APPENDIX 3

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CALDICOTT PATIENT

IDENTIFIABLE INFORMATION FLOWS

QUESTION BANK

Patient identifiable information
Forename / Date of birth / Address / Marital Status / GP details / NHS number
Surname / Sex / Tel No / Ethnic Group / Occupation / NI Number
Initials / Age / Postcode / Religion / Salary / Hospital/Practice identifier
HARD COPY Description (Paper, hard copy, film, photographs)
VERBAL Description (phone, in person)
ELECTRONIC Description (Fax, e-mail, disk, computer, video, digital photos)

ALL DATA

/ ADDITIONAL QUESTIONS
What is the data/information called?
Where does the data come from? / VERBAL
How does data arrive? (e.g. With patient, internal post, external post, by doctor or nurse etc) / Is verbal information stored in a different format? Explain details
When and how often does data arrive? (e.g. Time and day of week, out of hours, weekend etc) / Telephone answer machines – how, when and where are messages listened to?
Is data treated differently if it arrives outside “normal” office hours? If YES explain how and why. (Possible RISK or evidence of good practice) / Is or can patient care ever be discussed in public areas (wards, clinics, etc)?
Who deals with the data? (e.g. Job titles)
Who else has access to the data? (e.g. Job titles) / ELECTRONIC
Explain what happens to the information?
(Including how the information is kept secure) / What types of electronic information are used?
Is there a protocol or procedure for this?
(Possible RISK or evidence of good practice) / What computer systems are used?
Describe the protocol/procedure.
Is a written or electronic copy available? / Are computer systems linked to Trust Network? (Possible RISK or evidence of good practice)
Do you keep a copy of the data? / Is there virus protection? (Possible RISK or evidence of good practice)
Where and how is the copy stored (filing cabinet, patient notes, etc) / Is a hard copy made of electronic information? Explain
What is the copy used for?
How long is the copy kept?
Does data remain in the area? (If NO complete EXIT route)

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