Tel.: 07912 659 316
Email:
D.O.B: 20/02/1987
Address: 59 Kenilworth Road, Cubbington, Leamington Spa. CV32 7TW
Professional Experience
Forgetmenot Film and Photography: Co Owner and Videographer – www.filmandphoto.me
March 2010 – Current
Whilst at college and in part time work I have setup my own business in wedding videography and photography. As the videographer for the business I work alongisde my partner who is a photographer so we can create a combined package for wedding customers. Within this role I have taken on responsibilities such as finance managment, marketing and branding, advertising and general day to day runnings of the business. We have set up our own website and look to grow as a company each year which you can view at www.filmandphoto.me. The industry we are in is a fast paced environment and so we ensure that we always stick to tight deadlines yet maintain a high quality standard of work.
Selectrite Hardware: Office/Marketing Assistant (Part time whilst in education) –
November 2010 – Current
Ö Designing promotional videos/flyers for the company
Ö Building a new strong client base internationally and within the UK.
Ö Provision of good customer service
Cologne and Cotton: Customer Services Manager (Part time whilst in education) - September 2009 – November 2010
Ö End of day balancing for all online orders.
Ö General office duties: handling post, responding to emails, filing, scanning.
Ö Provision of good customer service
Baxi Heating: Customer Services Advisor, September 2008 – September 2009 & November 2007 – April 08.
Ö Taking payments for cash sales, cashing up.
Ö Keeping track of market place and potential clients and competitors
Ö Representing company at grass roots level
Ö Provision of good customer service
UTL- Customer Services Advisor, September 2006 – October 2007
Ö Case management
Ö Responding to email queries
Ö Responding to complaints via email or post
Ö Reception duties
Ö Booking conference rooms
Starbucks PLC- Sales Advisor and Barista, July 2005 – August 2006
Ö Cash handling
Ö Serving customers
Ö Delegating jobs
Ö Dealing with customer complaints
Future Limousines – Office coordinator, November 2004- June 2005
Ö Handling enquiries and bookings
Ö Diary Management
Ö Meeting and greeting clients
Ö Management of invoices
Ö Keeping track of market place and potential clients and competitors
Ö Provision of good customer service
Education
Wawickshire College September 2009 – May 2011-02-09
BTEC National Dipolma in Film and Televsion (Expected grade Distinction)#
North Leamington School 1997 – 2003
Nine GCSE’s grades A – C (Maths C, English B)
Systems & IT Skills
- Proficient in Microsoft; Word, Excel, Outlook. PowerPoint,
- Systems used within work – Oracle, Peoplesoft.
- Proficient in Adobe Creative Suite, inluding work on Premiere Pro, After Effects, Bridge and Photoshop. Also a small understanding of Apple Final Cut and Compressor.
Personal Interests
- Video Production
- Gym
References
Ian Kilick
Warwickshire College,
Leamington Spa,
CV32 4TY
Tel:01926318168
Email:
Other references available upon request.