MEMORANDUMDate: 16 March 2005

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To:All Members of the Best Value Performance Plan Cabinet Panel, Members of the Cabinet, PPG, SMB, Geoff Brown, Peter Stanley, Officers listed for action / From:CHIEF EXECUTIVE'S
DEPARTMENT
Ask for:Sally-Ann Cole
Ext:25639
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BEST VALUE PERFORMANCE PLAN CABINET PANEL

14 MARCH 2005

ATTENDANCE

MEMBERS OF THE PANEL

David Billing, Ian Laidlaw-Dickson, Stuart Pile, Martin Saunders (Chairman), Bill Storey

Officers in attendance

Geoff Brown / Head of Performance Improvement
Richard Brown / Assistant Director Environmental Management
Sally-Ann Cole / Project Officer
Russell Knight / Information Team Manager
John Papadacci / Economic Research Manager
Peter Stanley / Performance Improvement Manager

PART 1 (PUBLIC) AGENDA

ACTION
1 /

MINUTES OF MEETING OF 3 FEBRUARY 2005

1.1 / AGREED
2. / PROMISES 2005/06
[Officer contact: Geoff Brown Head of Performance Improvement Tel: 01992 555306]
2.1 / Cllr M Saunders declared a personal interest as a Non Executive Director West Hertfordshire Hospitals Trust Board and remained in the meeting.
2.2 / The panel considered the promises and the latest measures for 2005/06 and made the following recommendations:
2.3 / Promise 3 - For long term discussions an explicit use of the word congestion to be explored.
2.4 / BVPI 100 to be deleted as HCC does not have control over the outcome.
2.5 / Promise 4 - L406 Need to confirm is these are all PCSOs or just HCC funded ones.
2.6 / L434 Is this measurable and should this be number of anti-social incidents dealt with by all PCSOs ?
2.7 / Promises 5 - to change to read " Work with other organisations to make Hertfordshire a safer place in which to live, work and travel".
2.8 / L450 should show the absolute measure of the number of streetlights working on a monthly average.
2.9 / Promise 6 - If looking at this specific promise in the longer term it should include Trading Standards and invoices paid on time.
2.10 / The Panel, however, favours the deletion of this promise.
2.11 / If the Cabinet decides to keep this promise then indicators L439, L440 and L441 should be dropped. Also whether economic development indicators should be included in other promises and consider if want an economic development promise more specific about what the County Council does.
2.12 / Promise 7 - BVPI 082 Composed changed to "Composted"
2.13 / Promise 8 - Promise element 2 to change to include the word "educational" and to read " Assist under performing schools to improved their educational standards substantially"
2.14 / The wording of indicator 5 to be explored including the proportions of children in employment and training.
2.15 / Promises 9 - Should have a clear set of PIs that measure vulnerability.
2.16 / Promise 11 - It was felt that although the life long learning promise has been incorporated into this promise it is not noticeable. The indicators should represent opportunities for all.
2.17 / Outcome 5-CYP to change to Everyone to read "Everyone to have improved access to learning throughout their lives"
2.18 / Indicator 3 - to be reworded to show percentage of 10-18 who having received a final warning, Community penalty or custody and then re-offend.
2.19 / Indicator 4 -Should show baseline for all users of the service
2.20 / Promise 15 - L445 Number of people who have contacted ACS and who receive a service - Clarity is required over definition of receiving a service.
2.21 / Promise 17 - Members reaffirmed their request to consider the explicit use of the word library in this promise as they are the 'public face' of the County Council for many people.
2.22 / Promises 18 and 19 to merge and read "Become more cost efficient each year by managing the organisation more efficiently with a diverse and capable workforce”
2.23 / All of the indicators to be checked that they are under the control of the County Council to ensure they are achievable.
2.24 / The BVPIs should be less detailed and more aspirational.
2.25 / Officers were reminded that this is a document for the public and needs have meaningful and understandable outcomes and measures from a public point of view.
2.26 / It was agreed that the proposed changes should be checked by the Services then report back to David Beatty and the Panel before going to the Cabinet.
3. / NEW PERFORMANCE MANAGEMENT SYSTEM FOR 2005/06 - CHANGES TO RULES AND SCORING
[Officer contact: Peter Stanley Performance Improvement Manager Tel: 01992 555306]
3.1 / It was confirmed that Members would still receive the 'Traffic light monitors'.
3.2 / The report was noted.

Sally-Ann Cole

Project Officer

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