SAVE THE CHILDREN INTERNATIONAL
ROLE PROFILE
TITLE: Global Head of Supply Chain PlanningTEAM/PROGRAMME: Supply Chain / LOCATION: London. 25% travel
GRADE: TBC / CONTRACT LENGTH: 2 years, with the possibility of extension.
CHILD SAFEGUARDING:
Level 2: the role holder will have access to personal data about children and/or young people as part of their work; therefore a police check will be required (at ‘standard’ level in the UK or equivalent in other countries).
ROLE PURPOSE:
This position is a strategic management role in Save the Children’s (SC) supply chain function, which is responsible for the strategic and operational capability within the global team.
The role supports the strategic improvement of demand forecasting and planning of our supply chain requirements worldwide. This includes ensuring the effective implementation, at Centre, region and country level, of existing supply chain planning methodologies to deliver our outputs in support of Awards, Program and other teams. The role is also responsible for delivering continuous improvement, in collaboration with all relevant stakeholders, of our planning processes to maintain and improve efficiency, economy and effectiveness across all elements of the supply chain. This will involve the design and delivery of improvements in the people, systems, policies and procedures across the global supply chain organisation. It also includes working with the Humanitarian team in the development of forecast requirements, in collaboration with the Head of Emergency Supply Chain and based on the analysis of historical humanitarian responses.
The role will incorporate providing support to country programmes to improve their planning of supply requirements with a strong focus on building organisational capacity and cohesive, substantial relationships with regional teams in the context of a $2bn organisation operating in a rapidly-changing environment
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
SCOPE OF ROLE:
Reports to: Director Supply Chain
Staff reporting to this post: None
Indirect : None
Budget Responsibilities: N/A
Role Dimensions: This role operates across whole Movement, SCI, Members & Partner Organisations. External focus with Corporate Teams & UN Agencies and selected forums.
KEY AREAS OF ACCOUNTABILITY:
• Ensure that supply chain leads at every level of the organisation are conversant with and meet their supply chain planning responsibilities both on the agreed periodic basis and in support of Country Office/Regional Office proposal activity.
• Ensure transparency of forward supply requirements at program, country and regional level to provide a global perspective at the consolidated, aggregated level.
• Consult internally with supply chain end-to-end leads as well as functional leads, to support full-spectrum planning and cross-functional coherence.
• Consult with the London based stakeholder community (such as Awards, Programs, Finance, IT) to obtain relevant data and develop insights on, and drivers of, emerging demand.
• Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
• Review historical trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
• Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated information.
• Work with the Head of Emergency Supply Chain to help develop and implement forecasts and plans to be better able to respond to emergency responses moving forwards.
• Lead the implementation of the Planning workstream within the Supply Chain Transformation Programme, coordinating with other relevant initiatives (e.g. Programme & Project Management transformation (PPM PRIME), Source2Pay, Sustainable Delivery Initiative) to achieve this.
• Provide functional support to Centre, Regional and Country teams on planning, ensuring alignment with Supply Chain Transformation and wider organisational strategy.
• Define and implement any systems changes required to improve the management of our planning activities. This will include working with the PPM PRIME project team and other such teams to define requirements and assess solution options to deliver against these requirements.
• Design, develop and implement all relevant planning related standards, policies and procedures.
• Prepare reports/statistics related to the demand planning and forecasting function.
• Ensure all key performance indicators are aligned to best practices in planning to deliver a global perspective that is coherent and accurate.
• Develop and maintain a supply chain planning risk management plan (RMP), supporting the identification, assessment, and prioritisation of risks. The RMP should ensure the coordinated and economical application of resources to minimize, monitor, and mitigate the probability or impact of unfortunate events or to maximize the realization of opportunities.
• Identify and support the creation of learning and development programmes for building capacity in the management of our planning activities. Develop a culture of continuous learning where staff are encouraged and supported to grow and develop and are willing to be held accountable for their commitments.
BEHAVIOURS (Values in Practice)
Accountability:
· holds self accountable for making decisions, managing resources efficiently, achieving and role modelling SC’s values
· holds the wider team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
· sets ambitious and challenging goals for themselves and influences the ‘virtual’ team appropriately, takes responsibility for their own personal development and encourages the team to do the same
· widely shares their personal vision for SC, engages and motivates others
· future orientated, thinks strategically and on a global scale.
Collaboration:
· builds and maintains effective relationships, with the SC team, SCI colleagues, Members and external partners and supporters
· values diversity, sees it as a source of competitive strength
· approachable, good listener, easy to talk to.
Creativity:
· develops and encourages new and innovative solutions
· willing to take disciplined risks.
Integrity:
· honest, encourages openness and transparency; demonstrates highest levels of integrity
QUALIFICATIONS
· Bachelor Degree or equivalent relevant experience, in Business, Finance, Engineering, Procurement, Supply Chain Management, or Forecasting and Planning, with relevant technical experience at managerial level.
EXPERIENCE AND SKILLS
Essential
• Experience at the leadership level of delivering supply chain capability in global, multicultural organisations – whether public, private or charity sector.
• Experience in all technical areas of planning and forecasting, including the use of appropriate tools.
• Ability to build relationships quickly with a wide range of people, both internally and externally with a flexible yet stabilising attitude.
• Strong communication (written and spoken), and interpersonal skills in English, with the ability to engage and influence, and work collaboratively in a matrix and culturally diverse environment
• Ability to select the appropriate style of communication to the situation and context to achieve the desired outcome.
• Comfortable working autonomously and as part of a team, including working with, and supporting, a diverse community of stakeholders at a distance.
• Excellent planning, management and coordination skills, with the ability to organise a substantial workload comprised of complex, diverse tasks and responsibilities.
• Ability to provide training and capacity building for the development of a planning capability.
• Ability to synthesise and analyse complex information, and make clear, informed decisions.
• Commitment to Save the Children’s values.
• Able to travel to operational country programs (on occasion remote and insecure) and attend external meetings.
Desirable
• Operations/Field Office Management Experience
• Transformation or change experience
• Formal management training
• Experience of working in the INGO sector, and knowledge of institutional donor grant requirements, including experience with proposals, implementation, technical advice, reporting across supply chain, stocks and distributions
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
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