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Candidate Learning Log
NCFE Level 3 Diploma in Counselling Skills
600/0727/8
Candidate Name:
Centre Number:
Centre Name:
Signatures
Candidate: Date:
Tutor/Assessor: Date:
Internal Moderator*: Date:
External Moderator*: Date:
* for completion if part, or all, of the evidence has been sampled by the Internal and/or External Moderator
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Contents
Page No.Section 1: Overview / 1
- / About this qualification / 1
- / What you need to cover / 1
- / Tracking your evidence / 2
- / How your evidence is checked / 2
- / How you get your certificate / 2
- / Opportunities for further education and training / 3
Section 2: Planning and tracking your assessment / 4
- / Completing your learning log / 4
- / Example unit / 5
- / Unit 01 Developing counselling skills / 6
- / Unit 02 Theoretical approaches in the use of counselling skills / 9
- / Unit 03 Working ethically with counselling skills / 11
- / Unit 04 Counselling skills and diversity / 13
- / Unit 05 Counselling skills and personal development / 15
Section 3: Additional information / 19
- / Additional support requirements / 19
- / Appeals or complaints / 19
- / Malpractice / 19
About NCFE / 20
- / Enquiries / 20
- / Equal Opportunities / 20
- / Data Protection / 20
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Section 1 - Overview
About this qualification
Thank you for choosing an NCFE qualification. This learning log is yours to keep and is a place to record your progress.
The NCFE Level 3 Diploma in Counselling Skills has been accredited by the regulators for England, Wales and Northern Ireland[1] and is part of the Qualifications and Credit Framework (QCF). Its Qualification Accreditation Number is 600/0727/8.
This qualification has been supported by Skills for Health, the Sector Skills Council for health. The qualification is part of the Additional Specialist Learning catalogue for the Diplomas. For more information on the Diplomas, visit the NCFE website (www.ncfe.org.uk/diplomas) or speak to your Tutor.
What you need to cover
This qualification is made up of a set of learning outcomes and assessment criteria that describe what you need to be able to do, and things you need to know to achieve your qualification.
The qualification consists of 5 mandatory units.
Mandatory units
Unit 01 Developing counselling skills
Unit 02 Theoretical approaches in the use of counselling skills
Unit 03 Working ethically with counselling skills
Unit 04 Counselling skills and diversity
Unit 05 Counselling skills and personal development
To achieve the NCFE Level 3 Diploma in Counselling Skills you must achieve the 5 mandatory units. You must provide evidence to show that you meet all the learning outcomes and assessment criteria defined in the units.
Section 1 - Overview
Tracking your evidence
During your course your Tutor/Assessor will ask you to carry out work either in the classroom, in your workplace or at home which you’ll keep as evidence of your learning.
The work you produce (evidence) will be assessed by your Tutor/Assessor to make sure you’ve covered everything in sufficient detail. Your evidence could be made up of a combination of:
¨ written work or class notes
¨ products or samples of practical work
¨ case studies
¨ simulated activities or role play
¨ work placement diaries
¨ learning logs
¨ video or audio recordings
¨ other appropriate formats suggested by your Tutor/Assessor.
When all of your evidence is gathered together in a file or folder, this becomes your portfolio.
Your centre and Assessor may have systems that they use to plan and monitor your assessment. These may be computer-based (eg using ‘e-portfolio’ software) or paper-based (using forms or checklists). These systems are designed to show how each piece of evidence meets which learning outcomes and assessment criteria.
How your evidence is checked
After your Tutor/Assessor has assessed your work, another member of staff - the Internal Moderator - will review it. An External Moderator from NCFE will visit your centre. The External Moderator’s role is to make sure your work has been assessed to NCFE’s requirements. They’ll do this by checking a sample of candidates’ portfolios – which may include yours. They also may wish to talk to you about the content of the course and the work you’re doing.
How you get your certificate
Once you’ve built up your portfolio of evidence and your Tutor/Assessor and the Internal and External Moderators are satisfied it meets the standards, you’ll be awarded the NCFE Level 3 Diploma in Counselling Skills.
Section 1 - Overview
Your centre will send a signed certificate claim form to NCFE when they and the External Moderator have signed off your completed portfolio. NCFE will send your certificate to your centre within 10 working days of us getting this form. Your centre will either forward the certificate to your home address, or tell you that it’s available for you to collect it.
Opportunities for further education and training
After successfully completing this qualification, you may like to go on to further study in the same or a similar subject. This might include:
¨ NCFE Level 3 NVQ Diploma in Advice And Guidance
¨ NCFE Level 4 NVQ Diploma in Advice And Guidance
¨ NCFE Level 2 Diploma in Health And Social Care (Adults) for England
¨ NCFE Level 3 Diploma in Health And Social Care (Adults) for England
Section 2 - Planning and tracking your assessment
Completing your learning log
This section of the log will help you keep track of the work you’ve done and the work you still need to do to finish your portfolio.
It will also help your Tutor/Assessor, Internal and External Moderators find their way around your portfolio so they can assess it or check it. Your Tutor/Assessor will make sure you’re completing your log correctly.
Overleaf is a sample page similar to those you’ll find in the rest of this log. Use the columns to write down what evidence you’ve put in your portfolio and to show your Tutor/Assessor and the Internal and External Moderators where it’s located.
You and your Tutor/Assessor and/or an independent witness must sign and date the individual pieces of work in your portfolio. Once you’ve completed your portfolio, your Tutor/Assessor will sign the front of the log, to show that they’re satisfied you’ve completed it correctly.
Section 2 - Planning and tracking your assessment – Example unit – Customer Care
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Understand customer care
You can:
1.1 Demonstrate effective
‘customer care’ / Observation on placement / 3 / 21, 24
1.2 Identify the benefits of
good customer care / Report / 2 / 7
1.3 Describe the effects of
poor customer care / Project / 8-11 / 6
Unit 01 Developing counselling skills
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Understand how to establish a relationship using counselling skills
You can:
1.1 Explain the process involved in establishing a counselling skills relationship
1.2 Explain how to manage the helping interaction throughout the relationship to keep those involved safe and supported
You will: Be able to establish a relationship using counselling skills
You can:
2.1 Demonstrate the skills required to establish a working relationship
You will: Understand how to develop a relationship using counselling skills
You can:
3.1 Analyse strategies for responding to individuals in a helping relationship
Unit 01 Developing counselling skills (continued)
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Be able to develop a relationship using counselling skills
You can:
4.1 Demonstrate ways to integrate counselling skills into an interactive process
4.2 Apply strategies for problem solving and decision making
You will: Understand how to conclude an interaction using counselling skills
You can:
5.1 Determine skills necessary for concluding a counselling skills interaction
You will: Be able to conclude an interaction using counselling skills
You can:
6.1 Demonstrate skills for managing an appropriate ending to interaction
6.2 Analyse benefits of the interaction with individuals ina helping relationship
6.3 Evaluate outcome of the interaction
Unit 01 Developing counselling skills (continued)
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Understand development of own counselling skills
You can:
7.1 Explain how self reflection can improve the use of counselling skills
7.2 Explain how feedback and guidance can improve the use of counselling skills
7.3 Evaluate own strengths and weaknesses in using counselling skills
Unit 02 Theoretical approaches in the use of counselling skills
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Understand core concepts of the main theoretical approaches to counselling
You can:
1.1 Explain key characteristics and concepts of:
¨ humanistic theory
¨ psychodynamic theory
¨ cognitive-behavioural theory
1.2 Summarise the key strengths and limitations of the three main approaches to counselling
You will: Understand what is meant by the integrative model
You can:
2.1 Explain the concept of the integrative model
2.2 Assess the advantages and disadvantages of the integrative model
You will: Understand the importance of counselling theory
You can:
3.1 Explain the role of theory in relation to helping relationships
Unit 02 Theoretical approaches in the use of counselling skills (continued)
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Be able to apply core theories in the use of counselling skills
You can:
4.1 Demonstrate how to apply core theories when using counselling skills
4.2 Assess the impact of applying core theory to interactions
You will: Be able to self reflect using theoretical approaches
You can:
5.1 Reflect on ways in which the study of counselling theory has developed your understanding of self
5.2 Explain how this informs own approach to counselling
Unit 03 Working ethically with counselling skills
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Understand what is meant by an ethical framework
You can:
1.1 Explain the key features of a recognised ethical framework for counselling
1.2 Compare chosen ethical framework with that of another professional body or organisation
You will: Know how an ethical framework relates to the use of counselling skills
You can:
2.1 Describe how an ethical framework applies to the use of counselling skills
2.2 Outline the competencies that are required to use counselling skills within an ethical framework
Unit 03 Working ethically with counselling skills (continued)
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Understand the importance of the setting in which counselling skills are used
You can:
3.1 Compare different contexts where counselling skills are used
3.2 Explain issues that impact on the use of counselling skills in different settings
You will: Understand the concepts of ethical referral
You can:
4.1 Explain what is meant by ethical referral
4.2 Explain reasons for referral
4.3 Explain referral processes
4.4 Explain when, how and why confidentiality and boundariesmay bebreached
Unit 04 Counselling skills and diversity
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Understand the meaning of discrimination
You can:
1.1 Explain ways in which people experience discrimination
1.2 Evaluate own experiences or observations of possible discrimination
You will: Understand issues of diversity
You can:
2.1 Assess how diversity impacts on the counselling relationship
2.2 Analyse examples from own experience where you have encountered issues of difference/diversity
2.3 Evaluate how awareness of diversity has impacted on own development and application of counselling skills
Unit 04 Counselling skills and diversity (continued)
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Understand power issues within the counselling process
You can:
3.1 Explain the role differences between counsellor and client
3.2 Explain the inherent power differences and perceptions of power, based on these role differences
3.3 Explain legal aspects of anti-discriminatory practice
Unit 05 Counselling skills and personal development
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Know own development needs
You can:
1.1 Identify own personal development needs
1.2 Explain the importance of continued self-development for those using counselling skills
Unit 05 Counselling skills and personal development (continued)
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Understand process of personal development
You can:
2.1 Analyse the impact of personal development on counselling skills practice
2.2 Explain why feedback is an essential component of personal development
2.3 Evaluate how counselling skills practice has influenced/influences own personal development
2.4 Evaluate ways to overcome barriers to personal development and self-awareness
Unit 05 Counselling skills and personal development (continued)
What you’ve done to show this / Portfolio page number / Additional links to evidence / IM/EM signature if sampledYou will: Understand group dynamics
You can:
3.1 Reflect on own role(s) and function(s) within a group
3.2 Reflect on impact of group on self
3.3 Reflect on impact of self on group
You will: Understand impact of personal development on others
You can:
4.1 Evaluate own self-awareness and how it has evolved
4.2 Explain impact of own personal development on others
Unit 05 Counselling skills and personal development (continued)