 16

NSVRC National Sexual Violence Resource Center 16

State Resources 16

Click to Empower 16

OCADSV Oregon Coalition Against Domestic and Sexual Violence 16

SATF Oregon Attorney General’s Sexual Assault Task Force 17

Domestic and Sexual Violence Agencies and Hotlines 17

Local Agencies and Hotlines 17

State and National Hotlines 18

Gay Men’s Domestic Violence Hotline 18

Megan’s Law Hotline 18

National Domestic Violence Hotline 18

National Sexual Assault Online Hotline 18

Proyecto UNICA 19

RAINN (Rape, Abuse and Incest National Network) 19

Other Crisis Lines 19

DHS Child Abuse Reporting Hotline 19

Oregon Partnership - Alcohol & Drug Helpline 19

Publications 20

DHS Domestic & Sexual Violence Program 20

Client data, reports, brochures, policies, toolkits, publications and articles 20

OregonLawHelp.org 20

SAFE Stop Abuse for Everyone 20

US Department of Justice - Office of Victims of Crime 21

Youth Resources 21

Adolescent Sexual Coercion Educational Materials (July 2009) 21

DHS Women’s and Reproductive Health 22

Adolescent Sexual Coercion: Identification, Prevention and Response Guidelines 22

Girl’s Health 23

OASOTN Oregon Adolescent Sex Offender Treatment Network 23

Promotetruth.org 23

The Safe Space 23

Break the Cycle, Empowering Youth to End Domestic Violence 23

US Department of Justice - Office of Victims of Crime 24

Reaching and Serving Teen Victims: A Practical Handbook 24

Client Violence Screening 24

CDC National Center for Injury Prevention and Control 24

Intimate Partner Violence and Sexual Violence Victimization Assessment Instruments for Use in Healthcare Settings 24

DHS Domestic & Sexual Violence Program 24

Public Awareness 25

My Strength Campaign 25

OCADSV Oregon Coalition Against Domestic and Sexual Violence 25

SATF Oregon Attorney General’s Sexual Assault Task Force 26

Staff Training 26

National Center for Victims of Crime 26

OCADSV Oregon Coalition Against Domestic and Sexual Violence 26

Statewide Annual Conference 27

SAFE Stop Abuse for Everyone™ 27

SAFE Speaker's Bureau 27

SATF Oregon Attorney General’s Sexual Assault Task Force 27

Oregon Voices 28

SART Handbook, Version II 28

Addressing Barriers 28

NSVRC National Sexual Violence Resource Center 28

Oregon DOJ Batterers Intervention – Provider Directory 28

OCADSV Oregon Coalition Against Domestic and Sexual Violence 28

Understanding Domestic Violence 29

Communities of Color 29

Domestic Violence 29

Sexual Assault 29

Psychology Today 29

Houston Area Women’s Center 30

Resources for the Homeless 31

State and Local Resources 31

Community Action Agencies 31

Homeless Youth 31

DHS SNAP Supplemental Nutrition Assistance Program 31

National Health Care for the Homeless Council - Oregon Directory 31

Oregon Food Bank 31

OSU Extension Service 32

Homeless – Runaway Youth 32

Girl’s Health 32

Homeless Liaisons 32

NSVRC National Sexual Violence Resource Center 33

OHRYC Oregon Homeless and Runaway Youth Coalition 33

Oregon Independent Living Program 34

Addressing Barriers 34

EHAC Ending Homelessness Advisory Council 34

A Home for Hope: Oregon’s 10 year plan to end homelessness 34

National Coalition for the Homeless 34

Oregon League of Women Voters 35

Oregon’s Homeless Youth 35

Appendices 1

Appendix 1 2

Youth Assessment – 4-11 year olds 2

Appendix 2 3

Adolescent Assessment – 11-24 year olds 3

Appendix 3 4

Domestic Violence and Sexual Assault Crisis Lines In Oregon 4

Appendix 4 6

Adolescent Sexual Coercion Education Materials 6

Appendix 5 9

Oregon Community Action Agencies 9

Appendix 6 11

Oregon Independent Living Program 11

Appendix 7 13

Independent Living Program – County Provider List 13

Quick Reference Guide

/
Resource Name / Phone Number / Website / Page /
2-1-1 in Oregon / (503) 226-3099 / http://www.211info.org/ / 10
CDC - National Center for Injury Prevention and Control / http://www.cdc.gov/injury/ / 24
Click to Empower / http://www.clicktoempower.org / 16
Community Action Agencies / http://www.ohcs.oregon.gov/ / 31
DHS - Child Abuse Reporting Hotline / (800) 509-5439 / http://www.oregon.gov/DHS/children/abuse/cps/report.shtml / 19
DHS Domestic & Sexual Violence Program / http://www.oregon.gov/DHS/abuse/domestic/about_us.shtml / 20
DHS Safety Net Clinics / http://oregon.gov/DHS/ph/hsp/safetynet / 10
DHS SNAP Supplemental Nutrition Assistance Program / (800) 723-3638 / http://www.oregon.gov/DHS/assistance/foodstamps/foodstamps.shtml / 31
DHS Women’s and Reproductive Health Program / (971) 673-0355 / http://www.healthoregon.org/fp / 11
EHAC Ending Homeless Advisory Council / http://www.ehac.oregon.gov/ / 34
Gay Men’s Domestic Violence Hotline / (800) 832-1901 / http://www.gmdvp.org/ / 18
Girl’s Health / http://www.girlshealth.gov/ / 23
Megan’s Law Hotline / (888) 275-7365 / 18
My Strength Campaign / http://www.mystrength.org / 25
National Center for Victims of Crime / http://www.ncvc.org/ / 26
National Coalition for the Homeless / http://www.nationalhomeless.org/about_us/index.html / 34
National Domestic Violence Hotline / (800) 799-7233 / http://www.ndvh.org/ / 18
National Health Care for the Homeless Council – Oregon Directory / http://www.nhchc.org/hchirc/pdfs/directory/OR.pdf / 31
National Sexual Assault Online Hotline / (800) 656-HOPE / http://www.rainn.org / 18
NSVRC National Sexual Violence Resource Center / http://www.nsvrc.org/ / 16
OASOTN Oregon Adolescent Sex Offender Treatment Network / http://www.oasotn.org / 23
OCADSV Oregon Coalition Against Domestic and Sexual Violence / (503) 230-1951 / http://www.ocadsv.com/ / 16
Oregon DOJ Batterers Intervention / http://www.doj.state.or.us/crimev/pdf/2008_oregon_BIP_directory.pdf / 28
Oregon Food Bank / (800) 777-7427 / http://www.oregonfoodbank.org / 31
Oregon Health Go Local / http://apps.nlm.nih.gov/medlineplus/local/Oregon/homepage.cfm?areaid=44 / 13
Oregon Helps! / http://oregonhelps.org/go / 13
OHRYC Oregon Homeless and Runaway Youth Coalition / http://www.ohryc.org / 33
Oregon Independent Living Program / http://www.oregon.gov/dhs/children/fostercare/ind_living/ilp.shtml / 34
OregonLawHelp.org / http://www.oregonlawhelp.org/OR/index.cfm / 13
Oregon League of Women Voters / http://www.lwvor.org/documents/HomelessYouth2006.pdf / 35
Oregon Partnership / (800) 923-4357 / http://www.orpartnership.org / 19
Oregon SafeNet / (800)723-3638 / www.oregonsafenet.org / 13
Oregon Vital Records / (971) 673-1190 / http://www.oregon.gov/DHS/ph/chs/order/index.shtml / 14
OSU Extension Service / http://extension.oregonstate.edu/emergency/tough_times.php, / 32
Promotetruth.org / www.promotetruth.org / 23
Proyecto UNICA / (503) 232-4448 / http://www.catholiccharitiesoregon.org/latino_services_unica.asp / 19
RAINN Rape, Abuse and Incest National Network / (800) 656-4673 / http://www.rainn.org/ / 19
SAFE Stop Abuse for Everyone™ / (503) 853-8686 / http://wwwsafe4all.org / 20
SATF Oregon Attorney General’s Sexual Assault Task Force / (503) 990-6541 / http://www.oregonsatf.org/ / 17
The Safe Space / http://www.thesafespace.org/ / 23
US Department of Justice - Office of Victims of Crime / http://www.ojp.usdoj.gov/ovc / 21

General Resources

Statewide Resources

2-1-1 in Oregon

www.211info.org

(503) 226-3099

Since October of 2000, a collaboration of organizations has been building an integrated, efficient statewide system to provide 2-1-1 telephone access to trained information and referral specialists. They provide linkages to local health and human services for persons needing assistance.

The 211info three-digit phone number, 2-1-1, is available in seven Oregon counties (Clackamas, Washington, Multnomah, Deschutes, Crook, Jefferson and Yamhill) and four Washington counties (Clark, Cowlitz, Skamania and Wahkiakum).

"For those unfamiliar and intimidated by the social service system, 2-1-1 is an easy way to get connected," said Victor Merced, Director of Oregon Housing and Community Services. “2-1-1 creates opportunities for low-income Oregonians to locate resources and provides troubleshooting assistance many people need to navigate the complex social services in our communities."

Visit the 211info website for current information about Oregon 2-1-1 services expansion, call or send an e-mail to .

DHS Safety Net Clinics

http://oregon.gov/DHS/ph/hsp/safetynet

Oregon’s health care safety net is comprised of a broad range of local non-profit organizations, government agencies, and individual providers who share the common mission of delivering health care to persons who experience barriers to accessing the health care services they need. Health care safety net clinics are staffed by physicians, nurse practitioners, physician assistants, nurses, dentists, social workers, community health workers, other health care providers and volunteers. The DHS Health Systems Planning website has lists of safety net providers and hospitals and maps of safety net providers; including Federally Qualified Health Clinics (FQHCs), Indian/Tribal Clinics, Rural Health Clinics, School-Based Health Clinics, and Community-Sponsored & Other Safety Net Clinics in Oregon.


DHS Women’s and Reproductive Health

http://www.healthoregon.org/fp

(971) 673-0355

Family Planning Agency Strategies

Developing Partnerships to Serve

Violence Survivors and Homeless Clients

The following outline suggests local organizations and meeting agenda items to begin or strengthen family planning agency community partnerships to support the local homeless population and domestic and sexual violence survivors.

1.  Identify community partners in the Oregon Reproductive Health Client Homelessness and Violence Guide.

Ø  Community, migrant, and homeless health centers

Ø  School based health centers

Ø  Community action agencies serving the homeless

Ø  Oregon Independent Living Program providers

Ø  Runaway and homeless youth organizations

Ø  School district homeless liaisons

Ø  Safety net clinic health care providers

Ø  National Health Care for the Homeless Directory for Portland, Eugene, Medford, and Salem

Ø  Domestic violence and sexual assault agencies

Ø  Oregon Department of Human Services (DHS) Children, Adults and Families (food stamps, housing, financial assistance, domestic and sexual violence programs)

Ø  Organizations serving communities of color

Ø  Adolescent Sex Offender Treatment Network agencies

2.  Invite organizations to meet with family planning agency staff.

Agenda item suggestions:

Ø  A description of family planning services

Ø  A description of community agency services

Ø  Client and staff needs and barriers

Ø  Communication strategies

Ø  Technical assistance

Ø  Sharing educational and resource materials

Ø  Training staff and the community

Ø  Collaboration strategies to support clients.

In 2009 needs assessment responses, Oregon family planning agencies shared many strategies they use to address client homelessness and violence:

Ø  Use the 211 database or the HELP directory to refer homeless clients to local organizations.

Ø  Developed a client safety plan.

Ø  Refer clients to a 24 hour crisis line for confidential and anonymous help in a rural community.

Ø  Know people who work at local agencies by name and call them directly for client referral.

Ø  Arrange meetings with staff at local agencies to describe services and how we can work together.

Ø  Invited a local agency to provide an educational presentation for our staff.

Ø  Make available community resource information for clients to pick up confidentially.

Ø  Refer homeless clients to a domestic violence shelter, churches, school counselors and school based health centers.

Ø  Refer clients to the Salvation Army, St. Vincent de Paul, Oregon Department of Human Services, Children, Adult and Family Services.

Ø  Ask health educators to find client resources.

Ø  Have local referral materials available in the clinic for domestic violence, food banks, shelters and other resources.

Ø  Try to see clients in the family planning clinic as soon as possible. Frequently same day appointments work for clients without a regular schedule or telephone or transportation to get to a clinic appointment.

Ø  Offer walk in clients referrals from front office staff when appointments are scheduled out two weeks or longer.

Ø  Have a specific program to provide care to homeless clients with limits to the number of clients seen.

Ø  Routinely give the 211 phone number to clients for current and future needs.

Ø  Refer clients to the Portland Women’s Crisis Line for confidential counseling and support.

Ø  Give clients who do not have immediate access to clinics other community resources through our central appointment phone number until an appointment is available.

Ø  Collaborate with the faith community to find shelter for the homeless because there is no homeless shelter in the community.

Ø  Work in partnership with social workers and field nurses to increase access to emergency contraception.

Ø  Calls SafeNet for directing clients to services.

Ø  Collaborates well with local agencies because there is no homeless shelter.

Ø  Give clients referrals and allow them to use the phone.

Ø  Offer empathy and help for homeless clients.

Ø  Works directly with hospitals to make sure sexual assault victims have immediate access to emergency contraception.


Oregon Health Go Local

http://apps.nlm.nih.gov/medlineplus/local/Oregon/homepage.cfm?areaid=44

Oregon Health Go Local, a joint project of the National Library of Medicine and Oregon Health and Science University Library, is a free directory of health resources, services, and providers throughout the state of Oregon. Entries include government agencies, hospitals, health clinics, support groups, non-profit service organizations, and more.

Oregon Helps!

http://oregonhelps.org/go