Business (11/7/14)

All Grads…United Personnel, MOLARI,Johnson & Hill Staffing and Adecco of Pittsfield have ongoing recruitment for Administrative Assistant, Receptionist, Bookkeeper/Accounting, as well as general office support such as phones, reception, filing, etc. Strong customer service and people skills. Paralegal positions when available. You may, and should register with these agencies at the following for employment opportunities which often become permanent.

MOLARI-Employment & HealthCare Services- 80 Center Street

Pittsfield, MA 01201- Phone: 413-499-4546

Fax: 413-442-6519

Website: - Administrative Office, Accounting and Healthcare positions

United Personnel-, Pittsfield Office 76 North St. Phone: (413) 449-5050 | Fax: (413) 449-5058

Johnson and Hill- and click "Apply online" to register. You will be contacted. Email address to send resume is - . Candidates may call (413) 746-3535 for additional information.

Adecco- Employment Recruiters - 137 North St. Crawford Square 137 North St.

PITTSFIELD, MA 01201 Phone: (413)499-9830

Fax: (413)499-9831- Website:

10/14/14

PHONE RECEPTIONIST-FTBedard Brothers

391 South State Road Rt. 8

CHESHIRE, MA 01225

Phone: (413)743-0014

Fax: (413)743-1279

Website:

Job Description:

Answer Phones and operate busy switchboard. Route calls to appropriate depts/Employees. Take and relay messages. Greet Visitors and assist them.

Perform Basic Data Entry, filing, and other assorted clerical duties.This is considered to be an entry level position.

Apply: Go to

10/16/14

Overnight Front Desk Registrar FT

Kripalu Center for Yoga & Health

PO Box 309

STOCKBRIDGE, MA 01262

Phone: 413-448-3153

Fax: 413-448-3181

Website:

Job Description:

Kripalu Center for Yoga & Health is seeking an overnight Guest Services Registrar This role is the primary point of contact for all guests outside of their programs and responsible for facilitating the seamless coordination of arrival, check-in, and related services for guests.

Requirements:

•High school education or the equivalent-Apply @ or above web.

•At least one year of work experience within a hospitality or customer service function.

•Demonstrated ability to fluently speak and write English.

•Proficiency in Microsoft Office, including Outlook, Word, and Excel.

•Demonstrated data entry accuracy.

•Strong verbal communication and active listening skills.

•Demonstrated success in problem solving and the ability to collaborate with others to find a solution.

•Attention to detail and ability to handle multiple tasks.

•Commitment to organizational values and mission.

•Demonstrated ability to comprehend and apply defined processes and procedures.

•Professional appearance and presentation.

•Bilingual a plus

This position will require weekend and holiday shifts

Interested candidates should apply at:

10/17/14

Receptionist-FT

Colt Insurance Co.

101 South Street

Pittsfield, MA 01201

Phone: 413-445-5648

Fax: 413-445-8874

Website:

Job Description:

We are seeking a bright, pleasant, experienced Receptionist to join our agency.

Requirements:

In addition to 2 to 3 years of Receptionist experience, the successful candidate will be a self-starter, well organized, who possess computer knowledge, strong communication skills and customer service experience. This is a career opportunity with a growing, dynamic downtown Agency. We offer a competitive salary and benefits package.

Apply @ or the above web for Colt Insurance.

10/17/14

Part Time Teller

Adams Community Bank

2 Center Street

ADAMS, MA 01220

Fax: (413)743-6139

Website:

Job Description:

Are you looking for a fun and friendly place to work and do you live in or around Lee, Massachusetts? Then Adams Community Bank is for you! We are an employee and customer focused savings bank and are looking for 1 part time tellers in our Lee branch to work in the afternoons.

The responsibilities include processing customer transactions, such as deposits and withdrawals, in a friendly, courteous and professional manner. We offer an environment of excellence where teamwork and accountability are a must!

If you are a quick learner and have exceptional follow-through skills you will be happy here. If this description describes you, we know that you will be surrounded by people who are passionate about what they do, committed to excellence, and know how to have fun doing their work.

Please apply below by attaching your resume and cover letter. If you feel you are the person we are looking for, tell us about all your past successes.

Requirements:

You will be required to have strong customer service, communication and computer skills along with cash handling experience.

You must have the ability to work in any of Adams Community branches.

A high school diploma or the equivalent is a must and also the ability to operate an on-line teller system.

Prior cash handling and or banking experience is highly preferred, but feel free to list your history of successes.

You must be able to pass a background and credit check.

Adams Community Bank offers a competitive salary, people who are passionate about what they do, committed to excellence, and know how to have fun doing their work.

Adams Community Bank is an Equal Opportunity Employment Employer.

Apply at .com

10/20/14

Teller - (Elm St) Pittsfield, MA-Full-time

Berkshire Bank

Elm Street

Pittsfield, MA

About the Job:

Performs a wide variety of customer service operations and general clerical duties, including transactions for checking, savings, loans, and other assigned services. Builds positive customer relations as Bank’s main point of customer contact; maintains working knowledge of established policies and operating procedures. Makes customer referrals in defined areas.

Key Accountabilities:

50% Teller Duties:

•Executes an extensive variety of customer transactions in accordance with Bank policy and procedures.

•Maintains working knowledge of all products offered by the Bank and corresponding policies and procedures.

•Maintains working knowledge of all banking regulations.

•Handles large amounts of cash in an organized, timely and accurate fashion. Balances own cash drawer daily within the prescribed balancing guidelines.

•Acts as significant deterrent of robbery and fraud loss to Bank by following procedures and regulations and knowing the customer.

•Assists in daily office work to ensure proper balancing of branch and timely delivery of work to appropriate departments. May assist with branch capture of teller work and cash letter reports as needed.

•Provides back up and support to Teller Supervisor tasks as needed.

•Available to work Saturday hours as required.

50% Customer Service:

•Handles routine customer issues while executing excellent customer service principles. Identifies appropriate area to refer more complex issues and/or problems.

•Demonstrates excellent customer service skills at all times to promote positive image for bank through face to face communication and telephone etiquette.

•Cross-sells and refers non-traditional bank products e.g. insurance & investments to meet established goals.

Prerequisites:

To advance from the introductory stage of the Teller I level a Teller must:

•Score minimum of 80% on Teller I Skills Assessment

•Meet balancing requirements

•Receive satisfactory 90-day manager performance review

Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act, if applicable.

Education:

•High School Diploma or equivalent

Experience:

•Prior teller experience preferred

•Prior customer service experience preferred

•Cash handling experience

Skills & Knowledge:

•Customer service skills

Apply: Go to

10/23/14

Associate Claims & Policy Services Call Center Representative-Full Time

Berkshire Life

700 South Street

Pittsfield, MA 01201

Fax: 413 395-5995

Website:

Job Description:

Major Responsibilities:

* This position is responsible for providing excellent customer service that supports Berkshire’s and our customer’s standards for quality for all products administered by Berkshire and Guardian.

* Creates the customer experience that builds loyalty and persistency by presenting our customer with high-quality tangible value-added services through a focus on attitude and accommodations of Berkshire and Guardian’s disability insurance products, services, company operations and initiatives.

* Supports Berkshire’s and our customer’s standards for service quality and time standards. This primarily involves providing internal and external clients with courteous, prompt and accurate information relating to Berkshire’s and Guardian’s Disability Insurance products and services. Serves the critical role of listening to customers and identifying needs, wants and expectations.

* Provides consultation, guidance and problem resolution for fellow associates and to all internal and external customers as they relate to the various Claims and Policy Services functions and services.

* Upholds quality assurance of associates through regular check-pointing of work. This includes performing effective correspondence and process evaluations and providing constructive feedback to peers.

* Performs additional assignments as required.

Requirements:

Competencies/Skills:

* Demonstrated accountability and initiative for providing excellent customer service through demonstrated ability to listen, express empathy and concern

* Meets expectations for accuracy and quality of work

* Excellent verbal and written communication skills, both internal and external customer

* Demonstrated ability to exercise good problem solving and judgment

* Ability to become proficient with Berkshire systems (CLOAS, Tracking, Client Manger an GUI systems)

* Must exhibit a positive attitude and remain in control during stressful situations

* Demonstrated ability to organize, prioritize and manage multiple tasks within time expectations

* Demonstrated ability to remain adaptable and contribute to a work environment that seeks and recognizes continuous improvement

* Demonstrates the confidence to take ownership and responsibility to follow-through on commitments with aim to exceed customer expectations

* Willing to develop an expertise of disability products and services

* Understands impact of work on the areas of the business

* Understands how individual and unit goals support broader department and corporate goals

* Practical knowledge of the Claims and Policy Services organization

Education:

High School Diploma or Equivalent

Apply: go to

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11/07/14

BARC

Job Title :
Employment Trainer
Job Category list :
Human services
Salary :
Per Year

City / Town : Berkshires

Job Description :

Employment Trainer - train and assist individuals with disabilities to become successfully employed by providing on the job training and supports in local businessess. Good interpersonal skills, problem solving skills and the ability to work independently are essential.

Requirements :

High School diploma or equivalent and some related experience required.Valid US driver’s license required

Apply: Go to

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11/07/14

Berkshire West Athletic Club

Job Title :

Front Desk Position

Job Category list :

Customer Service

Position:

Part Time

Salary :

To Commensurate With Experience

City / Town :

Lenox, Pittsfield

Degree Preferred :

Unspecified

Apply: Go to

Job Description :

Position includes greeting customers and members, handling cash, check and credit transactions, booking appointments, selling memberships and services, answering phones and general customer service. Candidate will have customer service experience as well as evening and weekend availability. Evening and weekend hours required

11/7/14

Relay Operator

Full time/Part time

Hamilton Relay is currently accepting applications for part time Evening Shifts. Includes mandatory every other weekend and holiday shifts.
Essential functions:
• Conveys messages of all types to TTY users from voice users and vice versa.
• Enters and reads type written text on a standard computer monitor and keyboard.
• Adheres to strict confidentiality rules and standards.
• Must be 18 years of age or older.
• Stresses quality in all work situations.
• Works a variety of shifts.
• Types accurately, keep pace with the voice party and uses proper Relay procedures.
• Adheres to and uses written procedural language.
• Relays calls in a conversational manner using voice inflection, speech patterns, tone of voice, and user intent.
• Relays correct phrasing by waiting for the TTY user to type complete sentences before voicing.
• Acts in a pleasant and patient manner at all times when dealing with relay users.
• Understands directions and information given by the relay user.
• Uses common sense approaches to handling situations.
• Gives concise and accurate information to the relay user.
• Understands all concepts, techniques and requirements of the job.
• Uses “down time” to review procedures and languages, and to construct tools to help understand and reference procedures and languages.
• Offers solutions and options when presenting problems or concerns to supervisors.
• Displays a willingness to make necessary adjustments as we change or add services to relay.
• Handles crisis and emotional upset in a professional manner.
• Resolves conflict directly, quickly and completely and discuss unpleasant issues with courtesy and tact.
Requirements :
• Minimum 60 words per minute typing speed with 95% accuracy.
• Minimum requirement of a High School Diploma or Equivalency.
• Ability to read, write, speak, hear and understand English well.
• Ability to read and interpret information on a standard computer monitor.
• Proficiency with computer keyboards and terminals and a basic understanding of computer terminology.
• Strong communications skills, including
Apply: Go to