Developing Coaching Skills: Approaches and Tools for Observations

Developing Coaching Skills: Approaches and Tools for Observations

Developing Coaching Skills: Approaches and Tools for Observations

Programme of the day: March 15th 2016 (9.30-3.30)

Objectives

  • To review progress with usingcoaching approaches and any challenges you have encountered
  • To share and evaluate some approaches for tackling challenging coaching scenarios
  • To practise the GROW model of coaching to engage individuals in their own development (or Gibbs Reflective Cycle)
  • To experience a problem solving/action planning activity for teams
  • To practise the roles of coach and coachee and identify learning points

Timing / Content
9.30-9.50 /
  • Introductions and aims of the day: personal take aways

9.50-10.15 /
  • Review of experiences with coaching since day 1:
  • Cocktail party activity for sharing a positive experience of using acoaching approach

10.15-10.45
10.45-11.00 /
  • Dragons’ Den for sharing challenging scenarios
  • Joanne’s tips for tackling challenges in coaching

11.00-11.20 /
  • Break

11.20-11.45
11.45-12.25
11.25-12.45 /
  • The GROW model of coaching: introduction video clip
  • Practice of GROW model or Gibbs Reflective Cycle
  • Plenary on key learning points and applications of model

12.45-1.15 /
  • Lunch

1.15-1.30
1.30-2.15 /
  • Stop and Review
  • The reflecting team activity for problem solving/action planning and its applications to your context
Grab a drink if you need one!
2.15-2.30
2.30-3.00 /
  • Individual self assessment of coaching skills
  • Action planning paired practice using CAB model

3.00-3.15 /
  • Individual action planning OR discussion of peer observation

3.15-3.30 /
  • Finalising next steps and evaluation

Pre Session Tasks:

1. Reflect on your recent use of coaching approaches and complete the self-assessment checklist below, so you can bring it to theMarch 15thday 2 training session for discussion with a partner.

2. Think about a positive experience you have had with using a coaching approach recently with a colleague. What happened and what pleased you about it? Take some notes here:

3. Think about a challenging experience you have had with using a coaching approach recently with a colleague. What happened and what was difficult about it? Take some notes here:

Coaching skills self-assessment checklist

  1. Have a look at this list of coaching skills and use the scale of 1-10 to note where you feel you are with each skill (1 is no skill at all; 10 is very skilled)
  2. Now tick your 3 top priority areas for development

Skills / Scale
1-10? / Tick your 3 top priorities
Active listening Type A (paying attention to language; following the coachee’s thread of content)
Type B listening – focused on emotions, values, people’s mood etc
Asking not telling (using questions to encourage reflection and analysis)
Clarifying the problem but not getting stuck in it
Focusing on solutions not problems
Helping the coachee to identify their priorities for the conversation and the action plan
Asking coachee to really get a clear picture of the future perfect (vision of ideal future solution)
Encouraging the coachee to identify exceptions (times when it was a bit better)
Encouraging coachee to identify transferrable skills and approaches
Encouraging coachee to identify their own strengths and highlights
Eliciting small specific steps for action
Clarifying when actions will take place
Following up the coaching to support the action plan
Referring the coachee to somebody with more appropriate expertise
Talking to a senior coach to get advice or guidance
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