Zsofia Kraus
Personal data:
Place and date of birth: Budapest, Hungary, 07. 06. 1981.,
Nationality: Hungarian
E-mail:
Address: Hungary, Budapest 1039, SinkovitsImre street 30.
Mobile phone:(0036)-70-948 0898
LinkedIn:
Facebook page:
Educational background:
Evolutionary Biology, Ecology and Taxonomy M.Sc (2005)
Biology B.Sc (2003)
EötvösLoránd University, Budapest, Faculty of Science, Field of Biology;
Master’s degree thesis: The golden jackal (Canis aureus) spreading and habitat using in Hungary
1996 - 2000 Óbudai Secondary School, Budapest, specialization in biology; graduation
Other professional education/skills:
ArcGis 9.0 software education in user level - professional education inside the Directorate
Language skills:
English - proficient, Turkish –proficient; Italian - elementary; Indonesian – Malaysian -beginner;
Hungarian -native
Computer skills:
Expert in MsOffice 2003, Ms Office 2007, ms office 2010, Windows Vista, Windows XP, Windows 7, Remote access applications, ArcView GIS 3.3,
ArcGis 9.0, GPS Bio (The Danube-Ipoly National Park, Directorate’s own software expansion), Fornetti Hungary Ltd.'s own inner softwares, Internet, e-mail,
Experience in desktop, laptop,iPad, iPhone, server supporting and networking
Knowledge of hardware/software concepts,TCP/IP, Blackberry, VoIP, Windows Operating Systems
Work experience:
May 1. 2006. – November 30. 2008:project manager, biologist in Danube-Ipoly National Park Directorate
My tasks:
- Project administration for these projects
- NKFP3B/023/2004: Zoological value of the Carpatian Basin, hotspot and genesis of the fauna.
- Conservation of Falco vespertinus in the Pannonian Region (LIFE05 NAT/H/000122)
- HUSKUA05/01/252 Interreg III/A: Formation of a Natura 2000 Monitoring system in the Danube and Ipoly valley Natura 2000 sites
- Conservation of Euro-siberiansteppic woods and Pannonic sand steppes in ‘Nagykőrösipusztaitölgyesek’ pSCI
Making the professional and economic reports for the above-mentioned projects.
Gathering scientific information and preparing a species protection program for 12 protected Natura 2000 animal species.
Organizing intermediary meetings between project members and also an internationalconference for the HUSKUA05/01/252 Interreg III/A project.
Creating posters for international conferences.
Coordinating and creating contracts with project researchers, and remaining in communication with the EU Committee regarding project development.
Administration of investments and scientific data supplies.
Map construction by ArcGis 9.0 for researchers and species protection programs.
In my daily work I collaborated and taught the rangers and voluntaries to use GİS systems,create maps and collect scientific data for our database and researches.
December 1. 2010. –August 10. 2011.: Teacher;Private Hungarian and English lessons to Turkish citizens
December 22. 2010. –August 10. 2011.: Teacher;Private Turkish lessons to foreigners
January 24. 2011. – August 10. 2011.: Turkish-Hungarian interpreter and qualitycontroller in FornettiTürkiye Ltd, Istanbul, Turkey.
In my daily work I was an interpreter between the Hungarian and Turkish food engineers in the production area of the factory.
I joined and succeeded in a course about quality controlling and ISO/TS 22002-1 Quality management system in Hungary.
After my education I had to translate all the official texts of the quality controlling system to Turkish, because the factory in Istanbul has to be controlled in the same way as all the other factories of the Fornetti Ltd. are controlled already in 28 countries of the world.
In the same time I was the interpreter in the education of the shop managers and in the meetings between the Hungarian and Turkish partners.
I calculated the raw material prices of the products, that's why I had to be fluent in Turkish to be able to discuss about changing materials in different products to make the company more competitive in the quick frozen bakery market. So I had to join to every product developing meeting, and product testing inside of the factory and in the shops.
August 13. – October 10. 2011.: Practicing English in London, United Kingdom.
October 11. 2011 –January 5. 2012.: I moved to Zion, Illinois, USA to familiarize myself with the American English, and develop the facility to interpret from both British and American English.
August 13. 2011. –January 30. 2012: Self-employed translator and interpreter from Turkish toHungarian; English to Turkish and Hungarian. (Mainly medical, engineering, science and general texts.)
January 30. 2012 –October 31. 2012: Turkish and English speakingfirst level supportagent in Citibank’s Hungarian Technology Support Center in Budapest.
Daily tasks:
Conducting first-level incident diagnosis and determining the most effective and standard method of restoring service using predefined cases.
Conducting request classification, attempting fulfilment and involving other resolver teams as appropriate.
Creating a permanent control records – via updates to the trouble ticket – used as the basis for escalation, tracking, dispatching and follow-up actions.
Achieving first-touch resolution (FTR) and fulfilling requests when possible or notifying and transferring problems to the appropriate internal or vendor revolver groups.
Establishing reasonable expectations with the internal business customer during the initial call through priority identification and follow-up and escalation timeframes with the internal business customer.
Assigning severity/priority coding for open problems.
Conducting follow-up calls with both internal resolver groups and internal business customers to ensure timely problem resolution.
Participating in the monitoring of systems supporting top 8 end user products by intercepting alerts from all relevant monitoring groups and ensuring proactive communication with end-users.
December 1. 2012 - June 13. 2013: sales executive in IrtóTrió Ltd.
Daily tasks:
Market research in the pest control field in Turkey, the U.K., Poland, Israel, Italy, Austria, Germany, Iceland, Norway, Sweden, Spain, Egypt, the Middle-East, Serbia, Greece and Hungary
Coordinating and creating contracts with companies from the related field, and remaining in communication with the other clients.
Organizing meetings between international partners in the before mentioned countries.
Administration of investments and sales data.
Translating and interpreting in business meetings in Turkish, English and Hungarian.
Representing the company in international business expos.
November 1. 2012 - now: freelance translator and interpreter in Turkish, English and Hungarian
Experience in the following fields:
Expert in interpreting and translating in the following fields: natural sciences, technology, environmental engineering, food industry, green energy from Hungarian to Turkish and from Turkish to Hungarian.
Expert in Translating websites and brochures from Hungarian to Turkish and from Turkish to Hungarian.
On-site interpreting in investment projects in the construction period (Fornetti Ltd., Knauf Ltd) andin the mechanical run-in period.
Accompanying interpreter ofHungarian government delegates
My references in interpreting: Hungarian Detective Association, Turkish Private Detective Association, Fornetti Ltd., Organica Water Ltd., Citibank, Immigration Office of Eger city, Budapest Waterworks, Istanbul Waterworks
Interpreting in the following expos, conferences, ceremonies:
Opening ceremony of YunusEmre Institute in Budapest, September 12.2013.
Opening ceremony of the Hungarian Cultural Center in Istanbul, December 17. 2013.
Accompanying delegation of the Hungarian Prime Ministerin Shangri-La Hotel, Istanbul December 17. 2013.
Be My Dealer Franchising & Brand Dealership Trade Fair September 19-21. 2014. İstanbul
AVRASYA AMBALAJ 2014 İSTANBUL September 19-21. 2014
İSTANBUL GIDA-TEK 2014 September 19-21. 2014
Turkish Business Seminar February 9.2015. YunusEmre Institute
Agro+Mash Expo January 28-31. 2015. Budapest
Hungarian-Turkish Economy Forum February 24. 2015. Marriott Hotel, Budapest
Kent Expo “International Conference on Sustainable Water Management” October8-11.2015 İzmir, Turkey
Hungarian - Turkish Joint Committee Meeting in the Hungarian Ministry of Foreign Affairs in Budapest May 5. 2016
March 28. 2014. -June 27. 2014.: Interpreter with contractual assignment: in Weldteco Services hu ltd., working in a construction project in the factory of Knauf İnsulation Ltd., Eskişehir, Turkey
May 19, 2016,Budapest, Hungary