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Title / Explain consumer rights from a Māori perspective
Level / 2 / Credits / 2
Purpose / People credited with this unit standard are able to: explain consumer rights in relation to racism in the marketplace; and to explain consumer rights in relation to recognition of particular needs of Māori in the marketplace.
Classification / Māori Business and Management > Māori Management - Generic
Available grade / Achieved
Explanatory notes
The resource support listed is given as a guide only and is not intended to be in any way prescriptive. It is acknowledged that different areas may have their own written and unwritten repositories of knowledge relevant to this unit standard.
Resource support may include, but is not limited to:
Appropriate websites
Barlow, C, (1991)Tikanga Whakaaro: Key Concepts in Māori Culture, (Auckland, NZ: Oxford University Press).
Outcomes and evidence requirements
Outcome 1
Explain consumer rights in relation to racism in the marketplace.
Evidence requirements
1.1Protection to consumers affected by racism in the marketplace is explained in terms of consumer legislation.
1.2Organisations which provide support and assistance to consumers affected by racism are explained in terms of their roles and powers.
1.3Rights of the consumer are explained in terms of the processes to have those rights recognised.
Outcome 2
Explain consumer rights in relation to recognition of particular needs of Māori in the market place.
Evidence requirements
2.1Consumer rights for Māori are explained in terms of Māori values and beliefs that make Māori a distinct group of consumers within the marketplace.
2.2Consumer rights for Māori are explained in terms of ways in which producers provide for the specialised needs of Māori within the market place.
2.3Consumer rights for Māori are explained in terms of rights and processes to have the specialised needs of Māori met by the marketplace.
Planned review date / 31 December 2020Status information and last date for assessment for superseded versions
Process / Version / Date / Last Date for AssessmentRegistration / 1 / 29 June 1999 / 31 December 2015
Review / 2 / 19 December 2003 / 31 December 2015
Rollover and Revision / 3 / 12 December 2013 / 31 December 2019
Review / 4 / 15 September 2016 / N/A
Consent and Moderation Requirements (CMR) reference / 0226
This CMR can be accessed at
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the NZQA Māori Qualifications Services you wish to suggest changes to the content of this unit standard.
NZQA Māori Qualifications ServicesSSB Code 194 / New Zealand Qualifications Authority 2018