Job Description and Person Specification

Job title: Operations Administrator - Aspire

Reports to: Supported Employment Manager

Responsible for: N/A

Location: Somerset

Job description

Purpose of the role

Working closely with the Supported Employment Manager and the supported employment team to provide comprehensive administration support.

Key tasks, responsibilities and outcomes

·  To provide administrative and secretarial support to the Supported Employment Manager in performing his/her role, acting as a point of contact both internally and externally in the Supported Employment Manager’s absence.

·  To be the key point of contact both over the telephone and in written communication for the Area.

·  Establish and maintain appropriate administrative systems, records and filing systems on behalf of the Supported Employment Manager.

·  To have delegated responsibility for the administration of the DTMS and liaise with payroll and other functions, as necessary, to resolve any outstanding issues.

·  To ensure the maintenance and enhancement of the standard office filing systems, enabling colleagues to quickly retrieve files, documents and other data.

·  To monitor data directly related to service compliance, prepare service for audit and support Supported Employment Team and Supported Employment Manager to address areas of non-compliance.

·  To complete and collate Access to Work forms.

In addition to the above, the Operations Administrator is expected to:

·  Undertake regular training required to fulfil the job role to a high standard

·  Undertake from time to time such other duties as may reasonable be required by the Supported Employment Manager or Supported Employment Team.

This job description is not exhaustive and reflects the type and range of tasks, responsibilities and outcomes associated with the role of Operations Administrator. Person specification

Please use this information to complete your application. The assessment column indicates how we will tell if you have the required qualities. Criteria considered from the application will be marked shortlisting, those reviewed when we meet you will be marked interview and those considered via assessment at interview will be marked test.

Qualifications
G.C.S.E English or equivalent / Essential / Shortlisting
Experience
Office work in an administrative role / Essential / Shortlisting
Using, understanding and developing filing and information systems / Essential / Shortlisting, Interview
Working as part of a team in a busy environment / Essential / Interview
Skills
The ability to use a variety of software packages (e.g. Word, Excel, Email, databases) / Essential / Shortlisting, Interview
The ability to type from handwritten material / Essential / Interview
The ability to prioritise own workload / Essential / Interview
The ability to work unsupervised / Essential / Interview
The ability to keep information (electronic and hardcopy) organised, filed and easily accessible at all times / Essential / Interview
The ability to liaise with people through developing effective working relationships / Essential / Interview
Able to organise and plan events / Essential / Interview
Knowledge & understanding
Have an understanding of supporting people with learning disabilities and/or autism / Desirable / Interview
Attributes
To work in a way that recognised that people are at the centre of everything we do / Essential / Interview
To demonstrate commitment to equality, the values of the organisation and personal growth / Essential / Interview
To have enthusiasm for the work we do / Essential / Interview
To be a reliable, supportive and professional member of different teams / Essential / Interview
Able to work flexibly, and work to the deadlines set recognising the demands placed on the other team members / Essential / Interview

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