Development Manager at
The Shrine of St. Jude (British Province of Carmelites)
Job Description
General Background
The Order of Carmelites is a religious order in the Roman Catholic Church first established in the 13th Century. For administration purposes the Order is divided into local regional jurisdictions. The British Province of Carmelites represents the presence of the Order of Carmelites in England, Scotland and Wales and is made up of professed Carmelite friars, some of whom are ordained, lay professed members of the Order, and other lay members with different degrees of affiliation.
The Carmelite Charitable Trust, hereafter CCT, (Reg. 1061342) is the registered charity which supports the various works and initiatives of the British Province of Carmelites.
The two main income streams currently supporting the work of the CCT are:
a)Income generated by St. Jude Newsletter Office based at the Shrine of St. Jude in Faversham, Kent. This broadly falls into two areas:
i)Income in response to a mass market newsletter (16,500 copies sent quarterly) which generates donations alongside small amounts generated by an annual raffle and through sale of religious items and donations made at the Shrine.
ii)Legacies left to the Shrine.
b)Investment income generated by cash invested on the stock market. Funds are held by two investment companies some of which is in designated but not restricted funds to fund areas such as formation of new members, mission contribution etc.
Recent years have seen an increase in lay members of the Order and other professional lay people working alongside the Carmelite Friars in the fulfilment of their work. Some of these roles are those which would previously have been undertaken by friar members of the Order.
The need to employ people, and the increased and increasing costs of supporting elderly and infirm members of the Order, have meant that traditional income streams are becoming insufficient for need. There is heavy reliance on income from legacies and some inroads have been made into reserves to maintain commitments. However, the employment of lay professionals has also provided creative opportunities for collaboration which have enriched the work and outreach of the Carmelites and which they wish to continue.
Job Purpose
The postholder will be responsible for growing the CCT’s net income to support the work of the Carmelites in Britain and abroad with particular emphasis on individual supporters and grant-making trusts. The postholder will progressively grow the existing database of donors and develop new income streams through the use of mass-market fundraising, information technology, social networking and by building relationships with new prospective donors. The postholder will enable the maintenance and development of the work of the Carmelites in Britain and abroad by achieving agreed targets in income.
The postholder will raise the profile of the various works carried out by the Carmelites and the projects at home and overseas that they undertake and support.
Job Scope
The postholder will work within the team of professional employees of the British Province of Carmelites. S/he will be a member of the Province Finance Commission which monitors income and expenditure and advises the Trustees of the CCT. This is a senior post within the CCT which carries commensurate responsibilities for leadership and management, requiring influencing skills whilst respecting others’ perspectives and professionalism.
Accountability
The postholder will be line managed by the Chair of the Saint Jude Management Group which is made up of the Prior Provincial (senior brother) of the British Province of Carmelites, the Chair of the Finance Commission, the Chaplain to the Shrine of St. Jude, other Carmelites as may be deemed helpful and normally at least an equal number of appropriate lay professional members. S/he will report periodically to the Management Group.
Key responsibilities
Strategic leadership
- To drive growth in the voluntary funding of the Carmelites’ work in Britain.
Fundraising and communications
- To cultivate relationships with existing and prospective donors through a combination of written, telephone and face-to-face communications in order to maximise long-term support and commitment.
- To research and evaluate new prospective trust donors and to develop appropriate approach strategies.
- To work closely with the St. Jude Management Group to identify projects that meet the funding interests of donors and prospects.
- To prepare well-targeted funding applications and to produce timely narrative and financial reports.
- To prepare project budgets and to monitor expenditure when reporting back to funders.
- To develop and implement a legacy marketing strategy that is sensitively communicated to donors.
- To ensure that all donors are thanked promptly and that a stewardship strategy is developed and implemented.
- To maintain up-to-date records of all communications with donors and to ensure that all information is recorded accurately on the database and in accordance with data protection legislation.
- To keep up-to-date with fundraising trends in the UK.
- To oversee and advise on the editing and production of the current Newsletter, the St. Jude pages of the website and on any subsequent fundraising publications.
- To initiate and oversee the appropriate development of fundraising possibilities offered by the present resources of the Shrine of St. Jude and the Newsletter Office.
- To liaise with the Projects and Publications Worker to ensure that all communications and web content are in line with those of the Province as a whole.
- To work collaboratively with the St. Jude Management Group and other members of the British Province of the Carmelites.
Team/Office Management and Development
•To manage the day-to-day running of the Newsletter Office and existing team of one full and one part-time administrative assistants.
- To review administrative and database systems to ensure that they are fit for purpose and to develop and implement new systems if required, within the resources that are available.
•To ensure appropriate welcome of and provision for pilgrim groups visiting the Shrine.
The post holder will also be expected to undertake any other reasonable duty as may be assigned that is consistent with the nature of the job and level of responsibility. This job description is neither prescriptive nor exhaustive; it outlines key responsibilities which are subject to change. Any changes will be made in consultation with the post holder. You will be expected, in undertaking this role, to comply with any policies and procedures the CCT may issue.
Key Competencies
Essential
Understanding our context
A Understanding Catholic identity;
Has a level of comfort and awareness of working in a Catholic Church context and some awareness of current trends in faith practice, including popular piety, as well as ecumenical and interfaith dialogue.
B Understanding the Carmelites;
Is open to developing awareness and sharing of the values and ethos of the Carmelite Order.
Working together
C Managing ourselves;
Recognises what needs to be done and takes action to actively achieve results; helps others overcome problems to get work done.
D Working with others;
Leads and supports others working towards shared outcomes and targets; displays confidence in initiating and maintaining relationships with donors on the telephone and face-to-face as well as by email and written communications;builds and maintains productive alliances inside and outside the organisation to deliver effective results.
E Communicating;
Communicates complexity in straightforward ways; delivers convincing proposals and reports internally and externally; shares knowledge and information across the CCT; has polished writing skills, with the ability to adapt the style of writing to a range of different communications; is able to demonstrate verbal and written communication skills at interview.
FLooking outwards;
Keeps abreast of trends and contributes to developments within charitable funding sector; Able to research donor funding environment to identify major new funding opportunities.
GFlexible working;
Demonstrates willingness to work outside of normal office hours at pre-defined key periods of the year.
Making change happen
HManaging resources;
Monitors budgets and spending in line with funding requirements; develops and uses information systems and processes to ensure work is recorded and reported efficiently.
IAchieving results;
Demonstrates excellent analytical skills; identifies and develops better processes and ways of working to improve results; anticipates risks and takes active steps to mitigate them; demonstrates an ability to schedule and manage a range of projects and tasks and to meet key deadlines.
JManaging our performance;
Negotiates and monitors standards of performance across diverse settings through matrix-management structures; motivates others to own and share responsibility for achieving a strategic vision.
KTaking the lead;
Demonstrates strong commercial acumen for identifying and leading new funding development opportunities; Provides a clear sense of direction and purpose for colleagues; Acts quickly to deal with emerging challenges.
Job-specific competencies
I. Demonstrable success in developing fundraising strategies for accessing donor funding for and knowledge of the particular challenges raised by) church-based charitable programmes.
II. Proven track record of managing teams to meet agreed income targets.
Safeguarding
The CCT recognises the personal dignity and rights of children, young people and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. The CCT and all its staff and volunteers, undertake to do all in their power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. The CCT is committed to acting at all times in the best interests of children,young people and vulnerable adults seeing these interests as paramount.
The CCT is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to Safeguarding.
Employment will be subject to a satisfactory DBS Clearance.
Terms and conditions
Contract
A three year contract (with possibility of renewal) on successful completion of a six-month probationary period.
Salary
NJC Scale Points42 - 44 (currently starting at) £35439.00
Hours
35 hours per week. This post will require some weekend and evening work for which time off in lieu may be taken.
Holidays
20 working days per annum plus statutory holidays plus 5 days determined by the CCT at Christmas/Easter.
Notice period
One month either way after completion of a six-month probationary period.
Disabilities
The CCT is committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.
Location
The job will be based at the Newsletter Office, Faversham with some provision for flexible working from home to be negotiated on being offered the post.
Closing date:
The closing date for this post is 3rd July 2013.
Applications should be made electronically to the Chair of the St. Jude Management Group at:
Applicants should submit their CV with a supporting statement setting out how they meet the key competences required, and the names and contact details of two referees.
The date for interview has been set as 18th July 2013