curriculum vitae fore. behice ertenü saraçer

e. behice ertenü(SARAÇER)

Ambarlidere Caddesi Dostlar Sitesi F. Blok. Daire 2 Ortaköy İstanbul

+90-212- 211 3840▪ mobıle(turkey): +90 (0) 532 612 4648

▪Email: Nationality: Turkish ▪

EDUCATION

2005-2008Marmara University İstanbul, Turkey

  • PhD in Organizational Behavior , School of Management and Business Administration

Thesis . “The role of psychological empowerment between managerial practices and

organizational citizens behavior”(written both in English and Turkish, not yet published)

awarded on July 16, 2008 with unanimous vote.This study is about the influence of daily

managerial practices onto the organizational citizenship behavior of members in an

organization and the mediating role of psychological empowerment. Both qualitative and

quantitative research techniques are implemented in a multi-branch and nationwide

Turkish bank in order to list the managerial behavior that positively and negatively

affect the empowerment of subordinates and to

develop“Empowering Managerial Practices Scale” (EMPS)

2004-2005 Boğaziçi University ( BosphorusUniversity) İstanbul, Turkey

  • M.A in European Studies. ( MAPES Program) (3.94/4.00)
  • Thesis: Propensity to migrate from Turkey to EU in consideration of

social capital and anti-immigration policies: An empirical study in Şarkışla

1974-1978Boğaziçi University ( BosphorusUniversity) İstanbul-Turkey

  • Bachelor in Management and Finance (B.A) GPA: 3,48/4.00

1968-1974Notre Dame De Sion, FrenchHigh School İstanbul-Turkey

  • Graduated with high honour degree

WORK EXPERIENCE

Management Consultant,with major activities in: 1996-Present

Customer satisfaction and retention surveys and analysis; cross cultural training and surveys (for expatriates),

leadership Training and Executive coaching.Qualitative content analysis, face to- face in depth surveys and market analysis.

I have serviced some major multinational companies in customer relations for the last ten years. As a certified coach, I have also been active in executive coaching and management training.

Local recruitment consultant and representative of IESC in Turkey1995-2004 I worked as the country representative for International Executive Services Corps- USA, a non-for profit consultancy organization funded by USAID. I was in charge of recruiting executive consultants’ registered at IESC skill bank, composed of 12,000 executives from all industries, who would meet the demands of Turkish customers in need of an expert opinion.

Credit&Risk Manager, West Deutsche Landesbank AG Europa, Istanbul 1992 – 1994

Supervised and managed the credit function in line with the bank’s objectives and principles; monitored credit risk; assisted the head office to shape the marketing and risk strategy in Turkey including early warning systems; recruited, directed, coordinated credit officers, reported both to the country manager and to the head office in Düsseldorf; prepared industry risk analysis.

Credit Manager, Chemical-Mitsui Bank (Sakura Bank,Japan), Istanbul 1989 – 1992

Established a new credit department, created the Bank’s credit policy manual; identified and trained credit officers, recommended new proposals to ensure maximum profit contribution within reasonable credit risk, continuously monitored and responded to changes in credit quality, created a follow-up and rating system for industries and corporations, Credit Committee Member.

Project Consultant and minor partner, TES Software1985 – 1989 Managed a team of software consultants to design a new management information system software for medium to large sized companies.

Senior Financial Analyst, Turkish Industrial and Development Bank (TSKB), Istanbul 1981 – 1985

Coordinated with Arthur Andersen’s MIS team to establish a new MIS for the Bank; analysed and responded to investment credit requests and determined proper structure, created short and long-term plans for the bank and reported such plans to the World Bank, the major creditor of TSKB; prepared special studies on inflationary accounting and banking systems in EU.

Auditor , Arthur Andersen & Co., Istanbul 1978 – 1981

Completed Arthur Andersen’s audit training program in HEC Paris, audited major industrial and service companies as well as financial institutions; also involved in MIS projects as an assistant to Arthur Andersen'’ MIS professionals.

RESEARCH PAPERS (Only academic)

-“Propensity to migrate from Turkey to EU in consideration of social capital and anti-immigration policies: An empirical study in Şarkışla”(2005), accepted for presentation at the international symposium organized by Kültür Araştırmaları Derneği in IsıkUniversity(2007).

-“Perceptions of French Business Community in Turkey about Turkey and Turks: An empirical study”, presented as term paper in BosphorusUniversity (2005).

-“Characteristics of doing business in Turkey with Turks” prepared for the French-Turkish Business Chamber and presented to Chambers of Commerce Reunion. (2005)

-“J. J. Rousseau’s social contract: A critical approach to the formation of general will in European Union.” prepared as a term paper and presented at Bosphorus University for European Nation-State, the European Union Globalization: Issues of Citizenship and Diversity . (2005).

-“Turkey and the EU Budget: Prospects and Issues”, term paper presented in EU-Turkey Relations Course at BosphoruzUniversity (2005)

-“Reflections about the morals and values of Europe” term paper presented at “Issues of Culture and Identity in the European Union” course BosphorusUniversity(2005),

-“How to apply and protect trade marks in European Union?” term paper presented for European Law course at BU (2004).

-“Innovation policy of EU- Facts and future considerations “ presented as term paper for EU Economics, at Bosphorus University (2004)

-“ Democratic deficit”. “How might federalism affect democratic deficit?”, book and article review paper presented in class of Politics of European Integration , BU. (2004)

-“Free Movement of people in EU”, paper presented in class of ES 517, BosphorusUniversity (2005)

-“Yaratıcılık ve Yenilikçilik öğrenilir mi?” article , presented at Organizational Behaviour modification course, MarmaraUniversity (2006).

-“Uluslarararası alanda çalışma yaşamının düzenlenmesi ve ILO “ article, presented as term paper at “ Workplace Democracy“ course; to be published as an article in “İş yeri ve demokrasi ”(At print). (2006)

-“Osmanlı dönemi ve Türkiye Cumhuriyeti dönemi (1500-1945) üretim ve çalışma ilişkilerine toplu bir bakış “ article, presented as term paper at “ Workplace Democracy“ course, Marmara University; to be published as an article in “İş yeri ve demokrasi ”(At print). (2006)

-“Feodal Düzenden Kapitalizme Geçiş” article, presented as term paper at “Industrial Sociology”, MarmaraUniversity, (2007)

-“Takımlarda yaratıcılığı etkileyen faktörler: Kişisel özellikler, lider davranışı ve iklim“, article presented and published at Yönetim ve Organizasyon Kongresi (2007)

-“Yaratıcılık ve problem çözme kuramları “, paper presented at MarmaraUniversity (2007).

-“Workplace trauma”, an empirical term paper about hospital workers, presented at MarmaraUniversity (2007).

CERTIFICATES AND COURSES- Latest

- CTI:Coaching Training Institute – 5 –level trained coach(2007)

- KAI-Kirton Adaptation and Innovation, licensed KAI inventory user and advisor (2006)

- Education Formation courses completed: Course Planning and Programming; Psychology of Development and Leaning(2007)

EXTRA-CURRICULAR INTERESTS AND ACTIVITIES

Memberships:

BUMED- Bosphorus University Alumni Association; TOG- Founding member of the Social Volunteers Foundation;

Turkish- French Commercial Association; Turkish American Council; International Coaching Federation;. ENKA Sports Club; Galatasaray Sports Club

Hobbies:Sports (swimming, sailing, skiing, walking, riding bicycle); cinema; travel.

REFEREES

Prof Dr. Tülay Bozkurt- Kültür University, Istanbul Dean of Psychology Department, İstanbul- Turkey……

Prof Dr.HayatKabasakal-BosphorusUniversity, School of Management, İstanbul- Turkey……

Prof Dr.SunaTevrüz-MarmaraUniversity, School of Management, O. Behaviour, İstanbul-Turkey…….. 0533-7407423

Doç Dr. Güler İslamoğlu, Marmara University, School of Management, O. Behavior, İstanbul- Turkey…

Prof Dr. İnci Erdem Artan, Marmara Univesity, School of Management, İstanbul- Turkey………

Prof. Dr. Kemal Kirişçi, BosphorusUniversity, School of International Relations, İstanbul- Turkey…

Prof Dr. Eser Karataş, Bahçeşehir Üniversitesi, Provost.- İstanbul- Turkey………

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