Class Schedule and Location

Summer 2010
COURSE SYLLABUS
BCOR 2500 – Introduction to Operations and Information Management

Instructor: Jim Marlatt

Phone: 720-933-5541 (cell)

E-Mail:

Office Location KOBL S450G

Class Schedule and Location:

June 1st to July 2ndMTWRF 9:15am – 10:50am - KOBL 340

Course Description:

BCOR2500 introduces students to the processes and information needed to create products and services in a business organization. Explores the importance of managing the transformation of inputs (materials, labor and capital) into outputs (products and services) and how the availability of the right information, at the right time, in the right hands is critical to making better decisions faster.

Required Course Materials:

Vitt, Elizabeth, Luckevich, Michael, and Misner, Stacia. Business Intelligence: Making Better Decisions

Faster, Microsoft Press. Redmond, WA. 2008

ISBN: 978-0735626607

Damelio, Robert. The Basics of Process Mapping, Productivity Press. NY, NY. 1996

ISBN: 978-0527763169

These two books are available at the CU Bookstore.

Lecture slides, handouts and other material will be available on CULearn.

Reading assignments will be broadcast in class and available on CULearn via the posted lecture slides.

Learning Objectives:

At the conclusion of this course, you will be expected to be able to:

• Demonstrate the ability to createquantifiable and linked business objectives, business tactics, systems objectives, and system tactics that enable the business to maximize value.
• Visualize a business in terms of a set of processes that transform inputs into outputs focused on improving quality, eliminating waste, reducing time and reducing total costs.
• Identify how business processes can be reengineered to improve quality, eliminate waste, reduce time and reduce total costs in order to achieve agreed upon business objectives, business tactics, system objectives and system tactics.
• Understand the vital role of business intelligence in providing the right information, at the right time, to the right people to increase revenue and reduce costs.
• Identify areas of opportunity where business intelligence initiatives can have the most significant impact.
• Assist in specifying the data needed to measure how the business is performing relative to its agreed upon business objectives, business tactics, system objectives and system tactics and how the data fits in a data warehouse.
• Understand how e-commerce can be used to improve quality, eliminate waste, reduce time and reduce total costs.
• Work in a project team to plan and execute a project that reinforces and connects the topics covered throughout the semester.

Course Deliverables:No late deliverables/assignments will be accepted.

Quizzes: 10%

Thursday June 3rd, June 10th, June 17th and June 24th

Midterm Exam: 20%

Monday June 14th

Final Exam: 30%

Friday July 2nd

Final Deliverable and Peer Evaluation: 40%

Friday July 2nd

1. Quizzes: There are four quizzes to test your preparation for class. Quizzes will test your knowledge of the assigned reading material and will be available on CULearn from 5:30 PM – 9:30 PM on the day of the quiz. The CULearn based on-line quizzes consist of 10 multiple choice or true/false questions; you will have six minutes to complete each quiz. Each quiz is worth 25 points for a total possible score throughout the semester of 100 points or 10% of your semester grade.

2. Midterm:The exam will cover material from the first two weeks of the course, including your project, lectures, recitations and required readings. The exam is worth 200 points or 20% of your semester grade. The exam format will be essay.

4. Team Project:The team project consists of developing a plan to help a business of your choice maximize their earnings before interest, taxes, depreciation and amortization (EBITDA). The final deliverable is due on July 2nd and is worth 300 points or 30% of your semester grade. See the project outline for more details regarding the team project.

5.Project Peer Evaluation:Project teams will receive 100 points for each team member which they can distribute among individual members of the team in any manner they wish (So if the team has four students, a total of 400 points is available for distribution). See the peer evaluation for details on how to document this.

6. Final Exam:The exam will be comprehensive over the entire semester and is worth 300 points or 30% of your semester grade. The exam format will be essay.

Grading Criteria:

Grading.Students are encouraged to consult the Leeds grading policy, accessed by the following link.Grading Policy 2009 ( Student’s grades will be assigned according to the following schedule:

Note: In keeping with the Leeds School of Business grading policy, the maximum grade point average of the class will be 2.5 or a C+. Adjustments to the grading table above may be necessary to achieve this requirement.

Communication. As much as possible I will get to class a few minutes early and leave a few minutes late. Feel free to meet with me at these times to get your questions answered. I prefer this face-to-face communication. If your request requires a fast turnaround time, and we have already finished for the day or it is the weekend, please feel free to call my cell phone 7 days a week between 9 am and 7 pm (720-933-5541).

Policies and Rules of Conduct

• If you qualify for accommodations because of a disability, please submit to me a letter from Disability Services no later than the end of the second week of class so that your needs may be addressed. Disability Services determines accommodations based on documented disabilities. Contact: 303-492-8671, Willard 322, and htp://
• A Campus policy regarding religious observances requires that faculty make every effort to reasonably and fairly deal with all students who, because of religious obligations, have conflicts with scheduled exams, assignments or required attendance. Please submit a letter documenting your requirements no later than the second week of class. See full details at
• Students and faculty each have responsibility for maintaining an appropriate learning environment. Those who fail to adhere to such behavioral standards may be subject to discipline. Professional courtesy and sensitivity are especially important with respect to individuals and topics dealing with differences of race, culture, religion, politics, sexual orientation, gender, gender variance, and nationalities. Class rosters are provided to the instructor with the student's legal name. I will gladly honor your request to address you by an alternate name or gender pronoun. Please advise me of this preference early in the semester so that I may make appropriate changes to my records. See polices at and at
• The University of Colorado at Boulder policy on Discrimination and Harassment, the University of Colorado policy on Sexual Harassment and the University of Colorado policy on Amorous Relationships apply to all students, staff and faculty. Any student, staff or faculty member who believes s/he has been the subject of discrimination or harassment based upon race, color, national origin, sex, age, disability, religion, sexual orientation, or veteran status should contact the Office of Discrimination and Harassment (ODH) at 303-492-2127 or the Office of Judicial Affairs at 303-492-5550. Information about the ODH, the above referenced policies and the campus resources available to assist individuals regarding discrimination or harassment can be obtained at
• All students of the University of Colorado at Boulder are responsible for knowing and adhering to the academic integrity policy of this institution. Violations of this policy may include: cheating, plagiarism, aid of academic dishonesty, fabrication, lying, bribery, and threatening behavior. All incidents of academic misconduct shall be reported to the Honor Code Council (; 303-725-2273). Students who are found to be in violation of the academic integrity policy will be subject to both academic sanctions from the faculty member and non-academic sanctions (including but not limited to university probation, suspension, or expulsion). Other information on the Honor Code can be found at and at
  

BCOR 2500

INTRODUCTION TO OPERATIONS AND INFORMATION MANAGEMENT

SUMMER 2010 COURSE SCHEDULE

1