Job Level / Band E (Pay range E2)
Reporting to / Director Human Resources
Employees reporting to role / Head Office HR Service team (5 employees)
Financial Responsibilities / As delegated
Purpose of Job / To provide a professional level of HR generalist support to the Commission’s senior management team, supporting the development and implementation of the Commission’s HR policies, processes and systems, and management of HR projects.
Responsible for the leadership, development and delivery of HR administration and support including UK payroll.
Key responsibilities and accountabilities
General
  • Provides significant input to the strategic direction of HR within the Commission, partnering with the Director HR to develop and deliver the Commission’s HR strategy, policies and operational plans
  • Establishes priorities and leads on HR policy and process development across the Commission
  • Leads the Head Office HR Services team to ensure consistent delivery of operational support in all relevant processes (including payroll).
  • Manages the provision of HR IT Systems and leads its development.
  • Manages the Commission’s job evaluation and grading system,
  • Reviews thedevelopment andformulation of best practice HR policies and processes.
  • Ensures the delivery of quality and timely advice guidance and support to business areas, on all aspects of employment.
  • Provides support to line managers on people management practices and escalated casework issues
Project Responsibilities
  • Leads on designated projects; defines, manages and delivers projects ensuring that plans are approved, stakeholders are kept informed and that required deliverables are achieved in accordance with timescales, budgets and resources
  • As part of an integrated and flexible approach to delivery of the HR Plan, assists as directed in delivery of other projects and process improvement activities, including the formulation and delivery of policy updates where required
Risk Management
  • Assesses individual or corporate risk associated with casework or people management issues, and escalates/reports risk issues to Director HR /Area HR Managers as appropriate.
  • Assess the risks associated with payroll, and agrees, implements and monitors a plan of mitigation.
Team Performance
  • Develops the capability of the Head Office HR Services team, and provides mentoring, coaching and support as appropriate
  • Manages the performance of the Head Office HR Services team, including the setting and reviewing of performance objectives
  • Supports, coaches and mentors Area HR Managers as appropriate
Other Accountabilities
  • Member of the Commission’s Group Personal Pension Governance Committee
  • Member of the UK Joint Negotiating and Consultation Committee
  • Ensures tracking mechanisms are maintained for both casework and project-related activity
  • Works across the HR function to ensure continuous improvement of all people management practices
  • Institutes a culture of continuous improvement within the Head Office HR Services team, in respect of the development of new HR Policies and Processes and their implementation
  • Deputises for the Director HR, as appropriate, and as instructed

Key contacts and relationships
  • Works as an integrated member of the Head Office HR team
  • Works in collaboration and consultation with Area HR teams
  • Functional and Area Directors
  • Informs, consults and negotiates with trade union representatives as required
  • Liaises and negotiates with external suppliers as required

Knowledge &qualifications/experience required
  • HR Generalistwithsubject matter expertise and experience in a wide range of HR areas
  • Educated to degree level in a relevant discipline (desirable)
  • CIPD qualified
  • Good understanding of employment law issues
  • Broad understanding of UK reward and benefit provision
  • Experience of trades union consultation and negotiation
  • HR systems selection, implementation (desirable)
  • Experience of the Towers Watson Global Grading system (desirable)
  • Experience of expatriate employee management (desirable)
  • Team management experience

Competencies & Key Skills (functional/technical)
  • Acts with integrity, has high ethical standards and upholds Commission values
  • Good analysis and problem solving skills including numeracy – able to quickly get to the root of a problem and provide practical solutions
  • Uses good judgement in sharing information and maintaining confidentiality
  • Takes personal responsibility to deliver on agreed outcomes
  • Excellent written and verbal communication skills
  • Strong planning and organising skills, ability to meet deadlines and manage own and others’ workload effectively, balancing multiple priorities and activities simultaneously
  • Willingness to travel both in the UK and overseas essential

Date of Preparation1

June 2016