2017 LOLA – International Excellence In Municipal IT Award – Nomination Criteria

Each year, awards are presented at the LOLA Annual Conference. An awards panel selects the recipients based on submitted nomination forms.
The deadline for submissions is April 11, 2017. The award will be presented on June 5, 2017 during the annual banquet at the MISA Annual Conference and Trade Show in Windsor, ON.

To aid in the evaluation process please use this document as your submission template. Submissions will be accepted in a Word.doc/docx format with supporting information supplied separately in a PowerPoint or Adobe Acrobat (.pdf) format.
Members are invited to submit their nominations by email using ‘MISA 2017 Awards’ in the subject line to the Executive Director at for the following award categories:
LOLA – International Excellence In Municipal IT Awardis for both a municipality and one or more individuals within the municipality who have successfully undertaken a significant initiative or set a new standard that other municipalities may follow. Additional criteria for an award in this category include:

• Furtherance of a municipality’s strategic objectives using information technology;
• Demonstrated improvement in service delivery to clients, citizens or businesses;
• High level of collaboration between IT and other City departments as shown for example in a joint submission between IT and client business unit.
Submissions can be previous winners in your associations awards program or be new submissions. Award will be accepted by the LOLA representatives from your association that are present at the conference as winners will not be announced in advance.

Below you will find a nomination form to be used as a guideline. Submit the amount of information you feel is necessary to tell the story, these criteria are only to help you with ideas on what you may want to include.

2017 Awards – Nomination Form

  1. Project Name:

PRIMARY CONTACT - Contact for all communications

  1. Primary Contact Information:

First Name:

Last Name:

Title:

Municipality:

E-Mail:

Phone:

  1. Please provide the web address associated with this entry:

PARTNERS INVOLVED:

  1. Please identify all partners/contributors for your initiative:

SUMMARY DESCRIPTION

  1. Tell the story of how your solution came about by providing a context for the achievement to demonstrate its value – what your solution is and what it does – 300 words maximum.

WHAT PROBLEM/BUSINESS NEED(S) DOES YOUR SOLUTION ADDRESS?

  1. What are the key objectives of your solutions? What needs were you addressing? 200 word maximum.

WHAT MAKES YOUR SOLUTION DIFFERENT/UNIQUE?

  1. Describe your solution in terms of Stakeholder Engagement (how you have built community, attracted users, developed partnerships, helped people) applied new processes/principles, or delivered benefits to citizens. 200 word maximum.

RESULTS ACHIEVED - Describe the results or outcomes achieved by your solution. Be as specific as possible by providing concrete, tangible metrics where possible. Use examples if applicable.

  1. Describe how results were measured (methodology). 250 word maximum.
  1. Did the initiative save money, time, contribute to increased productivity, revenue or savings by avoiding costs? 250 word maximum.
  1. Improved performance? 250 word maximum.
  1. Improved effectiveness? (e.g. service improvements, response times, reliability, maintainability, high quality) 250 word maximum
  1. Improved customer satisfaction and extraordinary high levels of user acceptance. 250 word maximum.

QUESTIONS SPECIFIC TO THE SUBMISSIONS CATEGORY/THEME:

  1. List the initiative partners, and describe how they were involved and how they contributed to the success of the project. 300 word maximum.
  1. Describe the benefits to each partner (i.e. productivity improvements, wider reach, process/product improvements, etc.) 300 word maximum.
  1. Describe the unique business partnership between the organizations involved and how the relationship was maintained. 300 word maximum.

BUSINESS/TECHNICAL RESULTS - please complete this section if it will add value to your submission.

Please provide a more detailed description of the technology and/or business process underlying your system.

Describe the technological infrastructure used for delivery of and access to your system/solution, the number of locations that participate and how they are connected or networked.

List all the major hardware, software or services that played a significant role in your project/solution. Include the names of vendors, brand names, and types of products.

Please indicate if you are submitting additional information:

Yes, I will be submitting additional information
No, I will not be submitting additional information

File listing of supporting file(s):