Things You Need to Know

CONTRACTOR ORIENTATION

THINGS YOU NEED TO KNOW

A permit may be required for:

1. Hot Work

2. Confined Space

3. Pre-construction Risk Assessment/Infection Control Risk Assessment

4. Work Performed Above the Ceiling

Contractors must use the proper fall protection when working on unguarded elevated areas.

Contractors must observe Lock Out Tag Out procedures for applicable work.

When performing work above the ceiling in the hospital, a ceiling permit is required. Ceiling permits can be obtained at the Emergency Department Security desk. Please follow all the instructions and report any penetrations through the floor, wall or floor above the ceiling that was found or created. Please report them to the Worksite Safety Manager at 740-356-8568.

When performing work inside the facilities, please obtain a Pre-construction Risk Assessment and Infection Control Risk Assessment (ICRA/PCRA) for the safety of our patients. Work must not begin until these permits are in place. Please follow the guidelines in the ICRA/PCRA which may include walk off mats, plastic or hard wall dust barriers, HEPA units, HEPA vacuums, and covered carts. Please call the Worksite Safety Manager 740-356-8568 to obtain the assessments.

Please report all accidents and injuries to the Safety Specialist at 740-356-8387.

MISSION: We will make a difference. How can you make a difference starting now?

Always remember that YOU are a part of our patients’ SOMC experience.

VISION: We will continue to be the leading medical center in our region.

CARDINAL VALUE: We honor the dignity and worth of each person.

STRATEGIC VALUES: Safety | Quality | Service | Relationships | Performance

PATIENT CENTERED CARE: Always growing and dependent on our strategic values, involving all caregivers supporting our patients through communication, compassion, comfort, connection, and collaboration

OUTSTANDING CUSTOMER SERVICE: A I D E T+C

· Acknowledge, Introduce, Duration, Explanation, Thank + Connection

YOUR ROLE IN HANDLING COMPLAINTS: A H E A R T

· Apologize, Hear them out, Empathize, Ask questions, Respond, Thank

ALCOHOL/DRUG/TOBACCO FREE ENVIRONMENT

ELECTRICAL SAFETY

ERROR PREVENTION

· Personal Commitment to Safety

· Red Rules

1. Always identify patient using two patient identifiers.

2. Always adhere to the posted Personal Protective Equipment (PPE).

· Communication: SBAR

OSHA: HAZARDOUS COMMUNICATION & RIGHT TO KNOW

· SDS Sheets Online via SOMC Intranet (See staff member)

BIOHAZARD LABELING: Disposal Containers & Sharps Containers

INFECTION PREVENTION

· Hand-washing (20 seconds CDC)

· Alcohol-based hand sanitizer

· Personal Protective Equipment (PPE)

· Isolation Precaution Signs

RADIATION SAFETY

· Limit Exposure Time

· Maximum operating distance

· Appropriate shielding

ERGONOMICS & LIFTING EQUIPMENT: Practice safe lifting techniques and use lifting equipment as needed.

WORKPLACE VIOLENCE & WEAPONS: Nothing that creates an intimidating, hostile, or offensive working environment.

EMERGENCY CODES:

· Code Phone: 4444 Main Hospital/ 9-11 Other site/campus

· HICS

I D BADGES: Contractors performing work inside the hospital must obtain a badge from the Emergency Department Security Desk and must be worn above the waist, on outer garment of clothing and clearly visible.

CODE OF CONDUCT

· Hygiene

· Attire

o Tasteful; professional

o Proper PPE

· Language

· Cardinal Value

CONFIDENTIALITY & HIPAA

· Very strictly enforced at SOMC

· Cellphones, Facebook, Twitter and the Internet

CELL PHONE USE

· Keep at least 3 feet away from patient monitors.

· Please do not use in front of patients or for texting, playing games, searching internet or for extensive personal use.

· Please be respectful and courteous by making or receiving calls in private locations.

PARKING

· Please park in the Contractor Parking lot in the designated area.

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