LEEDS GRAND THEATRE AND OPERA HOUSE LTD
JOB DESCRIPTION
TITLE
Team Leader - Bar, Leeds Grand Theatre
POST(S) TO WHICH DIRECTLY RESPONSIBLE
Assistant House Manager - Bars
POST(S) FOR WHICH DIRECTLY RESPONSIBLE
n/a
HOURLY RATE – Dependent on experience
PURPOSE OF THE JOB
To be responsible for leadership of the team on a designated bar, to ensure courteous and efficient bar service pre-show, interval and post show at Leeds Grand Theatre.
RESPONSIBILITIES
· Support other team members and ensure their understanding and compliance with bar procedures.
· Arrive for your shift 2 hours before the performance start time, to collect your float, keys and radio.
· Check stock and delivery.
· Ensure the team and bar are ready to serve the public and take interval orders from 1 hour prior to performance.
· Responsible for the cleanliness and tidiness of the bar throughout your shift with due reference to all Health and Safety Regulations.
· Report any problems with either the room or equipment to your line manager.
· Be aware of the laws regarding licensed sales e.g. Challenge 25.
· At the end of the shift reconcile and cash up the takings and return monies and float to the cash office.
PERSON SPECIFICATION
Detailed below are the types of skills, experience and knowledge that are required of applicants applying for the post. The ‘Essential Requirements’ indicate minimum requirements and applicants lacking these attributes will not be considered for the post. The points detailed under ‘Desirable Requirements’ are additional attributes to enable the applicant to perform the position more effectively or with little or no training. They are not essential, but may be used to distinguish between acceptable candidates.
ESSENTIAL
· Cash handling experience.
· An ability to be organised and accurate when working under pressure.
· Ability to work well both as a member of a team and on your own.
· Willingness to work unsociable hours when required.
· Strong numeracy skills.
DESIRABLE
· Experience of team leading.
· Previous experience of bar work.
· Experience of working in a customer service environment.