29489 Demonstrate Knowledge of the Features and Operations of an Alpine Resort

Explanatory notes

1 Definitions

Alpine resortrefers toalpine areas that are established primarily for the provision of snowsport and associated snow activities. Some alpine resorts may also provide summer operations for activities such as mountain biking, walking and guest visits.

Natural and artificial features refers to the geographical features of the resort as well as man-made features such as lifts, roads, half-pipes and structures.

Organisational or alpine resort policy and procedures are instructions to staff that may be documented and available for reference at each alpine resort in the form of an operations manual and/or policy and procedures manual.

2All learning and assessment towards this unit standard must be carried out in accordance with the following:

-Relevant legislation including the Health and Safety at Work Act 2015, Accident Compensation Act 2001, Fair Trading Act 1986, Consumer Guarantees Act 1993, Privacy Act 1993, and the Human Rights Act 1993, and subsequent amendments and associated regulations;

-Alpine industry codes including Snow Responsibility Code and Outdoor Safety Code; (available at

-Organisational policies and procedures including Emergency Action Plans (EAPs), Standard Operating Procedures (SOPs), and the use of personal protective equipment.

Outcomes and evidence requirements

Outcome 1

Demonstrate knowledge of the main features and organisational operations of the alpine resort, and the products and services it provides.

Evidence requirements

1.1Major natural and artificial features, and base area facilities of the alpine resort are identified and able to be located.

1.2Products and services provided by the alpine resort are explained in terms of how the different operations link to each other within the alpine resort.

1.3Analpine resort is described in terms of organisational structure, vision, values and staff development systems.

Outcome 2

Demonstrate knowledge of the alpine resort industry and an alpine resort’s contribution to the local area.

Evidence requirements

2.1Key aspects of the alpine resort industry within New Zealand are identified.

Range may includesize of workforce, career pathways, locations, seasonal activities and operations

2.2An alpine resort’s contribution to, and significance within, the local area, are described.

Rangemay includecultural, social, economic, historical, recreational.

Status information and last date for assessment for superseded versions

This CMR can be accessed at

Please note

Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.

Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards.

Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.

Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMRs). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.

Comments on this unit standard

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