JOB DESCRIPTION
Job Title / Building Recovery in Communities Coordinator (BRCC)Reports To / Prison Recovery Team Leader
Location / North East Prisons
Hours / 37.5 hours (may include evening, weekend and bank holiday working)
Salary / Spine points 28-30 (Fixed Term until March 2020)
JOB PURPOSE
At HMP Holme House we are developing new innovative ways of working as part of the Drug Recovery Programme (DRP) which has been funded until 2020. We are aspirational in our treatment options actively progressing delivery of initiatives in line with the aims and values of the DRP. As a Building Recovery in Community Coordinator (BRCC), you will develop strong partnerships and joint working within the prison and beyond into local communities to actively promote visible recovery, improve services, seek to reduce reoffending and improve health outcomes for men in our care.
A key vision for the CGL Services in the North-East prisons is to develop recovery communities across the Prison estate and into local communities to support service users in developing recovery capital to support sustained recovery. You will work within a strengths-based, change and outcomes focused approach which promotes service users as responsible co-producers of health, well-being and recovery. The BRCC will lead on Asset Based Community Development and will work with multiple partners, service users, peer mentors, volunteers, recovery networks and community groups to support the development of recovery communities. The BRCC will recruit, train and supervise a team of Peer Mentors and Volunteers to join the multi-disciplinary teams within the North-East Prisons and into local communities to provide peer support and the delivery of a comprehensive range of interventions within the prison community and through the gate.
You will be responsible for the development of partnerships with community networks and community groups (both prison and community) to engage and establish links in order to deliver Recovery Activities in partnership with, and within the wider community. A pro-active approach will be needed to support the development, promotion and assertive linkage to mutual aid networks. Promoting and empowering ownership of recovery networks and activities. The BRCC will be responsible for working with the Management Team to identify key opportunities for the identification, development and growth of innovative practice to promote independent recovery options for individuals leaving structured treatment.
ORGANISATIONAL POSITION
· Reports to Team Leader
MAIN DUTIES AND RESPONSIBILITIES
Service provision:
· Lead on the recruitment and delivery of the Peer Mentor & Volunteers Programme and to train and supervise a team of Peer Mentors who are engaged with the DART service to enhance the delivery of interventions.
· Support Asset Based Community Development by establishing, promoting and creating assertive linkage with community groups and organisations including the voluntary and faith sector.
· Develop robust partnership working arrangements with partners and providers of other specialist and non-specialist services to promote peer mentoring and volunteering roles within the North-East prison and wider mainstream settings.
· Liaise with the Management Team to identify peer mentor and volunteering requirements that will compliment service delivery and serve to reduce relapse and re-offending – this will include provision of peer led services and community programmes to support service users to reintegrate successfully into the community (both within the prison and local communities).
· Produce reports on the activity and effectiveness of inclusion across the service.
· Engage proactively with both line management and supervision of Peer Mentors/Volunteers and maintain a current knowledge of appropriate interventions.
· To ensure that all safeguarding issues, including child protection and protection of vulnerable adults, are dealt with in accordance with Cgl policies and procedures and local and national guidance and legislation.
· To provide recovery coaching using a broad range of psychosocial interventions including therapeutic and educational group work
· To recognise personal and professional boundaries and work within Cgl’s clinical governance framework at all times
· To implement and participate in staff rotas to ensure the service is appropriately staffed according to commissioning requirements.
· Present a professional image and actively promote the service at all times to service users, other stakeholders, partnership organisations and the general public.
· To support a caseload of offenders with substance misuse problems, monitoring and reviewing their recovery plans, focusing on their therapeutic needs and achievement of their recovery goals.
· To record all documentation and case-notes to a high standard and within required time frames.
· To support systems and structures that are responsive to the needs of individuals with different levels of risk, complexity, severity, and strengths.
· To provide a range of flexible and effective psychosocial interventions on an individual and group basis in line with national guidance.
· To support visible recovery within the service, promoting eventual exit from treatment to service users.
· To support information sharing and shared processes between Offender Management, clinical colleagues, Community Rehabilitation Companies, community agencies and all relevant partners to affect a safe, seamless and successful treatment journey.
· To work collaboratively and proactively with other members of staff, volunteers and peer mentors, to ensure that services are fully co-ordinated and are working collectively towards the achievement of recovery goals and positives outcomes for each individual client.
Performance and personal management:
· To work flexibly to provide adequate cover for all aspects of the service.
· To work alongside and provide support and supervision to volunteers and peer mentors as required.
· To work within, and contribute positively to, an appropriate culture of established values and expectations, embracing and implementing change.
· To be responsible for performance management at an individual level through: self-management; delivery of goals and tasks set; delivery of contractual requirements, targets and outcomes; and reporting progress.
· To actively engage in opportunities for learning and development at an individual and team level.
· To comply with operational management systems of supervision, objectives, appraisal and induction.
· To work collaboratively, creatively and flexibly, to empower, challenge and change service users.
· To develop competencies to effectively deliver a range of psychosocial and other interventions required, undertaking training matched to the role as required.
· To comply with data collection procedures and reporting to ensure effective recording of performance monitoring, outcomes, and service user information.
· To adhere to the implementation of risk management procedures (including child and adult safeguarding protocols) taking personal responsibility for keeping up to date on the requirements of these procedures.
· To contribute to the continuous improvement of quality and performance of recovery coordination interventions.
Service development:
· To take a lead in specific targeted service developments as required.
· To form productive working relationships with external agencies and professionals, existing and new, to ensure that service users have access to a wide range of recovery and community resources.
· To provide Peer Mentors and volunteers with opportunities to consult on service development and work jointly to develop services, as appropriate, under the direction of management.
· To contribute to the sustainability of CGL’s growth through the delivery of best practice and quality services and achieving targets and lasting outcomes for its beneficiaries.
· To ensure an appropriate level of strategic awareness at industry, local, organisational and service levels.
GENERAL DUTIES
· To personify a positive, collaborative and recovery-focused work ethic.
· To present a professional appearance, help maintain an orderly working environment and act at all times to uphold the good reputation of CGL.
· To ensure that all visitors to the service (including service users, families/carers, professionals) are welcomed in a responsive, helpful and professional manner.
· To ensure service users’ and professionals’ experience of CGL is positive including by taking personal responsibility for answering ringing telephones and promptly dealing with inappropriate behaviour by staff, volunteers or service users.
· To attend meetings at appointed times, maintain professional personnel and service user records and meet deadlines.
· To work flexibly across the whole service, including providing duty, late working, weekend and bank holiday cover as required.
· To proactively maintain professional knowledge and practice and attend, use and contribute to supervision and team meetings effectively.
· Raise drug and alcohol and recovery awareness within the prison establishment, sharing your knowledge and experience by developing packages that train and educate community and other interested groups.
· To assess risk and safeguarding issues, undertake risk and need assessments when appropriate and report any potential risk and safeguarding issues to ensure staff, service users and children are protected.
· To work within professional boundaries maintaining safety and appropriate confidentiality at all times.
· To comply with all Prison Service policies and requirements, including safe systems of work, Prison Service orders and instructions, identified training and security procedures.
· To contribute to organisational initiatives as required.
· To demonstrate commitment to CGL’s vision, values and strategy, ensuring that they inform, and are embedded within, service delivery and practice.
· To ensure services and duties are delivered in compliance with the law and relevant national and local policies, standards and guidance, including the CQC, NTA, NICE and other quality standards.
· To read and comply with all published CGL policies and procedures, at the start of your employment and again whenever they are added to or changed, as available on the CGL intranet.
· To work flexibly to undertake such other reasonable duties and responsibilities, at any location within reasonable daily travel from your main place of work.
· To carry out responsibilities with clear regard to CGL’s Equal Opportunities, Health and Safety, and other relevant employee focused policies and procedures.
The above is an outline of the post holder’s duties and responsibilities. It is not intended as an exhaustive list and may change from time to time in order to meet the changing needs of CGL. Any change will be made after a proper period of consultation.
This post is subject to a Disclosure and Barring Service check at an enhanced level and appropriate Prison clearance. (Applies to all roles where regulated activity is undertaken.)
Person Specification - All criteria are Essential unless otherwise indicated
Experience (through paid or voluntary work)
· Experience in providing a range of evidence-based treatment interventions to substance misusers (essential) within a secure environment (desirable)
· Experience of using recognised psychosocial techniques in the treatment of substance misuse and an understanding of providing interventions that support individuals to develop their personal strengths.
· Experience of delivering a range of harm reduction interventions, structured group work and programmes and supporting mutual aid interventions.
General and Special Knowledge
· An understanding and knowledge of the harmful effects associated with drug misuse in relation to health, social welfare, housing, employability and personal relationships.
· An in-depth knowledge and understanding of the treatments and interventions available to substance misusers.
· A knowledge and understanding of policies related to the safeguarding of children and vulnerable adults.
· An understanding of models of recovery and the role of peer-led support within recovery.
Qualifications and Training
· NVQ level 3 in Health and Social Care, and/or equivalent professional qualification (e.g. Health Care, Nursing, Social Work, equivalent overseas qualification).
Skills and abilities
· Ability to establish rapport with service users and to use assertive techniques to engage them in treatment.
· Ability to undertake accurate and comprehensive assessments of need, identifying levels of risk, recovery potential and to establish immediate and longer term recovery goals.
· Ability to implement recovery-focused treatment plans.
· Ability to use a range of psychosocial techniques and approaches and to deliver programmes of structured and non-structured interventions.
· Ability to work effectively with groups using a structured and planned approach.
· Ability to organise, coordinate and prioritise caseloads.
· Ability to produce written reports to a range of audiences (internal and external).
· Ability to maintain accurate and detailed case records within given deadlines.
· Ability to use data management systems for the effective recording of performance and service user data.
· Flexibility of approach to problem solving and goal achievement.
· Commitment to working collaboratively with co-workers, colleagues within the Prison establishment and external services.
· Commitment to sharing knowledge, expertise and learning with colleagues (co-workers, volunteers, other professionals).
· Commitment to continuous improvement in professional competence and skills.
Additional Factors
· A commitment to equality of opportunity and anti-discriminatory practice that is reflected in professional relationships with service users, colleagues and the general public.
· A desire to work within, and contribute to, a culture that is positive, dynamic, forward thinking and outcomes-focused.
· Flexibility to work evening, weekend and bank holiday duties to meet the demands of the service.