Position Title: Office Assistant

Immediate Supervisor: Senior Vice President - Operations

Created 3/6/2017

Position Summary:

Under general supervision, performs varied and increasingly responsible clerical work, which may include word processing and filing and also performs related duties to the Operations team as required.

Responsible for document preparation, recordkeeping, file maintenance, mail processing, and related clerical support functions, travel arrangements. Primary responsibilities may vary, but will typically involve reception, filing, word processing. The word processing requires both speed and accuracy.

Essential Functions:

·  Files information alphabetically, numerically, and chronologically according to operations procedure to maintain organized and accurate filing systems; locates and retrieves files from manual or computerized systems to provide requested information; creates new files and purges old files according to established procedures; updates and corrects file information to maintain accurate files; merges and assembles files to maintain records; delivers and/or picks up files to provide requested information; photocopies files as requested.

·  Tracks and logs in work using computer, logs, receipts, and forms to maintain accurate records of transactions; updates and/or makes corrections to records manually or via computer; performs simple arithmetic to process billing, complete documents, and compile reports and logs. This includes weekly reports for the Regional Directors.

·  Retrieves, opens, and date-stamps mail and delivers to appropriate location; responds to computer messages sent via electronic mail system and routes messages to the appropriate person; folds and stuffs documents to process outgoing mail; receives and sends documents via fax machine; and sends mail using inter-office or U.S. mail system.

·  Types and/or keys in a variety of documents including memos, letters, reports, minutes, labels, dockets, and receipts, following specified formats, using computer, printer, and/or scanner; completes various forms to process requests or claims; proofreads and/or spell checks documents to eliminate errors; copies documents using photocopier or computer printer to maintain records; creates documents such as charts, forms, spreadsheets and PowerPoint and logs to meet departmental needs.

·  Other duties as assigned, of when the employee is capable of performing.

Requirements:

·  High school diploma / GED equivalent

·  Ability to: deal tactfully with people; maintain confidentiality of information; write legibly to record information; prepare simple correspondence; understand and follow oral and written instructions; read and understand manuals; verbally communicate information clearly and concisely to others.

·  Knowledge of: basic clerical office practices and procedures; filing methods; telephone procedures, including operation of multi-line equipment and message taking; business telephone etiquette.

·  Ability to: operate office equipment such as personal computer, scanner, printer, copier, and fax machine; organize and prioritize work; proofread documents and correspondence; file information alphabetically, numerically, and chronologically.

I have received a complete copy of the job description and understand the requirements of the job. This job description has been reviewed with my Supervisor.

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